body,html{margin:0;padding:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Open Sans,Helvetica Neue,sans-serif}.app-container{min-height:100vh;display:flex}.sidebar{color:#fff;box-sizing:border-box;background-color:#0a192f;border-right:1px solid #ffffff1a;flex-direction:column;width:240px;height:100vh;display:flex;position:fixed;top:0;left:0}.brand-block{align-items:center;gap:12px;padding:24px;display:flex}.logo-mark{color:#0a192f;background-color:#fff;border-radius:4px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:14px;font-weight:700;display:flex}.brand-text{white-space:nowrap;text-overflow:ellipsis;font-size:16px;font-weight:600;overflow:hidden}.sidebar-nav{flex-direction:column;gap:4px;padding:12px;display:flex}.nav-button{color:#ffffffb3;text-align:left;cursor:pointer;white-space:nowrap;text-overflow:ellipsis;background:0 0;border:none;border-radius:6px;padding:10px 12px;font-size:14px;font-weight:500;transition:all .2s;overflow:hidden}.nav-button:hover{color:#fff;background-color:#ffffff0d}.nav-button.active{color:#fff;background-color:#ffffff26;font-weight:600}.main-content{color:#333;background-color:#f0f4f8;flex:1;min-height:100vh;margin-left:240px;padding:40px}.page-loading{color:#102033;background:#fff;border:1px solid #cfe2ee;border-radius:8px;align-items:center;gap:12px;min-width:240px;margin:24px 0;padding:16px 18px;display:inline-flex;box-shadow:0 8px 24px #1020330f}.page-loading span:not(.page-loading-dot){font-weight:800;display:block}.page-loading small{color:#62748d;margin-top:2px;font-weight:700;display:block}.page-loading-dot{background:#0ea5a4;border-radius:999px;width:10px;height:10px;box-shadow:0 0 0 6px #0ea5a41f}.sidebar-container{flex-direction:column;height:calc(100vh - 80px);display:flex}.sidebar-footer{background-color:#0003;border-top:1px solid #ffffff1a;margin-top:auto;padding:20px}.user-info{margin-bottom:16px}.user-name{color:#fff;font-size:14px;font-weight:600}.role-selector{gap:4px;display:flex}.role-btn{cursor:pointer;color:#fff;background:0 0;border:1px solid #fff3;border-radius:4px;flex:1;padding:6px 2px;font-size:11px;transition:all .2s}.role-btn:hover{background-color:#ffffff1a}.role-btn.active{color:#0a192f;background-color:#fff;border-color:#fff;font-weight:600}.logout-btn{width:100%;font:inherit;cursor:pointer;color:#fff;background:#ffffff14;border:1px solid #ffffff40;border-radius:8px;padding:8px 10px;font-size:13px;font-weight:700}.logout-btn:hover{background:#ffffff24}.monitor-mirror-control{gap:6px;margin-bottom:12px;display:grid}.monitor-mirror-control label{color:#2dd4bf;letter-spacing:.14em;text-transform:uppercase;font-size:11px;font-weight:900}.monitor-mirror-control select{color:#e2e8f0;width:100%;min-height:38px;font:inherit;background:#0f172adb;border:1px solid #94a3b86b;border-radius:10px;padding:0 10px;font-size:13px;font-weight:800}.login-page{box-sizing:border-box;background:#f0f4f8;place-items:center;min-height:100vh;padding:24px;display:grid}.login-card{background:#fff;border:1px solid #e2e8f0;border-radius:8px;flex-direction:column;gap:14px;width:min(390px,100%);padding:28px;display:flex;box-shadow:0 16px 38px #0f172a1f}.login-mark{color:#fff;background:#0a192f;border-radius:6px;place-items:center;width:36px;height:36px;font-weight:800;display:grid}.login-card h1{color:#0a192f;margin:0;font-size:24px}.login-card p{color:#64748b;margin:-6px 0 4px;font-size:14px}.login-card label{color:#475569;flex-direction:column;gap:6px;font-size:13px;font-weight:700;display:flex}.login-card input{font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:10px 12px}.login-card button{font:inherit;cursor:pointer;color:#fff;background:#0d9488;border:none;border-radius:8px;padding:11px 14px;font-weight:800}.login-card button:disabled{opacity:.6;cursor:not-allowed}.login-error{color:#b91c1c;background:#fef2f2;border:1px solid #fecaca;border-radius:8px;padding:8px 10px;font-size:13px;font-weight:700}.login-notice{color:#0f766e;background:#ecfeff;border:1px solid #99f6e4;border-radius:8px;padding:8px 10px;font-size:13px;font-weight:800}.operations-login-page{background:linear-gradient(135deg,#0f172aeb,#0d9488c7),#0f172a;grid-template-columns:minmax(0,520px) minmax(320px,390px);gap:28px}.operations-login-page .login-card{border-color:#fff3;box-shadow:0 26px 70px #0206175c}.operations-login-page .login-mark,.operations-landing-mark{background:#0d9488}.operations-landing{color:#f8fafc;flex-direction:column;gap:16px;display:flex}.operations-landing-mark{color:#fff;letter-spacing:0;border-radius:14px;place-items:center;width:58px;height:58px;font-weight:950;display:grid;box-shadow:0 16px 34px #0d948847}.operations-landing-kicker{color:#99f6e4;letter-spacing:.18em;text-transform:uppercase;font-size:12px;font-weight:950}.operations-landing h1{max-width:560px;margin:0;font-size:clamp(34px,5vw,54px);line-height:1.02}.operations-landing p{color:#dbeafe;max-width:560px;margin:0;font-size:17px;line-height:1.55}.operations-landing-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:8px;display:grid}.operations-landing-grid span{color:#ecfeff;background:#ffffff14;border:1px solid #fff3;border-radius:8px;padding:12px;font-size:12px;font-weight:900}@media (width<=860px){.operations-login-page{grid-template-columns:minmax(0,1fr);align-content:center}.operations-landing-grid{grid-template-columns:minmax(0,1fr)}}.dashboard{flex-direction:column;gap:14px;max-width:1120px;display:flex}.hero-card{background:#fff;border-radius:14px;padding:24px 28px;box-shadow:0 2px 8px #102a430f}.hero-card h1{color:#0a192f;margin:0 0 6px;font-size:24px}.hero-card p{color:#5a6b7b;margin:0;font-size:15px}.metric-strip{flex-wrap:wrap;gap:16px;display:flex}.metric-pill{background:#fff;border-left:4px solid #14b8a6;border-radius:14px;flex-direction:column;flex:1 1 0;gap:4px;min-width:120px;padding:18px 20px;display:flex;box-shadow:0 2px 8px #102a430f}.metric-value{color:#0a192f;font-size:28px;font-weight:700}.metric-label{color:#5a6b7b;font-size:13px}.dashboard-grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}.dash-card{background:#fff;border-radius:14px;padding:20px 24px;box-shadow:0 2px 8px #102a430f}.dash-card h2{color:#0a192f;margin:0 0 14px;font-size:16px}.attention-list{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.attention-list li{color:#5a6b7b;background:#f0f4f8;border-left:3px solid #f59e0b;border-radius:8px;padding:10px 12px;font-size:14px}.quick-actions{flex-wrap:wrap;gap:10px;display:flex}@media (width<=720px){.dashboard-grid{grid-template-columns:1fr}}.status-list{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.status-list li{color:#0a192f;border-bottom:1px solid #eef2f6;justify-content:space-between;align-items:center;padding:8px 0;font-size:14px;display:flex}.status-list li:last-child{border-bottom:none}.status-dot{font-size:13px;font-weight:600}.status-dot.ok{color:#14b8a6}.status-dot.warn{color:#f59e0b}.card-note{color:#93a1b0;margin:12px 0 0;font-size:12px;font-style:italic}.va-tasks{flex-direction:column;gap:20px;display:flex}.task-list{flex-direction:column;gap:12px;display:flex}.task-card{background:#fff;border-radius:12px;padding:16px 20px;box-shadow:0 2px 8px #102a430f}.task-card-top{justify-content:space-between;align-items:center;gap:12px;display:flex}.task-title{color:#0a192f;font-size:16px;font-weight:600}.task-status{white-space:nowrap;border-radius:999px;padding:4px 10px;font-size:12px;font-weight:600}.status-open{color:#b91c1c;background:#fee2e2}.status-in_progress{color:#b45309;background:#fef3c7}.status-needs_followup{color:#b91c1c;background:#fee2e2}.status-ready_for_review{color:#6d28d9;background:#ede9fe}.status-done{color:#15803d;background:#dcfce7}.task-meta{color:#5a6b7b;margin-top:8px;font-size:13px}.task-alert-banner{color:#0f766e;text-align:left;background:#e6fffa;border:1px solid #99f6e4;border-radius:10px;margin:0 0 16px;padding:10px 14px;font-size:15px}.task-toolbar{align-items:center;gap:12px;margin:0 0 16px;display:flex}.task-bulk-clear-btn,.vm-bulk-clear-btn{margin-left:auto}.task-followup-tracker{text-align:left;background:linear-gradient(135deg,#fffbebf0,#fffffffa 58%),radial-gradient(circle at 100% 0,#2dd4bf2e,#0000 34%);border:1px solid #f59e0b42;border-left:5px solid #f59e0b;border-radius:16px;gap:12px;padding:14px;display:grid;box-shadow:0 16px 34px #0f172a14}.task-followup-kicker{color:#0f766e;letter-spacing:.12em;text-transform:uppercase;font-size:11px;font-weight:950;display:block}.task-followup-tracker h2{color:#0f172a;margin:2px 0 3px;font-size:20px;line-height:1.15}.task-followup-tracker p{color:#64748b;margin:0;font-size:13px;font-weight:750}.task-followup-stats{flex-wrap:wrap;flex:none;justify-content:flex-end;gap:8px;display:flex}.task-followup-stats span{color:#475569;background:#fff;border:1px solid #e2e8f0;border-radius:999px;align-items:center;gap:6px;padding:7px 10px;font-size:12px;font-weight:850;display:inline-flex}.task-followup-stats strong{color:#0f172a;font-size:15px;line-height:1}.task-followup-stats .pending,.task-followup-stats .new{color:#b91c1c;background:#fff1f2;border-color:#fecaca}.task-followup-stats .done{color:#0f766e;background:#ecfdf5;border-color:#99f6e4}.task-workflow-board{text-align:left;background:linear-gradient(135deg,#fffffffa,#f8fafcf5),radial-gradient(circle at 100% 0,#2dd4bf29,#0000 34%);border:1px solid #94a3b847;border-radius:16px;gap:12px;margin:0 0 16px;padding:14px;display:grid;box-shadow:0 18px 38px #0f172a14}.task-workflow-board-head{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.task-workflow-board h2{color:#0f172a;margin:2px 0 3px;font-size:20px;line-height:1.15}.task-workflow-board p{color:#64748b;margin:0;font-size:13px;font-weight:750}.task-board-lanes{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.task-board-lane{background:#fff;border:1px solid #e2e8f0;border-radius:14px;grid-template-rows:auto 1fr;min-height:290px;display:grid;overflow:hidden}.task-board-lane.new{background:linear-gradient(#fff7f7,#fff);border-color:#fecaca}.task-board-lane.progress{background:linear-gradient(#fffbeb,#fff);border-color:#fde68a}.task-board-lane.done{background:linear-gradient(#ecfdf5,#fff);border-color:#99f6e4}.task-board-lane-head{color:#0f172a;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;font-size:14px;font-weight:950;display:flex}.task-board-lane-head span{color:#475569;background:#0f172a0f;border-radius:999px;justify-content:center;align-items:center;min-width:24px;height:24px;font-size:12px;font-weight:950;display:inline-flex}.task-board-lane.new .task-board-lane-head span{color:#b91c1c;background:#fee2e2}.task-board-lane.progress .task-board-lane-head span{color:#92400e;background:#fef3c7}.task-board-lane.done .task-board-lane-head span{color:#0f766e;background:#ccfbf1}.task-board-lane-scroll{align-content:start;gap:9px;max-height:250px;padding:0 10px 10px;display:grid;overflow-y:auto}.task-board-tile{appearance:none;color:#0f172a;cursor:pointer;text-align:left;background:#fff;border:1px solid #e2e8f0;border-left:5px solid #94a3b8;border-radius:12px;gap:7px;min-height:118px;padding:12px;transition:transform .16s,box-shadow .16s,border-color .16s;display:grid;box-shadow:0 10px 22px #0f172a0f}.task-board-tile:hover,.task-board-tile:focus-visible{outline:none;transform:translateY(-1px);box-shadow:0 14px 30px #0f172a1a}.task-board-tile.new{background:linear-gradient(135deg,#fff1f2,#fff);border-color:#fecaca #fecaca #fecaca #ef4444}.task-board-tile.progress{background:linear-gradient(135deg,#fffbeb,#fff);border-color:#fde68a #fde68a #fde68a #f59e0b}.task-board-tile.done{background:linear-gradient(135deg,#ecfdf5,#fff);border-color:#99f6e4 #99f6e4 #99f6e4 #0d9488}.task-board-tile-top{justify-content:space-between;align-items:center;gap:8px;display:flex}.task-board-tile-top em,.task-board-tile-top strong,.task-board-status{letter-spacing:.03em;border-radius:999px;align-items:center;width:fit-content;min-width:0;padding:4px 8px;font-size:10px;font-style:normal;font-weight:950;line-height:1;display:inline-flex}.task-board-tile-top em{text-overflow:ellipsis;white-space:nowrap;color:#475569;background:#f1f5f9;max-width:62%;overflow:hidden}.task-board-tile-top strong{color:#334155;background:#e2e8f0;flex:none}.task-board-tile.new .task-board-tile-top em,.task-board-tile.new .task-board-status{color:#b91c1c;background:#fee2e2}.task-board-tile.progress .task-board-tile-top em,.task-board-tile.progress .task-board-status{color:#92400e;background:#fef3c7}.task-board-tile.done .task-board-tile-top em,.task-board-tile.done .task-board-tile-top strong,.task-board-tile.done .task-board-status{color:#0f766e;background:#ccfbf1}.task-board-title{color:#0f172a;overflow-wrap:anywhere;font-size:15px;font-weight:950;line-height:1.22}.task-board-tile small{color:#475569;font-size:12px;font-weight:800;line-height:1.35}.task-board-empty{color:#64748b;text-align:center;border:1px dashed #cbd5e1;border-radius:12px;place-items:center;min-height:108px;padding:12px;font-size:13px;font-weight:850;display:grid}.task-followup-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.task-followup-tile{appearance:none;color:#0f172a;cursor:pointer;text-align:left;background:linear-gradient(135deg,#fff7ed,#fff);border:1px solid #fed7aa;border-left:5px solid #f97316;border-radius:14px;gap:7px;min-height:112px;padding:12px;transition:transform .16s,box-shadow .16s,border-color .16s;display:grid;box-shadow:0 10px 22px #9a341212}.task-followup-tile:hover,.task-followup-tile:focus-visible{outline:none;transform:translateY(-1px);box-shadow:0 14px 30px #9a34121f}.task-followup-tile.progress{background:linear-gradient(135deg,#fffbeb,#fff);border-color:#fde68a #fde68a #fde68a #f59e0b}.task-followup-tile.done{background:linear-gradient(135deg,#ecfdf5,#fff);border-color:#99f6e4 #99f6e4 #99f6e4 #0d9488;box-shadow:0 10px 22px #0d948814}.task-followup-tile.progress .task-followup-tile-top strong{color:#92400e;background:#fef3c7}.task-followup-tile.done .task-followup-tile-top em,.task-followup-tile.done .task-followup-tile-top strong{color:#0f766e;background:#ccfbf1}.task-followup-title{color:#0f172a;overflow-wrap:anywhere;font-size:14px;font-weight:950;line-height:1.22}.task-followup-tile small{color:#475569;font-size:12px;font-weight:800;line-height:1.35}.task-followup-more{color:#64748b;text-align:center;background:#ffffffb3;border:1px dashed #cbd5e1;border-radius:12px;padding:9px 11px;font-size:12px;font-weight:850}@media (width<=1180px){.task-board-lanes{grid-template-columns:1fr}.task-board-lane{min-height:0}.task-board-lane-scroll{max-height:260px}.task-followup-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=760px){.task-followup-tracker-head,.task-workflow-board-head,.task-followup-stats{flex-direction:column;align-items:stretch}.task-followup-grid{grid-template-columns:1fr}}.task-create{text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:12px;flex-direction:column;gap:10px;margin:0 0 16px;padding:16px;display:flex}.task-create input,.task-create textarea{box-sizing:border-box;width:100%;font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:10px 12px}.task-create textarea{resize:vertical}.task-create-row{gap:10px;display:flex}.task-btn{font:inherit;cursor:pointer;border:1px solid #0000;border-radius:8px;padding:8px 14px;font-size:14px;line-height:1}.task-btn.primary{color:#fff;background:#0d9488}.task-btn.primary:hover{background:#0f766e}.task-btn.ghost{color:#0a192f;background:#fff;border-color:#cbd5e1}.task-btn.ghost:hover{background:#f0f4f8}.task-btn.danger{color:#b45309;background:#fff;border-color:#fcd34d}.task-btn.danger:hover{background:#fffbeb}.task-card-mine{border-left:3px solid #0d9488}.task-card-focused{border-color:#14b8a6;box-shadow:0 0 0 3px #14b8a638,0 14px 34px #0f172a1f}.task-card-open-alert{border-left:4px solid #dc2626;box-shadow:0 0 0 1px #dc26262e,0 8px 22px #7f1d1d14}.task-workflow-story{text-align:left;background:#f8fafc;border:1px solid #dbe3ef;border-left:5px solid #64748b;border-radius:10px;grid-template-columns:minmax(0,1.2fr) minmax(260px,.8fr);gap:10px;margin:12px 0 10px;padding:12px;display:grid}.task-workflow-story.tone-open{background:linear-gradient(135deg,#fff1f2,#fff);border-color:#fecaca #fecaca #fecaca #dc2626;animation:1.55s ease-in-out infinite va-task-open-pulse}.task-workflow-story.tone-progress{background:linear-gradient(135deg,#ecfdf5,#fff);border-color:#99f6e4 #99f6e4 #99f6e4 #0d9488}.task-workflow-story.tone-review{background:linear-gradient(135deg,#fffbeb,#fff);border-color:#fcd34d #fcd34d #fcd34d #d97706}.task-workflow-story.tone-followup{background:linear-gradient(135deg,#fef2f2,#fff);border-color:#fecaca #fecaca #fecaca #dc2626}.task-workflow-story.tone-done{background:linear-gradient(135deg,#f0fdf4,#fff);border-color:#bbf7d0 #bbf7d0 #bbf7d0 #16a34a}.task-workflow-main,.task-workflow-steps{flex-direction:column;gap:5px;min-width:0;display:flex}.task-workflow-eyebrow{color:#64748b;letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:900}.task-workflow-main strong{color:#0f172a;font-size:14px;line-height:1.25}.task-workflow-main span:not(.task-workflow-eyebrow),.task-workflow-steps span{color:#475569;font-size:13px;line-height:1.35}.task-workflow-story.tone-open .task-workflow-eyebrow,.task-workflow-story.tone-open .task-workflow-main strong{color:#b91c1c}.task-workflow-story.tone-open .task-workflow-main span:not(.task-workflow-eyebrow),.task-workflow-story.tone-open .task-workflow-steps span{color:#1f2937;font-weight:700}.task-workflow-steps span{background:#ffffffbd;border:1px solid #94a3b847;border-radius:8px;padding:7px 9px}.task-action-plan-ribbon{color:#9a3412;background:#fff7ed;border:1px solid #fed7aa;border-left:4px solid #f97316;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;margin:10px 0 4px;padding:10px 12px;font-size:13px;font-weight:800;display:flex}.task-action-plan-overlay{z-index:9800;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0f172a6b;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.task-action-plan-modal{text-align:left;background:#fff;border:1px solid #c7d2fe;border-radius:16px;width:min(720px,100vw - 32px);max-height:calc(100vh - 48px);padding:22px;overflow:auto;box-shadow:0 24px 80px #0f172a47}.task-action-plan-head h2{color:#0f172a;margin:4px 0 6px;font-size:24px;line-height:1.15}.task-action-plan-head p{color:#475569;margin:0;font-weight:700}.task-action-plan-task{background:#f8fafc;border:1px solid #dbe3ef;border-radius:12px;flex-direction:column;gap:6px;margin:16px 0;padding:14px;display:flex}.task-action-plan-task strong{color:#0f172a;font-size:16px}.task-action-plan-task span{color:#475569;line-height:1.4}.task-action-plan-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.task-action-plan-choice{color:#0f172a;text-align:left;cursor:pointer;background:linear-gradient(135deg,#fff,#f8fafc);border:1px solid #cbd5e1;border-radius:12px;flex-direction:column;gap:8px;min-height:108px;padding:14px;transition:transform .14s,border-color .14s,box-shadow .14s;display:flex}.task-action-plan-choice:hover:not(:disabled){border-color:#14b8a6;transform:translateY(-1px);box-shadow:0 12px 26px #14b8a624}.task-action-plan-choice:disabled{opacity:.58;cursor:not-allowed}.task-action-plan-choice strong{color:#0f766e;font-size:15px}.task-action-plan-choice span{color:#64748b;font-size:13px;line-height:1.35}@media (width<=860px){.task-workflow-story,.task-action-plan-grid{grid-template-columns:1fr}}.task-detail{text-align:left;color:#1f2937;background:linear-gradient(135deg,#f8fafc,#f5f3ff);border:1px solid #dbe3ef;border-left:5px solid #8b5cf6;border-radius:14px 14px 14px 5px;gap:7px;margin:10px 0 4px;padding:12px 14px;font-size:15px;font-weight:600;line-height:1.5;display:grid;box-shadow:0 8px 20px #0f172a0d}.task-detail.urgent{background:linear-gradient(135deg,#fff7ed,#fff1f2 58%,#fff);border-color:#fecaca #fecaca #fecaca #dc2626;box-shadow:0 10px 24px #7f1d1d17}.task-detail-label{color:#6d28d9;letter-spacing:.06em;text-transform:uppercase;background:#ede9fe;border-radius:999px;width:max-content;max-width:100%;padding:5px 9px;font-size:11px;font-weight:900;line-height:1}.task-detail.urgent .task-detail-label{color:#b91c1c;background:#fee2e2}.task-detail-text{color:#111827;font-size:15px;font-weight:700}.task-callback-proof{text-align:left;background:linear-gradient(135deg,#fff7ed,#fff);border:1px solid #fed7aa;border-left:5px solid #f97316;border-radius:14px;justify-content:space-between;align-items:center;gap:12px;margin:10px 0;padding:12px 14px;display:flex;box-shadow:0 8px 20px #9a341214}.task-callback-proof.done{background:linear-gradient(135deg,#ecfdf5,#fff);border-color:#99f6e4 #99f6e4 #99f6e4 #0d9488;box-shadow:0 8px 20px #0d948814}.task-callback-proof-copy{gap:4px;min-width:0;display:grid}.task-callback-proof-label{color:#c2410c;text-transform:uppercase;letter-spacing:.06em;background:#ffedd5;border-radius:999px;width:max-content;max-width:100%;padding:4px 9px;font-size:11px;font-weight:950;line-height:1}.task-callback-proof.done .task-callback-proof-label{color:#0f766e;background:#ccfbf1}.task-callback-proof-copy strong{color:#0f172a;font-size:14px;line-height:1.25}.task-callback-proof-copy span:not(.task-callback-proof-label){color:#475569;font-size:13px;font-weight:750;line-height:1.35}.task-callback-proof-actions{flex:none;align-items:center;gap:10px;display:flex}.task-callback-proof-actions>span{color:#9a3412;background:#fed7aa;border-radius:999px;place-items:center;width:28px;height:28px;font-weight:950;display:grid}.task-callback-proof.done .task-callback-proof-actions>span{color:#0f766e;background:#99f6e4}@keyframes va-task-open-pulse{0%,to{box-shadow:0 0 #dc26262e}50%{box-shadow:0 0 0 4px #dc26261a,0 0 18px #dc262621}}.task-ref{color:#334155;background:#f1f5f9;border-radius:4px;margin-left:10px;padding:2px 6px;font-family:ui-monospace,Consolas,monospace;font-size:12px;display:inline-block}.task-actions{flex-wrap:wrap;gap:8px;margin:12px 0 0;display:flex}.task-history-toggle{color:#64748b;font:inherit;cursor:pointer;text-align:left;background:0 0;border:none;padding:8px 0 0;font-size:13px}.task-history-toggle:hover{color:#0d9488}.task-history{border-top:1px solid #e2e8f0;margin:8px 0 0;padding-top:8px}.task-history-item{color:#475569;justify-content:space-between;padding:2px 0;font-size:13px;display:flex}.task-history-by{color:#94a3b8}.task-status.status-needs_followup{color:#b45309;background:#fffbeb}.task-status.status-done{color:#64748b;background:#f1f5f9}.vm-safety-note{color:#9a3412;text-align:left;background:#fff7ed;border:1px solid #fed7aa;border-radius:10px;margin:0 0 16px;padding:10px 14px;font-size:14px;line-height:1.5}.vm-alert-banner{color:#0f766e;text-align:left;background:#e6fffa;border:1px solid #99f6e4;border-radius:10px;margin:0 0 16px;padding:10px 14px;font-size:15px}.vm-alert-banner.compact{margin:0 0 12px;padding:8px 12px;font-size:13px;font-weight:800}.vm-list{flex-direction:column;gap:12px;display:flex}.vm-card{text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px}.vm-card-urgent{background:#fff5f5;border:2px solid #dc2626}.vm-card-top{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.vm-caller-block{gap:3px;min-width:0;display:grid}button.vm-caller-block{appearance:none;color:inherit;font:inherit;text-align:left;background:0 0;border:0;padding:0}.vm-caller-link{cursor:pointer;border-radius:8px}.vm-caller-link:hover .vm-caller,.vm-caller-link:focus-visible .vm-caller{color:#0d9488;text-underline-offset:3px;text-decoration:underline}.vm-caller-link:focus-visible{outline-offset:4px;outline:2px solid #0d948859}.vm-caller{color:#0a192f;font-weight:800;line-height:1.2}.vm-caller.matched{color:#0f766e}.vm-caller-secondary{color:#64748b;font-size:12px;font-weight:800;line-height:1.2}.vm-status{white-space:nowrap;border-radius:999px;padding:3px 10px;font-size:12px}.vm-status-new{color:#1d4ed8;background:#eff6ff}.vm-status-reviewed{color:#64748b;background:#f1f5f9}.vm-status-urgent{color:#fff;background:#dc2626}.vm-status-resolved{color:#047857;background:#ecfdf5}.vm-meta{color:#475569;flex-wrap:wrap;gap:16px;margin:10px 0 0;font-size:13px;display:flex}.vm-transcript-lock{color:#94a3b8;font-family:ui-monospace,Consolas,monospace;font-size:12px}.vm-actions{flex-wrap:wrap;gap:8px;margin:12px 0 0;display:flex}.vm-btn{font:inherit;cursor:pointer;border:1px solid #0000;border-radius:8px;padding:8px 14px;font-size:14px;line-height:1}.vm-btn.crisis{color:#fff;background:#dc2626}.vm-btn.crisis:hover{background:#b91c1c}.vm-btn.primary{color:#fff;background:#0d9488}.vm-btn.primary:hover{background:#0f766e}.vm-btn.ghost{color:#0a192f;background:#fff;border-color:#cbd5e1}.vm-btn.ghost:hover{background:#f0f4f8}.vm-btn.task{color:#9a3412;background:#fff7ed;border-color:#fed7aa;align-items:center;gap:8px;font-weight:800;display:inline-flex}.vm-btn.task:hover{background:#ffedd5;border-color:#fdba74}.vm-btn-sticker{color:#fff;letter-spacing:0;background:#f97316;border-radius:999px;justify-content:center;align-items:center;min-width:26px;height:22px;padding:0 7px;font-size:11px;font-weight:900;line-height:1;display:inline-flex}.vm-locked-note{color:#b91c1c;margin:12px 0 0;font-size:13px}.vm-history-toggle{color:#64748b;font:inherit;cursor:pointer;text-align:left;background:0 0;border:none;padding:8px 0 0;font-size:13px}.vm-history-toggle:hover{color:#0d9488}.vm-history{border-top:1px solid #e2e8f0;margin:8px 0 0;padding-top:8px}.vm-history-item{color:#475569;justify-content:space-between;padding:2px 0;font-size:13px;display:flex}.vm-history-by{color:#94a3b8}.cs-grid{grid-template-columns:280px minmax(0,1fr) 320px;align-items:start;gap:12px;display:grid}@media (width<=1024px){.cs-grid{grid-template-columns:1fr}}.cs-list{flex-direction:column;gap:8px;display:flex}.cs-contact{color:#0a192f;font-weight:600}.cs-unread{color:#fff;background:#0d9488;border-radius:999px;padding:1px 8px;font-size:12px}.cs-channel{font-weight:600}.cs-status{border-radius:999px;align-self:flex-start;padding:2px 8px;font-size:11px}.cs-status-new{color:#1d4ed8;background:#eff6ff}.cs-status-handled{color:#64748b;background:#f1f5f9}.cs-status-urgent{color:#fff;background:#dc2626}.cs-status-resolved{color:#047857;background:#ecfdf5}.cs-thread{background:#fff;border:1px solid #e2e8f0;border-radius:12px;flex-direction:column;min-height:360px;display:flex}.cs-thread-head{border-bottom:1px solid #e2e8f0;align-items:center;gap:10px;padding:12px 16px;display:flex}.cs-timeline{flex-direction:column;flex:1;gap:10px;padding:16px;display:flex;overflow-y:auto}.cs-bubble-row{display:flex}.cs-bubble-row.out{justify-content:flex-end}.cs-bubble{border-radius:14px;flex-direction:column;gap:4px;max-width:75%;padding:8px 12px;font-size:14px;line-height:1.4;display:flex}.cs-bubble.in{color:#0a192f;background:#f1f5f9;border-bottom-left-radius:4px}.cs-bubble.out{color:#fff;background:#0d9488;border-bottom-right-radius:4px}.cs-bubble.locked{font-style:italic}.cs-bubble .cs-time{opacity:.7}.cs-call-event{color:#475569;background:#f8fafc;border:1px dashed #cbd5e1;border-radius:8px;justify-content:space-between;padding:8px 12px;font-size:13px;display:flex}.cs-time{color:#94a3b8;font-size:11px}.cs-composer{border-top:1px solid #e2e8f0;flex-wrap:wrap;align-items:flex-end;gap:8px;padding:12px;display:flex}.cs-composer textarea{font:inherit;resize:none;color:#94a3b8;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;flex:1;padding:8px 10px}.cs-empty{color:#94a3b8;text-align:center;padding:24px}.cs-detail{text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px}.cs-detail-title{margin:0 0 12px;font-size:16px}.cs-detail-row{color:#475569;justify-content:space-between;padding:4px 0;font-size:14px;display:flex}.cs-detail-row strong{color:#0a192f}.cs-actions{flex-direction:column;gap:8px;margin:14px 0 0;display:flex}.cs-detail-crisis{background:#fef2f2;border:1px solid #fecaca;border-radius:8px;margin:12px 0 0;padding:10px}.cs-history{border-top:1px solid #e2e8f0;margin:14px 0 0;padding-top:8px}.cs-history-item{color:#475569;justify-content:space-between;padding:2px 0;font-size:13px;display:flex}.cs-history-by{color:#94a3b8}.cs-btn{font:inherit;cursor:pointer;text-align:center;border:1px solid #0000;border-radius:8px;padding:8px 14px;font-size:14px;line-height:1}.cs-btn.crisis{color:#fff;background:#dc2626}.cs-btn.crisis:hover{background:#b91c1c}.cs-btn.primary{color:#fff;background:#0d9488}.cs-btn.ghost{color:#0a192f;background:#fff;border-color:#cbd5e1}.cs-btn:disabled{opacity:.5;cursor:not-allowed}.sms-unavailable-note{box-sizing:border-box;color:#92400e;background:#fffbeb;border:1px solid #fcd34d;border-radius:8px;width:100%;padding:8px 10px;font-size:12px;font-weight:700;line-height:1.35}.chart-upload-row{gap:10px;display:flex}.chart-upload-row select,.chart-upload-row input{font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:10px 12px}.chart-upload-row input{flex:1}.chart-list{flex-direction:column;gap:12px;display:flex}.chart-card{text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px}.chart-card-top{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.chart-label{color:#0a192f;font-weight:600}.chart-type{color:#475569;background:#f1f5f9;border-radius:4px;margin-left:8px;padding:2px 8px;font-size:12px}.chart-status{white-space:nowrap;border-radius:999px;padding:3px 10px;font-size:12px}.chart-status-uploaded{color:#1d4ed8;background:#eff6ff}.chart-status-filed{color:#b45309;background:#fffbeb}.chart-status-confirmed{color:#047857;background:#ecfdf5}.chart-meta{color:#475569;flex-wrap:wrap;align-items:center;gap:14px;margin:10px 0 0;font-size:13px;display:flex}.chart-file-lock{color:#94a3b8;background:#f8fafc;border:1px dashed #cbd5e1;border-radius:8px;margin:10px 0 0;padding:8px 12px;font-family:ui-monospace,Consolas,monospace;font-size:12px}.chart-sigs{gap:12px;margin:10px 0 0;display:flex}.chart-sig{color:#64748b;background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;flex:1;justify-content:space-between;align-items:center;padding:8px 12px;font-size:13px;display:flex}.chart-sig strong{color:#0a192f;font-family:ui-monospace,Consolas,monospace}.chart-actions{flex-wrap:wrap;gap:8px;margin:12px 0 0;display:flex}.chart-sign-box{background:#f0f9ff;border:1px solid #bae6fd;border-radius:8px;flex-wrap:wrap;align-items:center;gap:8px;margin:12px 0 0;padding:10px 12px;display:flex}.chart-sign-box label{color:#0c4a6e;font-size:13px}.chart-sign-box input{font:inherit;text-transform:uppercase;background:#fff;border:1px solid #cbd5e1;border-radius:8px;width:80px;padding:6px 10px}.alert-row{flex-wrap:wrap;align-items:center;gap:10px;margin:0 0 12px;display:flex}.alert-pill{color:#64748b;background:#f1f5f9;border:1px solid #e2e8f0;border-radius:999px;padding:5px 12px;font-size:13px}.alert-pill.active{color:#0f766e;background:#e6fffa;border-color:#99f6e4}.crisis-pill-wrap{display:inline-block;position:relative}.crisis-pill{cursor:pointer;font:inherit;color:#fff;background:#dc2626;border:none;border-radius:999px;align-items:center;gap:8px;padding:5px 12px;font-size:13px;font-weight:600;animation:1.8s infinite crisis-pulse;display:inline-flex}.crisis-pill:hover{background:#b91c1c}.crisis-pill-dot{background:#fff;border-radius:50%;width:8px;height:8px;animation:1.2s infinite crisis-blink}.crisis-pill-caret{opacity:.85;font-size:9px}@keyframes crisis-pulse{0%{box-shadow:0 0 #dc26268c}70%{box-shadow:0 0 0 9px #dc262600}to{box-shadow:0 0 #dc262600}}@keyframes crisis-blink{0%,to{opacity:1}50%{opacity:.3}}.crisis-pill-pop{z-index:20;text-align:left;background:#fff;border:1px solid #fecaca;border-radius:10px;min-width:250px;padding:10px;position:absolute;top:calc(100% + 6px);left:0;box-shadow:0 8px 24px #0000001f}.crisis-pill-guidance{color:#7f1d1d;margin:0 0 8px;font-size:12px}.crisis-pill-res{color:#475569;align-items:baseline;gap:8px;padding:3px 0;font-size:13px;display:flex}.crisis-pill-res strong{color:#b91c1c;min-width:40px;font-size:16px}.vm-safety-note.compact{margin:0 0 14px;padding:6px 10px;font-size:12px}@media (prefers-reduced-motion:reduce){.crisis-pill,.crisis-pill-dot{animation:none}}.dash-card-head{justify-content:space-between;align-items:center;gap:10px;display:flex}.dash-card-head h2{margin:0}.au-add-row{gap:10px;display:flex}.au-add-row select,.au-add-row input{font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:10px 12px}.au-list{flex-direction:column;gap:12px;display:flex}.au-card{text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px}.au-top{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.au-id{flex-direction:column;display:flex}.au-name{color:#0a192f;font-weight:600}.au-email{color:#64748b;font-size:13px}.au-status{white-space:nowrap;border-radius:999px;padding:3px 10px;font-size:12px}.au-status-active{color:#047857;background:#ecfdf5}.au-status-invited{color:#1d4ed8;background:#eff6ff}.au-status-inactive{color:#64748b;background:#f1f5f9}.au-controls{flex-wrap:wrap;align-items:center;gap:10px;margin:12px 0 0;display:flex}.au-role{color:#475569;align-items:center;gap:6px;font-size:13px;display:flex}.au-role select{font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:6px 10px}.au-chip{font:inherit;cursor:pointer;border:1px solid #0000;border-radius:999px;padding:5px 12px;font-size:13px}.au-chip.on{color:#047857;background:#ecfdf5;border-color:#a7f3d0}.au-chip.off{color:#b91c1c;background:#fef2f2;border-color:#fecaca}.au-chip:hover{filter:brightness(.97)}.au-actions{flex-wrap:wrap;align-items:center;gap:10px;margin:12px 0 0;display:flex}.au-blocked{color:#b45309;font-size:13px}.au-error{color:#b91c1c;font-size:13px;font-weight:700}.au-notice{color:#047857;font-size:13px;font-weight:700}.au-role-note{color:#64748b;font-size:12px;font-weight:700}.au-name-row{flex-wrap:wrap;align-items:flex-end;gap:8px;margin:12px 0 0;display:flex}.au-name-edit{color:#475569;flex:220px;gap:5px;font-size:13px;font-weight:700;display:grid}.au-name-edit input{box-sizing:border-box;width:100%;font:inherit;color:#0a192f;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:8px 10px}.au-reset-row{flex-wrap:wrap;gap:8px;margin:12px 0 0;display:flex}.au-reset-row input{font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;flex:180px;padding:8px 10px;font-size:13px}.vm-empty{text-align:center;color:#64748b;background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:18px}.vm-archive-toggle{color:#64748b;font:inherit;cursor:pointer;background:0 0;border:1px solid #e2e8f0;border-radius:999px;margin:18px 0 10px;padding:7px 14px;font-size:13px}.vm-archive-toggle:hover{background:#f1f5f9}.vm-archive .vm-card{opacity:.7}.logs-toolbar{flex-wrap:wrap;align-items:center;gap:10px;margin:0 0 16px;display:flex}.logs-filter-group{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.logs-tab{font:inherit;cursor:pointer;color:#0a192f;background:#fff;border:1px solid #cbd5e1;border-radius:999px;padding:6px 14px;font-size:13px}.logs-tab.active{color:#fff;background:#0d9488;border-color:#0d9488}.logs-note{color:#94a3b8;margin:0 0 10px;font-size:12px}.logs-list{flex-direction:column;gap:12px;display:flex}.logs-row{text-align:left;color:#475569;width:100%;font:inherit;background:#fff;border:none;grid-template-columns:130px 150px 140px minmax(120px,1fr) 100px minmax(120px,1.2fr);align-items:center;gap:10px;padding:11px 14px;font-size:13px;display:grid}.logs-row:not(.logs-row-head){cursor:pointer}.logs-row:not(.logs-row-head):hover,.logs-row.open{background:#f8fafc}.logs-time{color:#64748b;white-space:nowrap}.logs-event-type{color:#0a192f;font-weight:700}.logs-expanded{color:#475569;background:#fbfdff;border-top:1px solid #e2e8f0;gap:6px;padding:10px 14px 14px;font-size:13px;display:grid}.logs-expanded div{grid-template-columns:100px minmax(0,1fr);gap:10px;display:grid}.logs-expanded strong{color:#0a192f}.logs-card{text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px}.logs-actor{color:#0a192f;font-weight:600}.logs-total{color:#64748b;font-size:13px}.logs-cats{flex-wrap:wrap;gap:10px;margin:12px 0 0;display:flex}.logs-cat{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;flex-direction:column;flex:1;align-items:center;gap:2px;min-width:90px;padding:10px;display:flex}.logs-cat-n{color:#0d9488;font-size:22px;font-weight:700}.logs-cat-label{color:#64748b;text-align:center;font-size:12px}.logs-detail{border-top:1px solid #e2e8f0;margin:8px 0 0;padding-top:8px}.email-list{flex-direction:column;gap:10px;display:flex}.email-card{background:#fff;border:1px solid #e2e8f0;border-radius:12px;overflow:hidden}.email-unread{border-left:3px solid #0d9488}.email-top{cursor:pointer;justify-content:space-between;align-items:flex-start;gap:12px;padding:14px 16px;display:flex}.email-top:hover{background:#f8fafc}.email-subj-wrap{flex-direction:column;gap:2px;display:flex}.email-subject{color:#0a192f;font-weight:600}.email-from{color:#64748b;font-size:12px}.email-right{white-space:nowrap;flex-direction:column;align-items:flex-end;gap:4px;display:flex}.email-status{border-radius:999px;padding:2px 8px;font-size:11px}.email-time{color:#94a3b8;font-size:12px}.email-body{border-top:1px solid #f1f5f9;padding:0 16px 16px}.email-body p{color:#475569;white-space:pre-wrap;margin:12px 0;font-size:14px}.email-clear-btn{color:#b91c1c;background:#fff;border-color:#fecaca}.email-clear-btn:hover{background:#fef2f2;border-color:#fca5a5}.email-delete-btn{color:#b91c1c;cursor:pointer;font:inherit;background:0 0;border:0;padding:0;font-size:12px;font-weight:800}.email-delete-btn:hover{color:#991b1b;text-decoration:underline}.email-empty{color:#64748b;background:#fff;border:1px dashed #cbd5e1;border-radius:12px;padding:18px;font-size:14px;font-style:italic}.chat-grid{grid-template-columns:260px minmax(0,1fr);align-items:start;gap:12px;display:grid}@media (width<=1024px){.chat-grid{grid-template-columns:1fr}}.chat-list{flex-direction:column;gap:8px;display:flex}.chat-list-item{text-align:left;cursor:pointer;font:inherit;background:#fff;border:1px solid #e2e8f0;border-radius:10px;flex-direction:column;gap:4px;padding:12px;display:flex}.chat-list-item:hover{background:#f8fafc}.chat-list-item.active{border-color:#0d9488;box-shadow:inset 0 0 0 1px #0d9488}.chat-list-top{justify-content:space-between;align-items:center;gap:8px;display:flex}.chat-name{color:#0a192f;font-weight:600}.chat-kind{color:#64748b;background:#f1f5f9;border-radius:999px;padding:1px 8px;font-size:11px}.chat-preview{color:#64748b;text-overflow:ellipsis;white-space:nowrap;font-size:13px;overflow:hidden}.chat-thread{background:#fff;border:1px solid #e2e8f0;border-radius:12px;flex-direction:column;min-height:420px;display:flex}.chat-head{border-bottom:1px solid #e2e8f0;flex-direction:column;gap:2px;padding:12px 16px;display:flex}.chat-head-title{color:#0a192f;font-weight:600}.chat-head-sub{color:#94a3b8;font-size:12px}.chat-msgs{flex-direction:column;flex:1;gap:8px;padding:16px;display:flex;overflow-y:auto}.chat-row{flex-direction:column;max-width:75%;display:flex}.chat-row.out{align-self:flex-end;align-items:flex-end}.chat-row.in{align-self:flex-start;align-items:flex-start}.chat-sender{color:#94a3b8;margin:0 4px 2px;font-size:11px}.chat-bubble{border-radius:14px;padding:8px 12px;font-size:14px;line-height:1.4}.chat-row.in .chat-bubble{color:#0a192f;background:#f1f5f9;border-bottom-left-radius:4px}.chat-row.out .chat-bubble{color:#fff;background:#0d9488;border-bottom-right-radius:4px}.chat-time{color:#94a3b8;margin:2px 4px 0;font-size:11px}.chat-composer{border-top:1px solid #e2e8f0;flex-wrap:wrap;align-items:flex-end;gap:8px;padding:12px;display:flex}.chat-sender-select{font:inherit;color:#0a192f;background:#fff;border:1px solid #cbd5e1;border-radius:8px;min-height:38px;padding:8px 10px;font-size:13px;font-weight:600}.chat-composer textarea{font:inherit;resize:none;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;flex:1;padding:8px 10px}.chat-send-error{color:#b91c1c;flex:1 0 100%;font-size:12px;font-weight:700}.chat-send{font:inherit;cursor:pointer;color:#fff;background:#0d9488;border:none;border-radius:8px;padding:8px 16px;font-size:14px}.chat-send:hover{background:#0f766e}.chat-header-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.chat-sound-toggle{color:#475569;font:inherit;cursor:pointer;background:#fff;border:1px solid #cbd5e1;border-radius:999px;padding:8px 13px;font-size:13px;font-weight:800}.chat-sound-toggle:hover{background:#f8fafc;border-color:#94a3b8}.chat-sound-toggle.on{color:#0f766e;background:#ecfdf5;border-color:#99f6e4}.chat-empty{text-align:center;color:#94a3b8;padding:24px}.chat-workbench{grid-template-columns:repeat(2,minmax(360px,1fr));align-items:start;gap:14px;display:grid}.chat-workbench.active-count-1 .chat-window.active{grid-column:1/-1;min-height:560px}.chat-workbench.active-count-1 .chat-window.active .chat-window-msgs{max-height:390px}.chat-window{--chat-lane-bg:#f8fafc;--chat-lane-bg-2:#fff;--chat-lane-border:#dbe3ef;--chat-lane-accent:#0f766e;--chat-lane-pill:#ecfeff;border:1px solid var(--chat-lane-border);border-left:5px solid var(--chat-lane-accent);background:linear-gradient(180deg, var(--chat-lane-bg) 0%, var(--chat-lane-bg-2) 58%, #fff 100%);border-radius:12px;flex-direction:column;min-width:0;min-height:430px;display:flex;overflow:hidden;box-shadow:0 1px 2px #102a430a}.chat-window.tone-0{--chat-lane-bg:#ecfdf5;--chat-lane-bg-2:#f7fffb;--chat-lane-border:#a7f3d0;--chat-lane-accent:#0f766e;--chat-lane-pill:#ccfbf1}.chat-window.tone-1{--chat-lane-bg:#eef2ff;--chat-lane-bg-2:#fbfbff;--chat-lane-border:#c7d2fe;--chat-lane-accent:#4f46e5;--chat-lane-pill:#e0e7ff}.chat-window.tone-2{--chat-lane-bg:#f0f9ff;--chat-lane-bg-2:#f8fdff;--chat-lane-border:#bae6fd;--chat-lane-accent:#0369a1;--chat-lane-pill:#e0f2fe}.chat-window.tone-3{--chat-lane-bg:#fff7ed;--chat-lane-bg-2:#fffdf8;--chat-lane-border:#fed7aa;--chat-lane-accent:#c2410c;--chat-lane-pill:#ffedd5}.chat-window.empty{background:linear-gradient(180deg, var(--chat-lane-bg) 0%, #fff 100%);min-height:116px}.chat-window .chat-head{border-bottom-color:var(--chat-lane-border);background:#ffffffa3;flex-direction:row;justify-content:space-between;align-items:flex-start;gap:10px;min-height:70px}.chat-window .chat-head-title{align-items:center;gap:8px;display:inline-flex}.chat-head-actions{justify-content:flex-end;align-items:center;gap:8px;display:flex}.chat-collapse-button{border:1px solid var(--chat-lane-border);color:var(--chat-lane-accent);cursor:pointer;background:#fff;border-radius:999px;padding:8px 10px;font-size:12px;font-weight:900;line-height:1}.chat-collapse-button:hover{background:var(--chat-lane-pill)}.chat-lane-badge{background:var(--chat-lane-pill);width:24px;height:24px;color:var(--chat-lane-accent);box-shadow:inset 0 0 0 1px color-mix(in srgb, var(--chat-lane-accent) 20%, transparent);border-radius:999px;place-items:center;font-size:12px;font-weight:900;display:inline-grid}.chat-window .chat-sender-select{border-color:var(--chat-lane-border);background:#fff;flex:0 0 190px;min-width:0}.chat-window-msgs{background:color-mix(in srgb, var(--chat-lane-bg) 32%, #fff);flex:1;min-height:0;max-height:255px}.chat-window .chat-row{max-width:88%}.chat-window .chat-bubble{font-size:13px;line-height:1.35}.chat-window .chat-composer.compact{align-items:stretch;gap:8px}.chat-window .chat-composer.compact textarea{flex:100%;min-height:52px}.chat-window .task-compose-actions{justify-content:flex-end;width:100%}.chat-window-empty{color:#64748b;align-content:center;gap:10px;min-height:300px;padding:18px;display:grid}.chat-window.empty .chat-window-empty{align-content:start;min-height:0;padding:12px 14px 14px}.chat-window.empty .chat-window-empty strong,.chat-window.empty .chat-window-empty>span{display:none}.chat-window.empty .chat-head{min-height:56px;padding-block:12px}.chat-window.empty .chat-head-sub{display:none}.chat-window-empty strong{color:#0f172a;font-size:16px}.chat-window-empty span{font-size:13px;line-height:1.4}.chat-slot-picks{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:4px;display:grid}.chat-slot-picks button{color:#0f766e;text-align:left;min-width:0;font:inherit;cursor:pointer;background:#f0fdfa;border:1px solid #ccfbf1;border-radius:10px;padding:10px;font-weight:900}.chat-slot-picks button:hover{background:#ccfbf1;border-color:#14b8a6}.chat-slot-picks small{color:#64748b;margin-top:3px;font-size:11px;font-weight:800;display:block}@media (width<=1180px){.chat-workbench{grid-template-columns:1fr}}@media (width<=720px){.chat-window .chat-head{flex-direction:column}.chat-head-actions{justify-content:stretch;width:100%}.chat-window .chat-sender-select{flex-basis:auto;width:100%}.chat-slot-picks{grid-template-columns:1fr}}@keyframes pc-blink{0%,to{opacity:1}50%{opacity:.3}}.dir-grid{grid-template-columns:360px minmax(0,1fr);align-items:start;gap:12px;display:grid}@media (width<=1024px){.dir-grid{grid-template-columns:1fr}}.dir-list-panel{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px}.dir-head{justify-content:space-between;align-items:flex-start;margin:0 0 12px;display:flex}.dir-eyebrow{letter-spacing:.08em;color:#94a3b8;font-size:11px;font-weight:600}.dir-title{color:#0a192f;margin:2px 0 0;font-size:24px}.dir-search,.dir-filter{box-sizing:border-box;width:100%;font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;margin:0 0 10px;padding:10px 12px}.dir-count{color:#64748b;margin:0 0 10px;font-size:13px;font-weight:600}.dir-error{color:#9a3412;background:#fff7ed;border:1px solid #fed7aa;border-radius:10px;margin:0 0 10px;padding:8px 10px;font-size:12px;font-weight:700}.dir-list{flex-direction:column;gap:8px;max-height:60vh;display:flex;overflow-y:auto}.dir-card{text-align:left;cursor:pointer;font:inherit;background:#fff;border:1px solid #e2e8f0;border-radius:10px;align-items:center;gap:12px;padding:10px 12px;display:flex}.dir-card:hover{background:#f8fafc}.dir-card.active{border-color:#0d9488;box-shadow:inset 0 0 0 1px #0d9488}.dir-avatar{color:#fff;background:#475569;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;font-size:13px;font-weight:700;display:flex}.dir-avatar.lg{width:52px;height:52px;font-size:18px}.dir-card-info{flex-direction:column;gap:1px;min-width:0;display:flex}.dir-name{color:#0a192f;font-weight:600}.dir-sub{color:#64748b;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.dir-match-pill{color:#0f766e;background:#ecfdf5;border:1px solid #0d94882e;border-radius:999px;width:fit-content;padding:2px 7px;font-size:11px;font-weight:850;line-height:1.2}.dir-empty{text-align:center;color:#94a3b8;padding:16px}.dir-detail{background:#fff;border:1px solid #e2e8f0;border-radius:12px;min-height:300px;padding:20px}.dir-empty-detail{text-align:center;color:#94a3b8;padding:40px}.dir-detail-head{align-items:center;gap:14px;margin:0 0 16px;display:flex}.dir-detail-name{color:#0a192f;margin:0 0 4px;font-size:20px}.dir-status{border-radius:999px;padding:2px 10px;font-size:12px}.dir-status-active{color:#047857;background:#ecfdf5}.dir-status-inactive{color:#64748b;background:#f1f5f9}.dir-detail-rows{flex-direction:column;gap:4px;display:flex}.dir-detail-row{color:#475569;border-bottom:1px solid #f1f5f9;justify-content:space-between;padding:6px 0;font-size:14px;display:flex}.dir-detail-row strong{color:#0a192f}.cs-rail{flex-direction:column;gap:12px;display:flex}.pc-card{background:#fff;border:1px solid #e2e8f0;border-radius:12px;flex-direction:column;gap:8px;padding:14px;display:flex}.pc-head{justify-content:space-between;align-items:center;gap:8px;display:flex}.pc-title{color:#0a192f;font-weight:700}.pc-status{color:#475569;background:#f8fafc;border:1px solid #e2e8f0;border-radius:999px;align-items:center;gap:6px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-flex}.pc-status .pc-dot{background:#94a3b8;border-radius:50%;width:7px;height:7px}.pc-status-ready .pc-dot{background:#10b981}.pc-status-offline{color:#64748b}.pc-status-ringing{color:#b45309;background:#fffbeb;border-color:#fcd34d}.pc-status-ringing .pc-dot{background:#f59e0b;animation:1s infinite pc-blink}.pc-status-error{color:#b91c1c;background:#fef2f2;border-color:#fecaca}.pc-status-error .pc-dot{background:#dc2626}.pc-hint,.pc-note{color:#94a3b8;font-size:12px;line-height:1.4}.pc-section-title{letter-spacing:.04em;text-transform:uppercase;color:#64748b;font-size:12px;font-weight:700}.pc-or{color:#94a3b8;text-align:center;font-size:12px}.pc-enable-row{align-items:center;gap:8px;display:flex}.pc-enable-row .pc-enable{flex:1}.pc-enable{font:inherit;cursor:pointer;color:#fff;background:#7c3aed;border:1px solid #7c3aed;border-radius:8px;padding:8px 12px;font-size:13px}.pc-enable:hover{background:#6d28d9}.pc-enable.on{color:#7c3aed;background:#fff}.pc-enable:disabled{opacity:.5;cursor:not-allowed}.pc-enable-reset{font:inherit;cursor:pointer;color:#b91c1c;background:#fff;border:1px solid #fecaca;border-radius:8px;padding:8px 12px;font-size:13px;font-weight:700}.pc-enable-reset:hover{background:#fef2f2}.pc-enable-reset:disabled{opacity:.5;cursor:not-allowed}.pc-error-note{color:#991b1b;background:#fef2f2;border:1px solid #fecaca;border-radius:8px;padding:8px 10px;font-size:12px;font-weight:700;line-height:1.35}.pc-select,.pc-input{font:inherit;box-sizing:border-box;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;width:100%;padding:8px 10px;font-size:14px}.pc-audio-card{background:linear-gradient(135deg,#f0fdfaeb,#fffffffa),#fff;border-color:#99f6e4}.pc-mini-action{color:#0369a1;cursor:pointer;font:inherit;background:#f0f9ff;border:1px solid #bae6fd;border-radius:999px;padding:5px 9px;font-size:11px;font-weight:900}.pc-mini-action:hover{background:#e0f2fe}.pc-mini-action:disabled{cursor:not-allowed;opacity:.55}.pc-audio-mode-row{grid-template-columns:1fr 1fr;gap:8px;display:grid}.pc-audio-mode{color:#334155;cursor:pointer;min-height:38px;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:8px;padding:8px 10px;font-size:12px;font-weight:900}.pc-audio-mode:hover{background:#f8fafc}.pc-audio-mode.selected{color:#0f766e;background:#ccfbf1;border-color:#0d9488;box-shadow:inset 0 0 0 1px #0d948838}.pc-audio-mode:disabled{cursor:not-allowed;opacity:.55}.pc-audio-warning{color:#991b1b;background:#fff7ed;border:1px solid #fecaca;border-radius:8px;padding:8px 10px;font-size:12px;font-weight:800;line-height:1.35}.pc-btn{font:inherit;cursor:pointer;color:#0a192f;background:#fff;border:1px solid #cbd5e1;border-radius:8px;padding:8px 12px;font-size:13px}.pc-btn:hover{background:#f0f4f8}.pc-btn:disabled{opacity:.45;cursor:not-allowed}.pc-btn.ghost{flex:1}.pc-btn.primary{color:#fff;background:#0d9488;border-color:#0d9488}.pc-btn.primary:hover{background:#0f766e}.pc-btn.primary:disabled{background:#0d9488}.pc-action-row{grid-template-columns:1fr 1fr;gap:8px;display:grid}.pc-btn.ai-notify,.cs-btn.ai-notify-action,.dir-call-actions .dir-ai-notify-btn{isolation:isolate;color:#fff;text-shadow:0 1px #0f172a33;background:linear-gradient(135deg,#24115f 0%,#3157b7 46%,#0f766e 100%);border-color:#a78bfab3;font-weight:900;position:relative;overflow:hidden;box-shadow:0 14px 30px #24115f3d,inset 0 1px #ffffff47}.pc-btn.ai-notify:after,.cs-btn.ai-notify-action:after,.dir-call-actions .dir-ai-notify-btn:after{content:"";z-index:-1;background:linear-gradient(90deg,#0000,#ffffff6b,#0000);width:55%;transition:left .45s;position:absolute;inset:-40% auto -40% -65%;transform:skew(-18deg)}.pc-btn.ai-notify:hover:not(:disabled),.cs-btn.ai-notify-action:hover:not(:disabled),.dir-call-actions .dir-ai-notify-btn:hover:not(:disabled){background:linear-gradient(135deg,#32127a 0%,#3b63d1 42%,#0d9488 100%);border-color:#5eead4e0;box-shadow:0 18px 38px #24115f4f,0 0 0 3px #5eead41f,inset 0 1px #ffffff57}.pc-btn.ai-notify:hover:not(:disabled):after,.cs-btn.ai-notify-action:hover:not(:disabled):after,.dir-call-actions .dir-ai-notify-btn:hover:not(:disabled):after{left:120%}.pc-btn.ai-notify:disabled,.cs-btn.ai-notify-action:disabled,.dir-call-actions .dir-ai-notify-btn:disabled{box-shadow:none;background:linear-gradient(135deg,#24115f 0%,#3157b7 46%,#0f766e 100%)}.dir-call-actions .dir-va-task-btn{color:#9a3412;background:linear-gradient(135deg,#fff7ed 0%,#fef3c7 54%,#ffe4e6 100%);border-color:#fb923ca8;font-weight:900;position:relative;overflow:hidden;box-shadow:0 12px 26px #ea580c29,inset 0 1px #ffffffe0}.dir-call-actions .dir-va-task-btn:hover:not(:disabled){color:#7c2d12;background:linear-gradient(135deg,#ffedd5 0%,#fde68a 52%,#fecdd3 100%);border-color:#f97316d1;box-shadow:0 16px 32px #ea580c38,0 0 0 3px #fb923c1f,inset 0 1px #ffffffeb}.dir-call-actions .dir-va-task-btn:disabled{opacity:.52;box-shadow:none}.pc-btn.hangup{color:#fff;background:#dc2626;border-color:#dc2626}.pc-active{color:#047857;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:12px;justify-content:space-between;align-items:center;gap:10px;padding:12px 14px;font-weight:600;display:flex}.pc-active.hold{color:#92400e;background:#fffbeb;border-color:#fde68a}.pc-active.muted:not(.hold){color:#334155;background:#f8fafc;border-color:#cbd5e1}.pc-active-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.pc-btn.ghost.active{color:#fff;background:#0f766e;border-color:#0f766e}.active-call-dock{z-index:3200;box-sizing:border-box;color:#0f172a;background:#fff;border:1px solid #99f6e4;border-left:5px solid #0d9488;border-radius:8px;width:min(360px,100vw - 36px);padding:14px;position:fixed;bottom:18px;right:18px;box-shadow:0 20px 48px #0f172a3d}.active-call-dock.hold{background:#fffbeb;border-color:#fde68a #fde68a #fde68a #f59e0b}.active-call-dock.muted:not(.hold){border-color:#cbd5e1 #cbd5e1 #cbd5e1 #64748b}.active-call-dock.audio-risk{background:linear-gradient(135deg,#fef2f2fa,#fffffffa),#fff;border-color:#fecaca #fecaca #fecaca #dc2626}.active-call-dock-top{align-items:center;gap:8px;min-width:0;display:flex}.active-call-live-dot{background:#10b981;border-radius:999px;flex:none;width:10px;height:10px;box-shadow:0 0 0 5px #10b98124}.active-call-dock.hold .active-call-live-dot{background:#f59e0b;box-shadow:0 0 0 5px #f59e0b2e}.active-call-kicker{color:#0f766e;letter-spacing:.08em;text-transform:uppercase;flex:auto;min-width:0;font-size:12px;font-weight:900}.active-call-dock.hold .active-call-kicker{color:#92400e}.active-call-dock-top strong{color:#0a192f;font-variant-numeric:tabular-nums;font-size:18px}.active-call-number{overflow-wrap:anywhere;margin-top:8px;font-size:20px;font-weight:900;line-height:1.2}.active-call-state{color:#64748b;margin-top:5px;font-size:13px;font-weight:700}.active-call-dock.audio-risk .active-call-state{color:#991b1b}.active-call-audio-alert{color:#7f1d1d;background:#fff7ed;border:1px solid #fecaca;border-radius:8px;flex-direction:column;gap:5px;margin-top:10px;padding:9px 10px;font-size:12px;line-height:1.35;display:flex}.active-call-audio-alert strong{color:#b91c1c;letter-spacing:.04em;text-transform:uppercase;font-size:12px}.active-call-audio-actions{grid-template-columns:1fr 1fr;gap:6px;margin-top:3px;display:grid}.active-call-audio-actions button{color:#991b1b;cursor:pointer;min-height:32px;font:inherit;background:#fff;border:1px solid #fca5a5;border-radius:7px;padding:6px 8px;font-size:12px;font-weight:900}.active-call-audio-actions button:hover{background:#fee2e2}.active-call-actions{grid-template-columns:1fr 1fr 1.15fr;gap:8px;margin-top:12px;display:grid}.active-call-btn{color:#0f172a;cursor:pointer;font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;min-height:42px;padding:10px 12px;font-size:14px;font-weight:900}.active-call-btn:hover{background:#eef2f7}.active-call-btn.active{color:#fff;background:#0f766e;border-color:#0f766e}.active-call-btn.hangup{color:#fff;background:#dc2626;border-color:#dc2626}.active-call-btn.hangup:hover{background:#b91c1c}.pc-overlay{z-index:1000;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0a192f80;justify-content:flex-end;align-items:flex-start;display:flex;position:fixed;inset:0}.pc-drawer{scrollbar-gutter:stable;box-sizing:border-box;background:#f0f4f8;border-left:1px solid #e2e8f0;width:380px;min-width:380px;max-width:100vw;height:100vh;padding:20px;animation:.25s ease-out pc-slide-in;position:relative;overflow-y:auto;box-shadow:-8px 0 24px #0000001f}@keyframes pc-slide-in{0%{transform:translate(100%)}to{transform:translate(0)}}.pc-close-btn{z-index:10;font:inherit;cursor:pointer;color:#64748b;background:#fff;border:1px solid #e2e8f0;border-radius:8px;justify-content:center;align-items:center;width:36px;height:36px;font-size:18px;line-height:1;display:flex;position:absolute;top:12px;right:12px}.pc-close-btn:hover{color:#dc2626;background:#fee2e2;border-color:#fecaca}.chart-assign{flex-direction:column;gap:10px;margin:4px 0 0;display:flex}.chart-assign-tabs{flex-wrap:wrap;gap:6px;display:flex}.chart-assign-tab{font:inherit;cursor:pointer;color:#475569;background:#fff;border:1px solid #cbd5e1;border-radius:8px;padding:7px 12px;font-size:13px}.chart-assign-tab:hover{background:#f0f4f8}.chart-assign-tab.active{color:#fff;background:#0d9488;border-color:#0d9488}.chart-assign-search input,.chart-assign input[type=text]{box-sizing:border-box;width:100%;font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:10px 12px}.chart-assign-results{flex-direction:column;gap:6px;margin:8px 0 0;display:flex}.chart-assign-result{text-align:left;cursor:pointer;font:inherit;background:#fff;border:1px solid #e2e8f0;border-radius:8px;align-items:center;gap:10px;padding:8px 10px;display:flex}.chart-assign-result:hover{background:#f8fafc}.chart-assign-result.chosen{border-color:#0d9488;box-shadow:inset 0 0 0 1px #0d9488}.chart-assign-avatar{color:#fff;background:#475569;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:12px;font-weight:700;display:flex}.chart-assign-result-info{flex-direction:column;min-width:0;display:flex}.chart-assign-result-name{color:#0a192f;font-size:14px;font-weight:600}.chart-assign-result-sub{color:#64748b;font-size:12px}.chart-assign-empty,.chart-assign-note{color:#94a3b8;padding:4px 0;font-size:13px}.chart-assign-chosen{color:#047857;margin:4px 0 0;font-size:13px}.chart-assign-chosen strong{color:#0a192f}.dir-detail-actions{border-top:1px solid #f1f5f9;margin:16px 0 0;padding-top:14px}.dir-remove-btn{font:inherit;cursor:pointer;color:#dc2626;background:#fff;border:1px solid #fecaca;border-radius:8px;padding:8px 14px;font-size:13px}.dir-remove-btn:hover{background:#fef2f2;border-color:#dc2626}.cal-toolbar{justify-content:space-between;align-items:center;gap:12px;margin:0 0 12px;display:flex}.cal-note{color:#64748b;font-size:13px;font-weight:600}.cal-embed-wrap{background:#fff;border:1px solid #e2e8f0;border-radius:12px;overflow:hidden}.cal-embed{border:0;width:100%;height:72vh;min-height:480px;display:block}.cal-setup{background:#fff;border:1px solid #e2e8f0;border-radius:12px;max-width:720px;padding:20px}.cal-setup-title{color:#0a192f;margin:0 0 12px;font-size:18px}.cal-steps{color:#475569;margin:0 0 14px;padding-left:20px;font-size:14px;line-height:1.7}.cal-steps code{background:#f1f5f9;border-radius:4px;padding:1px 5px;font-family:ui-monospace,Consolas,monospace;font-size:12px}.cal-url-input{box-sizing:border-box;width:100%;font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:10px 12px}.cal-setup-actions{gap:8px;margin:12px 0 0;display:flex}.cal-tip{color:#94a3b8;margin:12px 0 0;font-size:13px;line-height:1.5}.cs-bubble{font-size:15px;line-height:1.45}.cs-composer textarea,.task-create textarea,.task-create input,.email-body p{font-size:15px}.email-body p{line-height:1.55}.task-meta,.vm-meta,.cs-list-sub,.chart-meta,.au-email,.email-from,.task-history-item,.vm-history-item,.cs-history-item{font-size:13px}.cs-status,.task-status,.vm-status,.chart-status,.email-status,.au-status{font-size:12px}.chart-columns{grid-template-columns:minmax(320px,1.05fr) 1fr 1fr;align-items:start;gap:16px;display:grid}@media (width<=1100px){.chart-columns{grid-template-columns:1fr}}.chart-col{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px}.chart-col-head{color:#0a192f;margin:0 0 4px;font-size:17px}.chart-col-sub{color:#64748b;margin:0 0 14px;font-size:13px;line-height:1.5}.chart-files-label{color:#475569;margin:14px 0 6px;font-size:13px;font-weight:600}.chart-choose-btn{font:inherit;cursor:pointer;color:#0a192f;background:#fff;border:1px solid #cbd5e1;border-radius:8px;padding:8px 14px;font-size:13px}.chart-choose-btn:hover{background:#f0f4f8}.chart-dropzone{text-align:center;cursor:pointer;background:#f8fafc;border:2px dashed #cbd5e1;border-radius:10px;flex-direction:column;gap:4px;margin:10px 0 0;padding:22px 14px;display:flex}.chart-dropzone:hover{border-color:#0d9488}.chart-dropzone.drag{background:#ecfdf5;border-color:#0d9488}.chart-dropzone strong{color:#0a192f;font-size:14px}.chart-dropzone span{color:#94a3b8;font-size:12px}.chart-selected{flex-direction:column;gap:6px;margin:10px 0 0;display:flex}.chart-selected-item{color:#334155;background:#f1f5f9;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:7px 10px;font-size:13px;display:flex}.chart-selected-size{color:#94a3b8;font-size:12px}.chart-selected-x{cursor:pointer;color:#64748b;background:0 0;border:none;padding:0 4px;font-size:18px;line-height:1}.chart-selected-x:hover{color:#dc2626}.chart-note-input{box-sizing:border-box;width:100%;font:inherit;resize:vertical;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;margin:12px 0 0;padding:10px 12px;font-size:14px}.chart-upload-btn{width:100%;margin:12px 0 0}.chart-upload-btn:disabled{opacity:.5;cursor:not-allowed}.chart-col .chart-card{margin:0 0 12px;padding:14px}.chart-col .chart-card:last-child{margin-bottom:0}.task-ref.muted{color:#94a3b8;background:0 0;border:1px dashed #cbd5e1}.chart-note-line{color:#475569;margin:8px 0 0;font-size:13px;font-style:italic}.chart-download-btn{font:inherit;cursor:pointer;color:#0d9488;background:#fff;border:1px solid #99f6e4;border-radius:8px;margin:10px 0 0;padding:7px 12px;font-size:13px}.chart-download-btn:hover{background:#f0fdfa}.chart-download-btn:disabled{opacity:.5;cursor:not-allowed;color:#94a3b8;border-color:#e2e8f0}.chart-empty{text-align:center;color:#94a3b8;border:1px solid #f1f5f9;border-radius:10px;flex-direction:column;align-items:center;gap:6px;padding:24px 12px;display:flex}.chart-empty-icon{color:#7c3aed;background:#ede9fe;border-radius:10px;justify-content:center;align-items:center;width:34px;height:34px;font-weight:700;display:flex}.chart-empty strong{color:#475569}.chart-empty span{font-size:13px}.dash-hero{flex-direction:column;gap:2px;padding:16px 20px;display:flex}.dash-eyebrow{letter-spacing:.1em;color:#0d9488;font-size:11px;font-weight:700}.metric-pill.phone-glance{align-items:center;gap:8px;display:flex}.phone-ready .phone-glance-dot{background:#10b981}.phone-ringing .phone-glance-dot{background:#f59e0b;animation:1s infinite pc-blink}.phone-in_call .phone-glance-dot{background:#10b981}.phone-ringing{border-color:#fcd34d}.phone-in_call{border-color:#a7f3d0}.metric-pill.phone-glance .metric-label{color:#475569;font-size:13px;font-weight:600}.dash-hero h1{margin:0 0 2px;font-size:22px}.dash-hero p{font-size:14px}.dashboard .metric-strip{gap:10px}.dashboard .metric-pill{border-radius:12px;flex:none;min-width:108px;padding:12px 16px}.dashboard .metric-value{font-size:22px}.dashboard .metric-label{font-size:12px}.dashboard .metric-pill.phone-glance{min-width:0;padding:11px 16px}.task-thread{border-top:1px solid #e2e8f0;flex-direction:column;gap:8px;margin:12px 0 0;padding-top:12px;display:flex}.task-thread-empty{color:#94a3b8;font-size:13px}.task-msg-row{flex-direction:column;max-width:80%;display:flex}.task-msg-row.va{align-self:flex-end;align-items:flex-end}.task-msg-row.mgr{align-self:flex-start;align-items:flex-start}.task-msg-meta{color:#94a3b8;margin:0 4px 2px;font-size:11px}.task-msg-bubble{border-radius:14px;padding:8px 12px;font-size:15px;line-height:1.45}.task-msg-row.va .task-msg-bubble{color:#fff;background:#0d9488;border-bottom-right-radius:4px}.task-msg-row.mgr .task-msg-bubble{color:#0a192f;background:#eff6ff;border:1px solid #dbeafe;border-bottom-left-radius:4px}.task-compose{align-items:flex-end;gap:8px;margin:10px 0 0;display:flex}.task-compose textarea{font:inherit;resize:vertical;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;flex:1;padding:8px 10px;font-size:15px}.pcon-badge{color:#fff;text-align:center;background:#dc2626;border-radius:999px;min-width:16px;height:16px;padding:0 5px;font-size:11px;font-weight:700;line-height:16px}.pcon-actions{align-items:center;gap:8px;padding:0 12px 12px;display:flex}.pcon-status-badge{white-space:nowrap;border:1px solid;border-radius:999px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.pcon-status-select{align-items:center;gap:6px;font-size:13px;display:flex}.pcon-status-select-label{color:#64748b;font-size:12px}.pcon-status-select select{font:inherit;color:#0a192f;cursor:pointer;background:#fff;border:1px solid #cbd5e1;border-radius:6px;padding:4px 8px;font-size:13px}.pcon-status-select select:disabled{opacity:.5;cursor:not-allowed}.pcon-resolved-note{color:#64748b;border-top:1px solid #e2e8f0;padding:12px 16px;font-size:13px;font-style:italic}.pcon-thread-context{text-overflow:ellipsis;white-space:nowrap;color:#64748b;min-width:0;font-size:12px;font-weight:650;display:block;overflow:hidden}.provider-contact .chat-list-item{background:#f8f5ff;border-color:#a78bfa6b;box-shadow:0 1px 2px #581c870a}.provider-contact .chat-list-item:hover{background:#f5f0ff;border-color:#8b5cf66b}.provider-contact .chat-list-item.active{border-color:#8b5cf6;box-shadow:inset 0 0 0 1px #8b5cf6,0 0 0 2px #8b5cf61a}.provider-contact .chat-list-item .chat-preview{color:#6d5f8f}.nav-button{justify-content:space-between;align-items:center;gap:8px;display:flex}.nav-label{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.nav-badge{text-align:center;color:#fff;background:#0d9488;border-radius:999px;flex-shrink:0;min-width:18px;height:18px;padding:0 6px;font-size:11px;font-weight:700;line-height:18px}.nav-badge.urgent{background:#dc2626}.cd-overlay{z-index:1000;background:#0a192f73;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.cd-modal{text-align:left;background:#fff;border-radius:14px;width:100%;max-width:420px;padding:22px;box-shadow:0 20px 60px #00000040}.cd-title{color:#b91c1c;margin:0 0 8px;font-size:18px;font-weight:700}.cd-message{color:#475569;margin:0 0 14px;font-size:14px;line-height:1.5}.cd-prompt{color:#64748b;margin:0 0 6px;font-size:13px}.cd-prompt strong{color:#b91c1c;font-family:ui-monospace,Consolas,monospace}.cd-input{box-sizing:border-box;width:100%;font:inherit;text-transform:uppercase;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:10px 12px}.cd-actions{justify-content:flex-end;gap:8px;margin:16px 0 0;display:flex}.cd-btn{font:inherit;cursor:pointer;border:1px solid #0000;border-radius:8px;padding:9px 16px;font-size:14px}.cd-btn.ghost{color:#0a192f;background:#fff;border-color:#cbd5e1}.cd-btn.ghost:hover{background:#f0f4f8}.cd-btn.danger{color:#fff;background:#dc2626}.cd-btn.danger:hover{background:#b91c1c}.cd-btn.danger:disabled{opacity:.45;cursor:not-allowed}.ai-notify-custom-message{resize:vertical;text-transform:none;min-height:92px;line-height:1.45}.ai-notify-voice-tools{flex-wrap:wrap;gap:8px;margin:8px 0 10px;display:flex}.ai-notify-voice-tools button{color:#4c1d95;cursor:pointer;font:inherit;background:linear-gradient(135deg,#f5f3ff,#ecfeff);border:1px solid #7c3aed40;border-radius:999px;padding:7px 10px;font-size:12px;font-weight:900}.ai-notify-voice-tools button:hover{background:linear-gradient(135deg,#ede9fe,#ccfbf1);border-color:#0d948873}.ai-notify-preview-actions{flex-wrap:wrap;align-items:center;gap:10px;margin:-4px 0 12px;display:flex}.ai-notify-preview-actions span{color:#64748b;font-size:12px;font-weight:800;line-height:1.35}.ai-notify-safety-note{color:#1e3a8a;background:#eff6ff;border:1px solid #bfdbfe;border-radius:10px;justify-content:space-between;align-items:flex-start;gap:12px;margin:8px 0 12px;padding:8px 10px;font-size:12px;font-weight:800;line-height:1.35;display:flex}.ai-notify-safety-note span{color:#475569;flex:none}.vm-card-foot{justify-content:space-between;align-items:center;gap:12px;display:flex}.vm-delete-link,.cs-delete-link{color:#dc2626;font:inherit;cursor:pointer;background:0 0;border:none;padding:0;font-size:13px}.vm-delete-link{padding-top:8px}.vm-delete-link:hover,.cs-delete-link:hover{text-decoration:underline}.cs-detail-delete{border-top:1px solid #f1f5f9;margin:14px 0 0;padding-top:12px}.cs-thread-delete{color:#fff;font:inherit;cursor:pointer;background:#dc2626;border:none;border-radius:8px;margin-left:auto;padding:7px 14px;font-size:13px;font-weight:600;box-shadow:0 1px 2px #dc262666}.cs-thread-delete:hover{background:#b91c1c}.cs-thread-delete:active{transform:translateY(1px)}.sidebar{background:linear-gradient(#13294d 0%,#0a182f 100%);border-right:1px solid #ffffff0f;width:264px}.main-content{margin-left:264px}.brand-block{flex-shrink:0;align-items:center;gap:12px;padding:20px 18px 14px}.logo-mark{color:#fff;background:linear-gradient(135deg,#14b8a6,#0d9488);border-radius:11px;width:38px;height:38px;font-size:17px;box-shadow:0 4px 12px #0d948866}.brand-text{font-size:inherit;white-space:normal;overflow:visible}.brand-title{color:#fff;letter-spacing:-.01em;font-size:18px;font-weight:800;line-height:1.1}.brand-sub{color:#ffffff73;margin-top:2px;font-size:12px}.sidebar-container{flex:auto;height:auto;min-height:0}.sidebar-nav{flex:auto;gap:8px;min-height:0;padding:10px 12px;overflow-y:auto}.sidebar-nav::-webkit-scrollbar{width:6px}.sidebar-nav::-webkit-scrollbar-thumb{background:#ffffff1f;border-radius:999px}.nav-button{color:#ffffffd1;background:#ffffff0a;border:1px solid #ffffff12;border-radius:12px;padding:14px 16px;font-size:16px;font-weight:600;transition:transform .15s,background .15s,box-shadow .15s,border-color .15s;box-shadow:inset 0 1px #ffffff0d,0 1px 2px #00000040}.nav-button.active{color:#fff;background:linear-gradient(135deg,#1f3e66 0%,#16314f 100%);border-color:#14b8a673;font-weight:700;box-shadow:inset 3px 0 #14b8a6,inset 0 1px #ffffff1a,0 6px 18px #00000073}.nav-button.active:hover{transform:none}.nav-label{font-size:inherit}.nav-badge,.nav-badge.urgent{background:#ef4444;min-width:20px;height:20px;font-size:12px;line-height:20px;box-shadow:0 1px 3px #ef444480}.sidebar-footer{background:#00000040;border:1px solid #ffffff0f;border-radius:14px;flex-shrink:0;margin:10px 12px;padding:16px}.user-eyebrow{letter-spacing:.12em;color:#2dd4bf;margin-bottom:4px;font-size:11px;font-weight:800}.user-name{font-size:15px;font-weight:700}.user-email{color:#ffffff73;font-size:12px}.role-selector{gap:6px;margin-top:12px}.role-btn{background:#ffffff08;border:1px solid #ffffff24;border-radius:9px;padding:8px 4px;font-size:12px;font-weight:600;transition:all .15s}.role-btn:hover{background:#ffffff1a}.role-btn.active{color:#fff;background:linear-gradient(135deg,#14b8a6,#0d9488);border-color:#0000;box-shadow:0 3px 10px #0d948866}.sidebar{background:radial-gradient(circle at 28px 18px,#2dd4bf29,#0000 28%),radial-gradient(circle at 100% 18%,#8b5cf61f,#0000 30%),linear-gradient(#102849 0%,#07172c 58%,#061325 100%);border-right:1px solid #7dd3fc29;box-shadow:inset -1px 0 #ffffff0a,16px 0 34px #07132529}.brand-block{padding:20px 18px 12px}.logo-mark{background:linear-gradient(145deg,#23c7bb 0%,#0f9f93 58%,#0e7490 100%);border-radius:14px;box-shadow:0 12px 28px #14b8a642,inset 0 1px #ffffff57}.brand-title,.brand-sub,.nav-label,.nav-button,.user-eyebrow,.monitor-mirror-control label{letter-spacing:0}.brand-title{font-size:18px;font-weight:900}.brand-sub{color:#e2e8f094;font-weight:700}.sidebar-nav{gap:9px;padding:10px 12px 12px}.nav-button{color:#e2e8f0db;background:linear-gradient(#ffffff0e,#ffffff06),#0f2340c7;border:1px solid #94a3b829;border-radius:13px;min-height:42px;padding:11px 13px 11px 17px;position:relative;transform:translate(0);box-shadow:0 1px #ffffff0a,0 10px 22px #02081729,inset 0 1px #ffffff0f}.nav-button:before{content:"";width:3px;box-shadow:none;background:0 0;border-radius:999px;transition:background .16s,box-shadow .16s,top .16s,bottom .16s;position:absolute;top:10px;bottom:10px;left:7px}.nav-button:hover{color:#fff;background:linear-gradient(#ffffff17,#ffffff09),#152f54e6;border-color:#5eead440;transform:translate(2px);box-shadow:0 16px 30px #0208173d,inset 0 1px #ffffff1a}.nav-button.active,.nav-button[aria-current=page]{color:#fff;background:linear-gradient(135deg,#14b8a652,#2563eb33),linear-gradient(#ffffff1a,#ffffff09);border-color:#2dd4bfb3;font-weight:900;transform:translate(3px);box-shadow:0 0 0 1px #2dd4bf1f,0 18px 36px #0891b23d,inset 0 1px #ffffff29,inset 0 -18px 34px #065f461f}.nav-button.active:before,.nav-button[aria-current=page]:before{background:#2dd4bf;top:7px;bottom:7px;box-shadow:0 0 14px #2dd4bfbf}.nav-button.active:hover,.nav-button[aria-current=page]:hover{transform:translate(3px)}.nav-label{font-size:15px;line-height:1.05;font-weight:inherit}.nav-badge,.nav-badge.urgent{color:#fff;background:linear-gradient(#ff5b5b,#ef4444);border:1px solid #ffffff3d;border-radius:999px;justify-content:center;align-items:center;min-width:28px;height:23px;padding:0 8px;font-size:12px;font-weight:900;line-height:1;display:inline-flex;box-shadow:0 10px 18px #ef444457,inset 0 1px #ffffff3d}.nav-badge-group{flex-shrink:0;justify-content:flex-end;align-items:center;gap:5px;margin-left:auto;display:inline-flex}.nav-badge.followup{color:#422006;background:linear-gradient(#fde68a,#f59e0b);border-color:#ffffff57;box-shadow:0 10px 18px #f59e0b4d,inset 0 1px #ffffff6b}.sidebar-footer{background:linear-gradient(#0f172af0,#030c1beb),#020617f0;border:1px solid #7dd3fc21;border-radius:16px;margin:12px;padding:16px;box-shadow:0 16px 34px #02081733,inset 0 1px #ffffff0f}.user-eyebrow{color:#5eead4;text-transform:uppercase;font-weight:900}.user-name{color:#fff;font-size:15px;font-weight:900;line-height:1.15}.user-email{color:#cbd5e19e;font-size:12px;font-weight:700}.logout-btn{background:linear-gradient(#ffffff14,#ffffff09);border-color:#e2e8f038;border-radius:11px;min-height:38px;box-shadow:inset 0 1px #ffffff0f}.logout-btn:hover{background:linear-gradient(#2dd4bf29,#2dd4bf12);border-color:#5eead45c}.monitor-mirror-control label{color:#5eead4;font-weight:900}.task-card-foot{justify-content:space-between;align-items:center;gap:12px;display:flex}.task-delete-link{color:#dc2626;font:inherit;cursor:pointer;background:0 0;border:none;padding:8px 0 0;font-size:13px}.task-delete-link:hover{text-decoration:underline}.hero-card,.dash-card{border:1px solid #102a431a;box-shadow:0 1px 2px #102a430a}.dash-card{transition:border-color .15s,box-shadow .15s}.dash-card:hover{border-color:#102a4329;box-shadow:0 2px 6px #102a430f}.dash-card h2{font-size:17px;font-weight:700}.metric-pill{transition:transform .15s,box-shadow .15s}.dashboard .metric-pill:hover{transform:translateY(-2px);box-shadow:0 8px 20px #102a4324}.quick-actions{gap:12px}.attention-list li{background:#fff;border:1px solid #102a430f;box-shadow:0 1px 3px #102a430d}@keyframes qa-pulse-teal{0%{box-shadow:0 0 #0d94888c}70%{box-shadow:0 0 0 8px #0d948800}to{box-shadow:0 0 #0d948800}}@keyframes qa-pulse-red{0%{box-shadow:0 0 #dc262699}70%{box-shadow:0 0 0 9px #dc262600}to{box-shadow:0 0 #dc262600}}.pcon-delete-btn{color:#fff;font:inherit;cursor:pointer;background:#dc2626;border:none;border-radius:8px;margin-left:auto;padding:7px 14px;font-size:13px;font-weight:600;box-shadow:0 1px 2px #dc262666}.pcon-delete-btn:hover{background:#b91c1c}.pcon-delete-btn:active{transform:translateY(1px)}.attention-row{cursor:pointer;justify-content:space-between;align-items:center;gap:10px;transition:background .15s;display:flex}.attention-row:hover{background:#eef2f7}.attention-row.urgent{background:#fef2f2;border-left-color:#dc2626}.attention-count{text-align:center;color:#fff;background:#0d9488;border-radius:999px;flex-shrink:0;min-width:22px;height:22px;padding:0 7px;font-size:12px;font-weight:700;line-height:22px}.attention-row.urgent .attention-count{background:#dc2626}.attention-clear{color:#64748b;border-left-color:#0000;font-style:italic}.logs-shift-btn{font:inherit;cursor:pointer;color:#fff;background:#0d9488;border:none;border-radius:8px;padding:7px 14px;font-size:13px;font-weight:600;box-shadow:0 1px 2px #0d948866}.logs-shift-btn:hover{background:#0f766e}.logs-shift-btn:active{transform:translateY(1px)}.logs-shift-btn:disabled{opacity:.5;cursor:not-allowed;box-shadow:none}@media (width<=980px){.logs-row{grid-template-columns:1fr;gap:4px}.logs-row span{overflow-wrap:anywhere}}.sessions-page{max-width:1100px;padding:32px 40px}.sessions-page .page-header h1{color:#0a192f;margin:0 0 4px;font-size:28px;font-weight:700}.sessions-page .page-subtitle{color:#64748b;margin:0 0 28px;font-size:15px}.sessions-grid{grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:24px;display:grid}.session-card{background:#fff;border:1px solid #e2e8f0;border-radius:16px;flex-direction:column;padding:28px;display:flex;box-shadow:0 1px 3px #0f172a0a,0 8px 24px #0f172a0a}.session-card-icon{color:#fff;border-radius:14px;justify-content:center;align-items:center;width:56px;height:56px;margin-bottom:18px;display:flex}.session-card-icon.video{background:linear-gradient(135deg,#0d9488,#14b8a6)}.session-card-icon.phone{background:linear-gradient(135deg,#2563eb,#3b82f6)}.session-card-icon.appointment{background:linear-gradient(135deg,#5856d6,#7c3aed)}.session-card-icon.copilot{background:linear-gradient(135deg,#7c3aed,#c026d3)}.session-card-icon.notes{color:#92400e;background:linear-gradient(135deg,#fff7ed,#fde68a);border:1px solid #b453091f}.session-card h2{color:#0a192f;margin:0 0 8px;font-size:19px;font-weight:650}.session-card-desc{color:#475569;margin:0 0 16px;font-size:14px;line-height:1.55}.session-start-btn{color:#fff;cursor:pointer;background:linear-gradient(135deg,#0d9488,#14b8a6);border:none;border-radius:10px;margin-top:auto;padding:13px 20px;font-size:15px;font-weight:600;transition:transform .12s,box-shadow .12s,opacity .12s;box-shadow:0 4px 12px #0d948840}.session-start-btn:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 6px 16px #0d948852}.session-start-btn:disabled{opacity:.6;cursor:default}.session-start-btn.secondary{background:linear-gradient(135deg,#5856d6,#7c3aed);box-shadow:0 4px 12px #5856d638}.session-start-btn.secondary:hover:not(:disabled){box-shadow:0 6px 16px #5856d64d}.session-start-btn.purple{background:linear-gradient(135deg,#7c3aed,#c026d3);box-shadow:0 4px 12px #7c3aed38}.session-start-btn.purple:hover:not(:disabled){box-shadow:0 6px 16px #7c3aed4d}.session-start-btn.amber{color:#6b4e16;background:#fffaf0;border:1px solid #b4530924;box-shadow:0 2px 8px #b4530914}.session-start-btn.amber:hover:not(:disabled){box-shadow:0 4px 12px #b453091f}.session-error{color:#b91c1c;background:#fef2f2;border:1px solid #fecaca;border-radius:10px;margin-top:16px;padding:12px 14px;font-size:13.5px;line-height:1.5}.meeting-result{border-top:1px solid #e2e8f0;margin-top:20px;padding-top:18px}.meeting-row{justify-content:space-between;align-items:center;padding:6px 0;display:flex}.meeting-label{color:#64748b;font-size:13px}.meeting-value{color:#0a192f;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:14px;font-weight:600}.meeting-actions{gap:10px;margin-top:14px;display:flex}.meeting-join-btn,.meeting-copy-btn{text-align:center;cursor:pointer;border-radius:9px;flex:1;padding:11px 14px;font-size:14px;font-weight:600;text-decoration:none;transition:background .12s}.meeting-join-btn{color:#fff;background:#0a192f;border:none}.meeting-join-btn:hover{background:#15315a}.meeting-copy-btn{color:#0a192f;background:#f1f5f9;border:1px solid #e2e8f0}.meeting-copy-btn:hover{background:#e2e8f0}.meeting-hint{color:#64748b;margin:14px 0 0;font-size:12.5px;line-height:1.5}.metric-pill.action-tile{cursor:pointer;color:#fff;border:1.5px solid #d4af3773;border-radius:16px;flex-direction:column;justify-content:center;align-items:center;gap:9px;min-width:116px;padding:16px 20px;transition:transform .16s,box-shadow .16s,border-color .16s;display:flex;position:relative;box-shadow:0 10px 28px #0a231847,inset 0 1px #ffffff0f}.metric-pill.action-tile:before{content:"";pointer-events:none;border:1px solid #d4af3740;border-radius:11px;position:absolute;inset:5px}.metric-pill.action-tile:hover:not(:disabled){border-color:#d4af37cc;transform:translateY(-2px);box-shadow:0 16px 36px #0a231866,inset 0 1px #ffffff14}.metric-pill.action-tile:disabled{opacity:.7;cursor:default}.action-tile-icon{background:#ffffff1f;border-radius:11px;justify-content:center;align-items:center;width:38px;height:38px;display:flex;box-shadow:inset 0 1px 1px #ffffff2e}.action-tile-icon svg{width:22px;height:22px}.action-tile-label{letter-spacing:.3px;font-size:12.5px;font-weight:700}.action-tile.video-tile{background:linear-gradient(135deg,#0b5d54 0%,#0d7d6f 100%)}.action-tile.phone-tile{background:linear-gradient(135deg,#16335f 0%,#1e478a 100%)}.action-tile.appt-tile{background:linear-gradient(135deg,#3a3970 0%,#4b49a0 100%)}.scribe-hero{text-align:left;cursor:pointer;background:radial-gradient(120% 140% at 0 0,#c9a2271a,#0000 55%),linear-gradient(135deg,#0c2a1c 0%,#0f3525 55%,#0a2318 100%);border:2.5px solid #d4af37;border-radius:18px;align-items:center;gap:22px;width:100%;margin:0 0 20px;padding:26px 30px;transition:transform .16s,box-shadow .16s;display:flex;position:relative;box-shadow:0 14px 40px #0a231859,0 0 0 1px #d4af3726}.scribe-hero:before{content:"";pointer-events:none;border:1px solid #d4af378c;border-radius:12px;position:absolute;inset:7px}.scribe-hero:hover{transform:translateY(-2px);box-shadow:0 20px 52px #0a231873,0 0 0 1px #d4af374d}.scribe-hero-mark{background:linear-gradient(150deg,#f3d27a 0%,#d4a429 50%,#b8860b 100%);border-radius:16px;flex:none;justify-content:center;align-items:center;width:60px;height:60px;display:flex;box-shadow:0 8px 20px #b8860b66,inset 0 1px 2px #ffffff80}.scribe-hero-mark svg{width:30px;height:30px}.scribe-hero-text{flex-direction:column;gap:3px;min-width:0;display:flex}.scribe-hero-eyebrow{color:#e7c65a;letter-spacing:.18em;font-size:10.5px;font-weight:700}.scribe-hero-title{color:#fff;font-family:Georgia,Times New Roman,serif;font-size:26px;font-weight:600;line-height:1.1}.scribe-hero-title em{color:#e7c65a;font-style:italic}.scribe-hero-tag{color:#d8e6dd;margin-top:2px;font-family:Georgia,Times New Roman,serif;font-size:15px}.scribe-hero-tag em{color:#e7c65a;font-style:italic}.scribe-hero-cta{color:#0c2a1c;white-space:nowrap;background:linear-gradient(150deg,#f3d27a,#d4a429);border-radius:11px;flex:none;align-self:center;margin-left:auto;padding:11px 18px;font-size:14px;font-weight:800;box-shadow:0 6px 16px #b8860b59}@media (width<=720px){.scribe-hero{flex-wrap:wrap;gap:14px}.scribe-hero-cta{text-align:center;width:100%;margin-left:0}}.action-tile.video-tile:not(:disabled){animation:2.8s ease-in-out infinite tilePulse}@keyframes tilePulse{0%,to{box-shadow:0 10px 28px #0a231847,inset 0 1px #ffffff0f}50%{box-shadow:0 10px 30px #0a231861,0 0 14px #d4af3759,inset 0 1px #ffffff14}}.dash-video-error{color:#b91c1c;background:#fef2f2;border:1px solid #fecaca;border-radius:10px;max-width:360px;margin:10px 0 0;padding:10px 14px;font-size:13px}@keyframes dictationPulse{0%,to{box-shadow:0 0 #dc262673}50%{box-shadow:0 0 0 6px #dc262600}}.task-card.task-card-reply-alert{border-left:4px solid #d4a429;box-shadow:0 0 0 1px #d4a42940,0 6px 18px #0f172a0f}.task-reply-alert-ribbon{background:linear-gradient(135deg,#fff7e6,#fdf0d0);border:1px solid #f0d79a;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;margin:10px 0 4px;padding:9px 12px;display:flex}.task-reply-alert-text{color:#8a5a00;font-size:13px;font-weight:600;line-height:1.3}.task-mark-seen{color:#fff;cursor:pointer;background:#0d9488;border:none;border-radius:8px;flex:none;align-items:center;gap:6px;padding:7px 12px;font-size:12.5px;font-weight:600;transition:background .14s;display:inline-flex}.task-mark-seen:hover{background:#0b7d72}.task-mark-seen svg{display:block}.dictation-btn{color:#475569;cursor:pointer;background:#f8fafc;border:1px solid #cbd5e1;border-radius:10px;flex:none;justify-content:center;align-items:center;width:38px;height:38px;transition:background .14s,color .14s,border-color .14s,box-shadow .14s;display:inline-flex}.dictation-btn:hover{color:#0f172a;background:#eef2f7;border-color:#94a3b8}.dictation-btn.listening{color:#fff;background:#dc2626;border-color:#dc2626;animation:1.4s ease-in-out infinite dictationPulse}.task-compose-actions{align-items:center;gap:8px;display:flex}.dictation-btn-md{width:38px;height:38px}.dictation-btn-sm{border-radius:8px;width:30px;height:30px}.field-with-mic{align-items:flex-start;gap:8px;display:flex;position:relative}.field-with-mic>input,.field-with-mic>textarea{flex:auto;min-width:0}.field-with-mic>input+.dictation-btn-sm{align-self:center}.frontdesk-hero{text-align:left;background:#f5faf7;border:1.5px solid #cfe3da;border-radius:14px;gap:8px;width:min(100%,860px);margin:0 0 10px;padding:10px 12px;transition:transform .16s,box-shadow .16s;display:grid;position:relative;box-shadow:0 2px 8px #1f3a360f}.frontdesk-hero-main{justify-content:space-between;align-items:center;gap:12px;min-width:0;display:flex}.frontdesk-hero-text{flex-direction:column;gap:4px;min-width:0;display:flex}.frontdesk-hero-title{color:#1f3a36;font-size:18px;font-weight:600;line-height:1.1}.frontdesk-hero-date{color:#6b8580;font-size:12px}.frontdesk-hero-stats{background:#ffffff9e;border:1px solid #cfe3dae6;border-radius:14px;flex-wrap:wrap;flex:none;justify-content:flex-end;align-self:center;gap:6px;padding:4px;display:flex}.frontdesk-stat{appearance:none;font:inherit;cursor:pointer;background:#ffffffb8;border:1px solid #cfe3dac7;border-radius:10px;flex-direction:column;align-items:center;gap:1px;min-width:60px;padding:5px 7px;transition:border-color .16s,background .16s,box-shadow .16s,transform .16s;display:flex;box-shadow:0 1px 2px #1f3a360a}.frontdesk-stat:hover,.frontdesk-stat:focus-visible{background:#0d948814;border-color:#0d948842;outline:none;transform:translateY(-1px);box-shadow:inset 0 0 0 1px #0d948814,0 2px 6px #1f3a3612}.frontdesk-stat-value{color:#4a8577;font-size:17px;font-weight:600;line-height:1}.frontdesk-stat-label{color:#6b8580;text-transform:uppercase;letter-spacing:.08em;font-size:8.8px;font-weight:600}.frontdesk-task-status{border-top:1px solid #cfe3dabf;grid-template-columns:150px minmax(0,1fr);align-items:stretch;gap:8px;padding-top:8px;display:grid}.frontdesk-task-title,.frontdesk-task-status-card{appearance:none;font:inherit;cursor:pointer;text-align:left;border-radius:10px;transition:border-color .16s,background .16s,transform .16s}.frontdesk-task-title{color:#0f766e;background:#ffffffc2;border:1px solid #0d94882e;align-content:center;gap:2px;padding:7px 9px;display:grid}.frontdesk-task-title span{color:#64748b;letter-spacing:.08em;text-transform:uppercase;font-size:10px;font-weight:900}.frontdesk-task-title strong{font-size:13px;line-height:1.1}.frontdesk-task-status-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:6px;min-width:0;display:grid}.frontdesk-task-status-card{color:#0f172a;background:#f8fafceb;border:1px solid #102a431a;justify-content:space-between;align-items:center;gap:8px;min-height:34px;padding:6px 8px;display:flex}.frontdesk-task-title:hover,.frontdesk-task-title:focus-visible,.frontdesk-task-status-card:hover,.frontdesk-task-status-card:focus-visible{background:#fff;border-color:#0d948852;outline:none;transform:translateY(-1px)}.frontdesk-task-status-card span{color:#64748b;font-size:10px;font-weight:900}.frontdesk-task-status-card strong{color:#0f172a;font-size:18px;line-height:1}.frontdesk-task-status-card.status-in_progress{background:#fffbeb;border-color:#b4530933}.frontdesk-task-status-card.status-ready_for_review{background:#f5f3ff;border-color:#7c3aed2e}.frontdesk-task-status-card.status-done{background:#f0fdf4;border-color:#15803d2e}@media (width<=720px){.frontdesk-hero-main{flex-wrap:wrap;gap:10px}.frontdesk-hero-stats{justify-content:space-around;width:100%}.frontdesk-task-status{grid-template-columns:1fr}.frontdesk-task-status-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}.bp-ready-strip{box-sizing:border-box;color:#166534;background:#ecfdf5;border-bottom:1px solid #86efac;align-items:center;gap:9px;width:100%;padding:8px 16px;font-size:13px;font-weight:700;line-height:1.35;display:flex}.bp-ready-dot{background:#22c55e;border-radius:999px;flex-shrink:0;width:9px;height:9px;animation:1.6s ease-out infinite bp-ready-pulse;box-shadow:0 0 #22c55e8c}.bp-ready-text{min-width:0}.ai-coverage-global-strip{box-sizing:border-box;border-bottom:1px solid;align-items:center;gap:10px;width:100%;padding:9px 16px;font-size:13px;line-height:1.3;display:flex}.ai-coverage-global-strip.active{color:#4c1d95;background:linear-gradient(135deg,#f5f3ff 0%,#ede9fe 48%,#faf5ff 100%);border-color:#c4b5fd}.ai-coverage-global-strip.stopped{color:#92400e;background:linear-gradient(135deg,#fff7ed 0%,#fffbeb 100%);border-color:#fbbf24}.ai-coverage-global-dot{background:#8b5cf6;border-radius:999px;flex:none;width:10px;height:10px;animation:1.45s ease-out infinite ai-coverage-pulse;box-shadow:0 0 #8b5cf68c}.ai-coverage-global-strip.stopped .ai-coverage-global-dot{box-shadow:none;background:#f59e0b;animation:none}.ai-coverage-global-copy{flex-wrap:wrap;align-items:baseline;gap:8px;min-width:0;display:flex}.ai-coverage-global-copy strong{font-weight:900}.ai-coverage-global-copy span,.ai-coverage-global-copy small{font-weight:700}.ai-coverage-global-copy small{opacity:.82}.ai-coverage-global-timer{color:#5b21b6;opacity:1;background:#ffffffb8;border:1px solid #7c3aed47;border-radius:999px;align-items:center;padding:2px 8px;font-weight:900;display:inline-flex}.ai-coverage-global-timer.due{color:#be123c;background:#fff1f2;border-color:#dc262657}.ai-coverage-global-btn{color:inherit;cursor:pointer;font:inherit;white-space:nowrap;background:#ffffffb3;border:1px solid;border-radius:999px;margin-left:auto;padding:6px 12px;font-size:12px;font-weight:900}.ai-coverage-global-btn:hover{background:#fff}@keyframes ai-coverage-pulse{0%{box-shadow:0 0 #8b5cf68c}70%{box-shadow:0 0 0 8px #8b5cf600}to{box-shadow:0 0 #8b5cf600}}@keyframes bp-ready-pulse{0%{box-shadow:0 0 #22c55e8c}70%{box-shadow:0 0 0 8px #22c55e00}to{box-shadow:0 0 #22c55e00}}.bp-banner{box-sizing:border-box;align-items:center;gap:14px;width:100%;padding:16px 24px;font-size:15px;line-height:1.4;display:flex}.bp-banner-icon{flex-shrink:0;font-size:22px;line-height:1}.bp-banner-body{flex-direction:column;flex:auto;gap:2px;min-width:0;display:flex}.bp-banner-title{font-size:15px;font-weight:700;line-height:1.3}.bp-banner-desc{font-size:14px;line-height:1.4}.bp-banner-actions{flex-shrink:0;align-items:center;gap:10px;display:flex}.bp-banner-btn{font:inherit;cursor:pointer;color:#92400e;white-space:nowrap;background:#fff;border:none;border-radius:10px;flex-shrink:0;padding:12px 24px;font-size:14px;font-weight:700;transition:background .15s;box-shadow:0 1px 3px #0000001a}.bp-banner-reset{color:#7f1d1d;background:#ffffffc7;border:1px solid #b91c1c38}.bp-banner-btn:hover{background:#fef3c7}.bp-banner-btn:active{transform:translateY(1px)}.bp-banner-btn:disabled{opacity:.5;cursor:not-allowed}.bp-banner{color:#92400e;background:linear-gradient(135deg,#fffbeb 0%,#fef3c7 100%);border-bottom:2px solid #f59e0b}.bp-banner-error{color:#991b1b;background:linear-gradient(135deg,#fef2f2 0%,#fee2e2 100%);border-bottom-color:#ef4444}.bp-banner-error-text{color:#b91c1c;margin-top:2px;font-size:13px;font-style:italic}.bp-banner-registering{color:#92400e;background:linear-gradient(135deg,#fffbeb 0%,#fef3c7 100%);border-bottom:2px solid #f59e0b}.bp-banner-registering .bp-banner-text{flex:auto;font-weight:600}.bp-banner-cancel{color:#b45309}.incoming-call-layer{z-index:3000;pointer-events:none;box-sizing:border-box;justify-content:center;padding:0 24px;display:flex;position:fixed;top:18px;left:240px;right:0}.incoming-call-alert{pointer-events:auto;color:#0f172a;background:#fff;border:1px solid #bbf7d0;border-top:4px solid #22c55e;border-radius:8px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;width:min(520px,100%);padding:16px 18px;display:grid;box-shadow:0 18px 45px #0f172a38}.incoming-call-signal{flex-shrink:0;place-items:center;width:42px;height:42px;display:grid;position:relative}.incoming-call-ring,.incoming-call-core{border-radius:999px;position:absolute}.incoming-call-ring{border:2px solid #22c55e;width:38px;height:38px;animation:1.1s ease-out infinite incoming-call-ring-pulse}.incoming-call-core{background:#22c55e;width:16px;height:16px;box-shadow:0 0 0 5px #dcfce7}.incoming-call-copy{flex-direction:column;gap:2px;min-width:0;display:flex}.incoming-call-label{color:#15803d;text-transform:uppercase;letter-spacing:.08em;font-size:12px;font-weight:800}.incoming-call-caller{color:#0a192f;overflow-wrap:anywhere;font-size:20px;font-weight:800;line-height:1.2}.incoming-call-actions{align-items:center;gap:8px;display:flex}.incoming-call-btn{color:#fff;cursor:pointer;font:inherit;border:none;border-radius:8px;min-width:86px;padding:12px 16px;font-size:14px;font-weight:800;line-height:1;transition:transform .15s,box-shadow .15s,background .15s}.incoming-call-btn.accept{background:#16a34a;box-shadow:0 8px 16px #16a34a38}.incoming-call-btn.accept:hover{background:#15803d}.incoming-call-btn.decline{background:#dc2626;box-shadow:0 8px 16px #dc262633}.incoming-call-btn.decline:hover{background:#b91c1c}.incoming-call-btn:active{transform:translateY(1px)}@keyframes incoming-call-ring-pulse{0%{opacity:.95;transform:scale(.78)}to{opacity:0;transform:scale(1.35)}}@media (width<=720px){.active-call-dock{width:auto;bottom:12px;left:12px;right:12px}.active-call-actions{grid-template-columns:1fr}.incoming-call-layer{padding:0 12px;top:12px;left:0}.incoming-call-alert{grid-template-columns:auto minmax(0,1fr)}.incoming-call-actions{grid-column:1/-1;width:100%}.incoming-call-btn{flex:1}}@media (prefers-reduced-motion:reduce){.bp-ready-dot,.incoming-call-ring{animation:none}}.copilot-tile{background:linear-gradient(135deg,#7c3aed 0%,#c026d3 100%);border-color:#0000}.copilot-tile .action-tile-label,.copilot-tile .action-tile-icon{color:#fff}.copilot-tile .action-tile-icon svg{stroke:#fff}.auto-pilot-tile{background:radial-gradient(circle at 18% 14%,#f5d16b70,#0000 30%),linear-gradient(145deg,#061221 0%,#0b3544 50%,#0f766e 120%);border-color:#f5d16b8a;overflow:hidden}.auto-pilot-tile:after{content:"";pointer-events:none;background:linear-gradient(135deg,#ffffff2e,#0000 28%),linear-gradient(315deg,#5eead429,#0000 34%);border-radius:9px;position:absolute;inset:5px}.auto-pilot-tile.selected,.auto-pilot-tile.active{border-color:#fbbf24e6;box-shadow:0 0 0 3px #f5d16b29,0 16px 38px #071a2e6b}.auto-pilot-tile.active{animation:1.9s ease-in-out infinite autoPilotTilePulse}.auto-pilot-tile .action-tile-label,.auto-pilot-tile .action-tile-icon{z-index:2;color:#fff7d6;position:relative}.auto-pilot-tile .action-tile-icon svg{stroke:#fff7d6}.auto-pilot-tile-status{z-index:3;color:#fde68a;text-transform:uppercase;background:#0206176b;border:1px solid #f5d16b66;border-radius:999px;padding:2px 5px;font-size:8.5px;font-weight:900;line-height:1;position:absolute;top:7px;right:7px}.auto-pilot-tile-glint{z-index:1;pointer-events:none;background:linear-gradient(90deg,#0000,#ffffff47,#0000);width:42%;height:170%;transition:left .42s;position:absolute;top:-30%;left:-42%;transform:rotate(18deg)}.auto-pilot-tile:hover .auto-pilot-tile-glint{left:112%}@keyframes autoPilotTilePulse{0%,to{filter:saturate()}50%{filter:saturate(1.22)brightness(1.05)}}.copilot-mic{color:#6d28d9;background:#fff;border-color:#ede9fe;border-radius:12px;width:40px;height:40px}.field-with-mic{flex-direction:column;align-items:flex-end;gap:6px;display:flex}.field-with-mic>textarea{width:100%}@keyframes attention-pulse{0%,to{box-shadow:0 0 #dc262600}50%{box-shadow:0 0 0 4px #dc262629}}.attention-list li.attention-row{background:#fef2f2;border-left:3px solid #dc2626;animation:1.9s ease-in-out infinite attention-pulse}.attention-list li.attention-row:hover{background:#fee2e2}.attention-list li.attention-row.urgent{background:#fee2e2;border-left-color:#b91c1c;animation:1.1s ease-in-out infinite attention-pulse}.attention-row .attention-count{background:#dc2626}@media (prefers-reduced-motion:reduce){.attention-list li.attention-row,.attention-list li.attention-row.urgent{animation:none}}.vm-transcript{color:#1f2937;white-space:pre-wrap;word-break:break-word;background:#0d94880f;border-left:3px solid #0d9488;border-radius:6px;margin-top:8px;padding:8px 10px;font-size:.9rem;line-height:1.45}.vm-transcript-empty{color:#6b7280;background:0 0;border-left-color:#d1d5db;font-style:italic}.vm-recording{gap:6px;margin-top:8px;display:grid}.vm-recording-label{color:#475569;text-transform:uppercase;letter-spacing:.04em;font-size:.78rem;font-weight:700}.vm-recording audio{width:100%;min-width:0;height:34px}.bp-ready-disable{color:#166534;font:inherit;cursor:pointer;background:#ffffffb8;border:1px solid #16653438;border-radius:999px;margin-left:auto;padding:5px 10px;font-size:12px;font-weight:700}.bp-ready-disable:hover{background:#fff}.cal-toolbar-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.cal-error{color:#b91c1c;margin:10px 0 0;font-size:13px;font-weight:700}.logs-delete-btn{color:#fff;background:#dc2626;border-color:#dc2626}.logs-delete-btn:hover:not(:disabled){background:#b91c1c;border-color:#b91c1c}.logs-delete-btn:disabled{opacity:.5;cursor:not-allowed}.cal-open-link{align-items:center;text-decoration:none;display:inline-flex}.dictation-btn.dictation-error{color:#b91c1c;background:#fef2f2;border-color:#fca5a5}.dictation-btn.dictation-btn-disabled{opacity:.55;cursor:not-allowed}@media (prefers-reduced-motion:reduce){.pc-status-ringing .pc-dot,.phone-ringing .phone-glance-dot,.dictation-btn.listening{animation:none}}.dash-pinned-notes{background:#fffbeb;border:1px solid #b4530929;border-radius:14px;margin:12px 0 0;padding:14px;box-shadow:0 1px 2px #102a430a}.pinned-note-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px;display:grid}.pinned-note-card{text-align:left;color:#431407;cursor:pointer;background:linear-gradient(#fff8dc 0%,#fef3c7 100%);border:1px solid #b4530926;border-radius:12px;gap:7px;min-height:118px;padding:12px;display:grid;box-shadow:0 10px 18px #b4530914}.pinned-note-card strong{font-size:14px;line-height:1.2}.pinned-note-card span:last-child{color:#78350f;-webkit-line-clamp:3;-webkit-box-orient:vertical;font-size:13px;line-height:1.35;display:-webkit-box;overflow:hidden}.pinned-note-kicker{color:#b45309;letter-spacing:.04em;text-transform:uppercase;font-size:11px;font-weight:800}.notes-panel{z-index:1001;background:#fffbeb;border:1px solid #b4530938;border-radius:18px;flex-direction:column;width:min(560px,100vw - 36px);height:min(620px,100vh - 36px);display:flex;position:fixed;overflow:hidden;box-shadow:0 24px 70px #78350f38}.notes-panel-header{color:#fff7ed;cursor:grab;touch-action:none;background:linear-gradient(135deg,#78350f 0%,#b45309 56%,#f59e0b 100%);justify-content:space-between;align-items:center;gap:12px;min-height:64px;padding:12px 14px;display:flex}.notes-panel-header:active{cursor:grabbing}.notes-panel-title{align-items:center;gap:10px;min-width:0;display:flex}.notes-panel-title strong{font-size:15px;font-weight:800;line-height:1.2;display:block}.notes-panel-title small{color:#fde68a;font-size:11px;font-weight:700;display:block}.notes-badge{color:#78350f;background:linear-gradient(135deg,#fef3c7 0%,#f59e0b 100%);border-radius:12px;flex:none;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex;box-shadow:inset 0 0 0 1px #ffffff5c}.notes-badge svg{width:19px;height:19px}.notes-header-actions{gap:8px;display:flex}.notes-icon-btn{color:#fff;cursor:pointer;background:#ffffff1f;border:1px solid #fff3;border-radius:10px;justify-content:center;align-items:center;width:32px;height:32px;display:inline-flex}.notes-icon-btn:hover{background:#fff3}.notes-icon-btn svg{width:17px;height:17px}.notes-panel-body{background:#fffbeb;flex:1;grid-template-columns:164px minmax(0,1fr);min-height:0;display:grid}.notes-list{background:#fff7ed;border-right:1px solid #b453091f;flex-direction:column;gap:8px;min-height:0;padding:10px;display:flex;overflow:auto}.notes-list-item,.notes-empty{color:#78350f;text-align:left;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:12px;align-items:center;gap:8px;width:100%;padding:9px;display:flex}.notes-list-item:hover,.notes-list-item.active,.notes-empty:hover{background:#fff;border-color:#b4530929}.notes-empty{flex-direction:column;justify-content:center;min-height:120px;font-weight:800}.notes-empty-plus{color:#78350f;background:#fbbf24;border-radius:999px;justify-content:center;align-items:center;width:28px;height:28px;font-weight:900;display:inline-flex}.notes-editor{flex-direction:column;gap:12px;min-width:0;min-height:0;padding:14px;display:flex;overflow:auto}.notes-editor-empty{text-align:center;color:#78350f;align-content:center;place-items:center;gap:9px;min-height:100%;display:grid}.notes-editor-empty h3{margin:0;font-size:18px}.notes-editor-empty p{color:#92400e;max-width:260px;margin:0;line-height:1.35}.notes-editor-top{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;display:grid}.notes-title-input{color:#431407;min-width:0;font:inherit;background:0 0;border:none;border-bottom:1px solid #b453092e;outline:none;padding:8px 0;font-size:18px;font-weight:800}.notes-pin-btn{color:#92400e;height:36px;font:inherit;cursor:pointer;background:#fff;border:1px solid #b4530933;border-radius:10px;align-items:center;gap:6px;padding:0 10px;font-size:12px;font-weight:800;display:inline-flex}.notes-pin-btn svg{width:15px;height:15px}.notes-stickers{flex-wrap:wrap;gap:7px;display:flex}.note-sticker{color:#78350f;font:inherit;cursor:pointer;background:#fff;border:1px solid #b4530924;border-radius:999px;align-items:center;gap:6px;padding:6px 9px;font-size:11px;font-weight:800;display:inline-flex}.note-sticker.active{background:#fef3c7;border-color:#b4530959}.notes-body-input{resize:vertical;box-sizing:border-box;color:#431407;width:100%;min-height:170px;font:inherit;background:#fff;border:1px solid #b453092e;border-radius:14px;outline:none;padding:12px 54px 12px 12px;font-size:14px;line-height:1.45}.notes-dictation{color:#b45309;background:#fffbeb;border-color:#b453092e;border-radius:11px;width:36px;height:36px;position:absolute;bottom:10px;right:10px}.notes-task-compose{grid-template-columns:minmax(0,1fr) auto;gap:8px;display:grid}.notes-task-compose input{color:#431407;min-width:0;font:inherit;background:#fff;border:1px solid #b453092e;border-radius:10px;outline:none;padding:9px 10px}.notes-task-list{gap:7px;display:grid}.notes-task-empty{color:#92400e;font-size:12px;font-weight:700}.notes-task-row{color:#431407;background:#fff;border:1px solid #b453091f;border-radius:10px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:8px;padding:8px;font-size:13px;display:grid}.notes-task-row.done span{color:#92400e;text-decoration:line-through}.notes-task-row button{color:#b45309;cursor:pointer;background:0 0;border:none;font-weight:900}.notes-editor-footer{color:#92400e;justify-content:space-between;align-items:center;gap:10px;margin-top:auto;font-size:12px;font-weight:700;display:flex}@media (width<=720px){.notes-panel-body{grid-template-columns:1fr}.notes-list{border-bottom:1px solid #b453091f;border-right:none;max-height:126px}}.notes-tile{background:linear-gradient(135deg,#fffaf0 0%,#fde68a 100%);border-color:#b4530924}.notes-tile .action-tile-label,.notes-tile .action-tile-icon{color:#6b4e16}.notes-tile .action-tile-icon svg{stroke:#6b4e16}.notes-tile .action-tile-icon .note-app-icon,.session-card-icon.notes .note-app-icon,.notes-badge .note-app-icon{filter:drop-shadow(0 1px 1px #78350f1f);display:block}.notes-tile .action-tile-icon .note-app-icon{stroke:none}.dash-pinned-notes{background:#fff;border-color:#102a431a;box-shadow:0 1px 2px #102a430a}.pinned-note-card{color:#1f2937;background:#fffaf0;border:1px solid #102a4314;border-left:4px solid #facc15;min-height:96px;box-shadow:0 1px 2px #102a430a}.pinned-note-card:hover{border-color:#b4530938 #b4530938 #b4530938 #eab308}.pinned-note-card span:last-child{color:#4b5563}.pinned-note-kicker{color:#92400e;letter-spacing:.02em}.notes-panel{background:#fffdf7;border-color:#102a431f;width:min(440px,100vw - 36px);height:min(560px,100vh - 36px);box-shadow:0 18px 48px #0f172a29}.notes-panel-header{color:#1f2937;background:#fffaf0;border-bottom:1px solid #102a4314;min-height:56px}.notes-panel-title small{color:#92400e}.notes-badge{color:#92400e;width:32px;height:32px;box-shadow:none;background:#fef3c7;border-radius:10px}.notes-icon-btn{color:#475569;background:#fff;border-color:#102a431a}.notes-icon-btn:hover{background:#f8fafc;border-color:#102a4329}.notes-panel-body{background:#fffdf7;grid-template-columns:1fr}.notes-list{background:#fffaf0;border-bottom:1px solid #102a4314;border-right:none;flex-direction:row;max-height:116px;padding:9px 10px;overflow:auto hidden}.notes-list-item,.notes-empty{color:#1f2937;background:#fff;border-color:#102a4314;flex:0 0 174px;min-height:76px}.notes-list-item:hover,.notes-list-item.active,.notes-empty:hover{background:#fff;border-color:#eab30861;box-shadow:inset 3px 0 #facc15}.notes-empty{justify-content:center;min-height:76px}.notes-empty-plus{color:#92400e;background:#fef3c7}.notes-editor{gap:10px;padding:12px}.notes-editor-empty{color:#1f2937}.notes-editor-empty p{color:#6b7280}.notes-title-input{color:#111827;border-bottom-color:#102a431a;font-size:16px}.notes-title-input:focus{border-bottom-color:#eab308}.notes-pin-btn{color:#64748b;border-color:#102a431a;height:32px}.notes-pin-btn.pinned{color:#92400e;background:#fef3c7;border-color:#fde68a}.notes-body-input{color:#111827;background:#fff;border-color:#102a431a;border-radius:12px;min-height:142px}.notes-body-input:focus{border-color:#eab308;box-shadow:0 0 0 3px #facc1524}.notes-dictation{color:#92400e;background:#fffaf0;border-color:#b453091f}.notes-task-compose input,.notes-task-row{color:#111827;border-color:#102a431a}.notes-task-compose input{background:#fff}.notes-task-row{background:#fff;border-radius:9px}.notes-task-row.done span,.notes-task-row button{color:#9ca3af}.notes-editor-footer{color:#6b7280}.notes-panel{min-width:340px;min-height:400px}.notes-panel-body{grid-template-rows:auto minmax(0,1fr)}.notes-switcher{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;padding:10px 12px 0;display:grid}.notes-switcher select{color:#1f2937;min-width:0;height:34px;font:inherit;background:#fff;border:1px solid #102a431a;border-radius:9px;outline:none;padding:0 10px;font-size:13px;font-weight:700}.notes-switcher select:focus{border-color:#eab308;box-shadow:0 0 0 3px #facc1524}.notes-switcher-empty{color:#6b7280;font-size:13px;font-weight:700}.notes-switcher .task-btn{min-height:34px;padding:7px 11px}.notes-editor{min-height:0}.notes-resize-handle{cursor:nwse-resize;border-bottom:2px solid #64748b61;border-right:2px solid #64748b61;border-radius:0 0 5px;width:16px;height:16px;position:absolute;bottom:5px;right:5px}.notes-resize-handle:hover{border-color:#92400eb3}.metric-pill.action-tile.notes-tile{background:linear-gradient(#ffffff8c,#fff0 38%),linear-gradient(135deg,#fffdf2 0%,#fde68a 100%);border-color:#eab30857;box-shadow:0 8px 20px #78350f1f,inset 0 1px #ffffffbf}.metric-pill.action-tile.notes-tile:before{border-color:#eab3084d}.notes-tile .action-tile-icon{background:#ffffff61;border-radius:16px;width:64px;height:64px}.notes-tile .action-tile-icon .note-app-icon{width:52px;height:52px}.session-card.notes-app-card{background:linear-gradient(#ffffff9e 0%,#fff0 36%),repeating-linear-gradient(#0000 0 35px,#d9770624 36px,#0000 37px),linear-gradient(135deg,#fffdf2 0%,#fde68a 100%);border-color:#eab3086b;position:relative;overflow:hidden;box-shadow:0 12px 28px #78350f21,inset 0 1px #ffffffb8}.session-card.notes-app-card:before{content:"";pointer-events:none;border:1px solid #eab3084d;border-radius:14px;position:absolute;inset:12px}.session-card.notes-app-card:after{content:"";pointer-events:none;background:#0ea5e93d;width:2px;position:absolute;top:80px;bottom:22px;left:32px}.session-card.notes-app-card>*{z-index:1;position:relative}.session-card.notes-app-card .session-card-icon.notes{background:#ffffff6b;border-color:#eab3082e;border-radius:28px;width:122px;height:122px;margin-bottom:18px;box-shadow:0 10px 22px #78350f1a,inset 0 1px #ffffffad}.session-card.notes-app-card h2{color:#6b4e16}.session-card.notes-app-card .session-card-desc{color:#6b5b2a}.chat-thread .chat-row{gap:2px}.chat-thread .chat-bubble{box-shadow:0 1px 2px #0f172a0d}.chat-thread .chat-row.out .chat-bubble{color:#0a192f;background:#ccfbf1;border:1px solid #0d948838;border-bottom-right-radius:4px}.chat-thread .chat-row.in .chat-bubble,.chat-thread .chat-row.in.role-admin .chat-bubble,.chat-thread .chat-row.in.role-provider .chat-bubble,.chat-thread .chat-row.in.role-va .chat-bubble{color:#0a192f;background:#f1f5f9;border:1px solid #e2e8f0;border-bottom-left-radius:4px}.chat-thread .chat-row.in.role-admin .chat-sender,.chat-thread .chat-row.in.role-provider .chat-sender{color:#64748b}.chat-read-receipt{color:#94a3b8;align-items:center;gap:3px;margin-left:8px;font-weight:700;display:inline-flex}.chat-read-receipt.read{color:#0d9488}.chat-checks{letter-spacing:-.16em;padding-right:2px}.logs-page.logs-premium{max-width:1280px;margin:0 auto}.logs-premium .logs-hero{border-color:#0d948824;justify-content:space-between;align-items:center;gap:18px;display:flex;box-shadow:0 1px 2px #102a430a}.logs-eyebrow{color:#0d9488;letter-spacing:.08em;text-transform:uppercase;margin-bottom:5px;font-size:11px;font-weight:800;display:block}.logs-refresh-box{color:#64748b;white-space:nowrap;align-items:center;gap:10px;font-size:12px;display:flex}.logs-refresh-btn{color:#0a192f;font:inherit;cursor:pointer;background:#fff;border:1px solid #cbd5e1;border-radius:8px;padding:7px 12px;font-size:13px;font-weight:700}.logs-refresh-btn:hover{background:#f8fafc}.logs-refresh-btn:disabled{opacity:.55;cursor:not-allowed}.logs-kpi-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:14px 0;display:grid}.logs-kpi{background:#fff;border:1px solid #102a431a;border-radius:12px;gap:4px;min-width:0;padding:13px 14px;display:grid;box-shadow:0 1px 2px #102a430a}.logs-kpi.attention{background:snow;border-color:#dc262638}.logs-kpi-label{color:#64748b;letter-spacing:.05em;text-transform:uppercase;font-size:11px;font-weight:800}.logs-kpi strong{color:#0a192f;font-size:25px;line-height:1}.logs-kpi span:last-child{color:#64748b;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.logs-controls{flex-wrap:wrap;align-items:center;gap:10px;margin:0 0 14px;display:flex}.logs-premium .logs-segment{background:#eef3f8;border:1px solid #dbe3ee;border-radius:10px;padding:3px}.logs-premium .logs-tab{color:#475569;background:0 0;border:0;border-radius:8px;padding:7px 11px;font-size:13px;font-weight:700}.logs-premium .logs-tab.active{color:#0a192f;background:#fff;box-shadow:0 1px 2px #102a431a}.logs-select-wrap{color:#64748b;background:#fff;border:1px solid #dbe3ee;border-radius:10px;align-items:center;gap:8px;min-height:38px;padding:0 10px;font-size:12px;font-weight:800;display:inline-flex}.logs-select-wrap select{appearance:auto;color:#0a192f;font:inherit;background:0 0;border:0;outline:none;max-width:190px;font-size:13px;font-weight:700}.logs-admin-actions{align-items:center;gap:8px;margin-left:auto;display:flex}.logs-shift-reset-panel{background:#fff7ed;border:1px solid #fed7aa;border-radius:12px;justify-content:space-between;align-items:center;gap:16px;max-height:260px;margin:0 0 14px;padding:13px 15px;display:flex;overflow-y:auto}.logs-shift-reset-panel h2{color:#0f172a;margin:2px 0 3px;font-size:17px;line-height:1.2}.logs-shift-reset-panel p{color:#64748b;margin:0;font-size:13px;font-weight:650}.logs-shift-reset-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.logs-shift-preview-panel{background:#f0fdfa;border:1px solid #14b8a638;border-radius:12px;max-height:320px;margin:0 0 14px;padding:13px 15px;overflow-y:auto}.logs-shift-preview-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px;display:flex}.logs-shift-preview-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.logs-shift-preview-head h2{color:#0f172a;margin:2px 0 0;font-size:17px;line-height:1.2}.logs-shift-preview-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;display:grid}.logs-shift-preview-card,.logs-shift-preview-total{color:#0f172a;background:#fff;border:1px solid #0d948829;border-radius:10px;padding:10px 12px}.logs-shift-preview-card span,.logs-shift-preview-total span{color:#64748b;font-size:11px;font-weight:900;line-height:1.2;display:block}.logs-shift-preview-card strong,.logs-shift-preview-total strong{color:#0f766e;margin-top:4px;font-size:22px;font-weight:950;line-height:1.1;display:block}.logs-shift-preview-total{justify-content:space-between;align-items:center;margin-top:8px;display:flex}.logs-shift-preview-total strong{margin-top:0}.logs-shift-preview-error{color:#991b1b;background:#fff7ed;border:1px solid #fecaca;border-radius:9px;margin-top:8px;padding:8px 10px;font-size:12px;font-weight:800}.logs-error{color:#991b1b;background:#fef2f2;border:1px solid #fecaca;border-radius:10px;margin:0 0 12px;padding:10px 12px;font-size:13px;font-weight:700}.logs-workspace{grid-template-columns:300px minmax(0,1fr);align-items:start;gap:14px;display:grid}.logs-staff-panel,.logs-activity-panel{background:#fff;border:1px solid #102a431a;border-radius:14px;box-shadow:0 1px 2px #102a430a}.logs-staff-panel{flex-direction:column;gap:8px;padding:12px;display:flex;position:sticky;top:12px}.logs-panel-title,.logs-panel-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.logs-panel-title{color:#0a192f;padding:2px 2px 6px;font-size:13px;font-weight:800}.logs-panel-title strong{color:#0d9488}.logs-staff-card{text-align:left;color:#0a192f;width:100%;font:inherit;cursor:pointer;background:#f8fafc;border:1px solid #0000;border-radius:11px;grid-template-columns:40px minmax(0,1fr) auto;align-items:center;gap:10px;padding:9px;display:grid}.logs-staff-card:hover{background:#f1f5f9}.logs-staff-card.active{background:#ecfdf5;border-color:#0d948847;box-shadow:inset 3px 0 #0d9488}.logs-avatar{color:#fff;background:linear-gradient(135deg,#0f766e,#14b8a6);border-radius:12px;justify-content:center;align-items:center;width:40px;height:40px;font-size:11px;font-weight:900;display:inline-flex}.logs-staff-main{gap:2px;min-width:0;display:grid}.logs-staff-main strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.logs-staff-main small{color:#64748b;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.logs-staff-count{color:#475569;background:#e2e8f0;border-radius:999px;justify-content:center;align-items:center;min-width:26px;height:24px;padding:0 7px;font-size:12px;font-weight:900;display:inline-flex}.logs-staff-count.attention{color:#b91c1c;background:#fee2e2}.logs-activity-panel{overflow:hidden}.logs-panel-head{border-bottom:1px solid #e6edf5;padding:16px 18px}.logs-panel-head h2{color:#0a192f;margin:0 0 3px;font-size:20px;line-height:1.2}.logs-panel-head p{color:#64748b;margin:0;font-size:13px}.logs-category-strip{flex-wrap:wrap;justify-content:flex-end;gap:6px;max-width:430px;display:flex}.logs-cat-pill{color:#475569;background:#f8fafc;border:1px solid #e2e8f0;border-radius:999px;align-items:center;gap:6px;min-height:26px;padding:4px 9px;font-size:11px;font-weight:800;display:inline-flex}.logs-cat-pill strong{color:#0a192f}.logs-cat-pill.cat-voicemail,.logs-cat-pill.cat-provider_contact,.logs-cat-pill.cat-directory,.logs-cat-pill.cat-tasks{color:#0f766e;background:#ecfdf5;border-color:#0d948829}.logs-cat-pill.cat-calls_sms,.logs-cat-pill.cat-phone_status,.logs-cat-pill.cat-video_visit{color:#1d4ed8;background:#eff6ff;border-color:#2563eb29}.logs-cat-pill.cat-security{color:#b45309;background:#fff7ed;border-color:#d977062e}.logs-cat-pill.cat-team_chat,.logs-cat-pill.cat-copilot{color:#6d28d9;background:#f5f3ff;border-color:#7c3aed29}.logs-timeline{flex-direction:column;gap:0;padding:14px;display:flex}.logs-day-divider{color:#64748b;letter-spacing:.05em;text-transform:uppercase;align-items:center;gap:10px;padding:10px 4px 8px;font-size:12px;font-weight:900;display:flex}.logs-day-divider:after{content:"";background:#e2e8f0;flex:1;height:1px}.logs-event-wrap{background:#fff;border:1px solid #e6edf5;border-radius:12px;margin-bottom:9px;overflow:hidden}.logs-event-wrap.tone-alert{border-color:#dc262633}.logs-event-wrap.tone-warning{border-color:#d9770633}.logs-event-wrap.tone-success{border-color:#0d94882e}.logs-event-card{color:#0a192f;text-align:left;width:100%;font:inherit;cursor:pointer;background:#fff;border:0;grid-template-columns:48px minmax(0,1fr) minmax(100px,180px);align-items:center;gap:12px;padding:12px;display:grid}.logs-event-card:hover,.logs-event-card.open{background:#f8fafc}.logs-event-mark{color:#475569;background:#eef3f8;border-radius:12px;justify-content:center;align-items:center;width:42px;height:42px;font-size:11px;font-weight:900;display:inline-flex}.logs-event-mark.cat-voicemail,.logs-event-mark.cat-provider_contact,.logs-event-mark.cat-directory,.logs-event-mark.cat-tasks{color:#0f766e;background:#ccfbf1}.logs-event-mark.cat-calls_sms,.logs-event-mark.cat-phone_status,.logs-event-mark.cat-video_visit{color:#1d4ed8;background:#dbeafe}.logs-event-mark.cat-security{color:#9a3412;background:#fed7aa}.logs-event-mark.cat-team_chat,.logs-event-mark.cat-copilot{color:#6d28d9;background:#ede9fe}.logs-event-body{gap:5px;min-width:0;display:grid}.logs-event-topline,.logs-event-meta{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.logs-event-topline strong{color:#0a192f;font-size:14px}.logs-event-topline span{color:#94a3b8;font-size:12px;font-weight:700}.logs-event-meta{color:#64748b;font-size:12px;font-weight:700}.logs-status-pill{color:#475569;background:#e2e8f0;border-radius:999px;padding:2px 7px;font-size:11px}.logs-status-pill.tone-alert{color:#b91c1c;background:#fee2e2}.logs-status-pill.tone-warning{color:#9a3412;background:#ffedd5}.logs-status-pill.tone-success{color:#15803d;background:#dcfce7}.logs-status-pill.tone-security{color:#6d28d9;background:#ede9fe}.logs-event-copy{color:#334155;text-overflow:ellipsis;white-space:nowrap;font-size:13px;line-height:1.35;overflow:hidden}.logs-event-subject{color:#64748b;text-align:right;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:700;overflow:hidden}.logs-premium .logs-expanded{color:#475569;background:#fbfdff;border-top:1px solid #e6edf5;gap:7px;padding:12px 14px 14px 72px;font-size:13px;display:grid}.logs-premium .logs-expanded div{grid-template-columns:110px minmax(0,1fr);gap:10px;display:grid}.logs-premium .logs-expanded strong{color:#0a192f}.logs-premium .logs-expanded span{overflow-wrap:anywhere}@media (width<=1120px){.logs-workspace{grid-template-columns:1fr}.logs-staff-panel{grid-template-columns:repeat(2,minmax(0,1fr));display:grid;position:static}.logs-panel-title{grid-column:1/-1}}@media (width<=760px){.logs-premium .logs-hero,.logs-panel-head{flex-direction:column;align-items:stretch}.logs-kpi-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.logs-admin-actions{width:100%;margin-left:0}.logs-admin-actions>*{flex:1}.logs-shift-preview-actions{justify-content:stretch;width:100%}.logs-shift-preview-actions>*{flex:1}.logs-shift-reset-panel{flex-direction:column;align-items:stretch}.logs-shift-preview-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.logs-shift-reset-actions>*{flex:1}.logs-staff-panel{grid-template-columns:1fr}.logs-event-card{grid-template-columns:42px minmax(0,1fr)}.logs-event-subject{text-align:left;grid-column:2}.logs-premium .logs-expanded{padding-left:14px}.logs-premium .logs-expanded div{grid-template-columns:1fr}}.task-compose-actions{flex-wrap:wrap}.task-compose-actions .task-btn{min-height:38px}.dash-task-status-card.status-in_progress{background:#fffbeb;border-color:#b4530938}.dash-task-status-card.status-ready_for_review{background:#f5f3ff;border-color:#7c3aed2e}.dash-task-status-card.status-done{background:#f0fdf4;border-color:#15803d2e}.logs-task-stage-panel{background:#fff;border:1px solid #102a431a;border-radius:14px;justify-content:space-between;align-items:center;gap:14px;margin:0 0 14px;padding:14px;display:flex;box-shadow:0 1px 2px #102a430a}.logs-task-stage-panel h2{color:#0a192f;margin:2px 0 0;font-size:18px}.logs-task-stage-grid{grid-template-columns:repeat(2,minmax(130px,1fr));gap:10px;min-width:300px;display:grid}.logs-task-stage-card{color:#0a192f;text-align:left;background:#f8fafc;border:1px solid #102a431a;border-radius:12px;padding:10px 12px}.logs-task-stage-card span{color:#64748b;font-size:12px;font-weight:800;display:block}.logs-task-stage-card strong{margin-top:4px;font-size:24px;line-height:1;display:block}.logs-task-stage-card.progress{background:#fffbeb;border-color:#b4530938}.logs-task-stage-card.completed{background:#f5f3ff;border-color:#7c3aed2e}@media (width<=760px){.logs-task-stage-panel{flex-direction:column;align-items:stretch}.logs-task-stage-grid{min-width:0}}.dash-activity-metric.attention{background:#fef2f2;border-color:#dc26262e}.dash-activity-metric.attention strong,.dash-activity-metric.attention small{color:#b91c1c}.dash-activity-row.alert{background:#fff7f7;border-color:#dc262638}.dash-activity-row.warning{background:#fffbeb;border-color:#b4530933}.dash-activity-row.success{background:#f0fdf4;border-color:#15803d29}.dash-activity-row.security{background:#f5f3ff;border-color:#5856d629}.dash-activity-mark.tasks{color:#0369a1;background:#e0f2fe}.dash-activity-mark.voicemail{color:#c2410c;background:#ffedd5}.dash-activity-mark.calls_sms{color:#0f766e;background:#ccfbf1}.dash-activity-mark.phone_status{color:#1d4ed8;background:#dbeafe}.dash-activity-mark.provider_contact{color:#6d28d9;background:#ede9fe}.dash-activity-mark.charts{color:#15803d;background:#dcfce7}.dash-activity-mark.team_chat{color:#0369a1;background:#e0f2fe}.dash-activity-mark.security{color:#4338ca;background:#ede9fe}.dash-activity-mark.email_provider{color:#92400e;background:#fef3c7}.dash-activity-mark.video_visit{color:#1d4ed8;background:#dbeafe}.dash-activity-mark.copilot{color:#a21caf;background:#fae8ff}.dash-activity-empty.warning{color:#b91c1c;background:#fef2f2;border-color:#dc262638}.va-idle-warning{z-index:12000;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0f172a61;justify-content:center;align-items:center;padding:22px;display:flex;position:fixed;inset:0}.va-idle-warning-card{color:#0a192f;background:#fffaf0;border:1px solid #d9770638;border-radius:18px;width:min(440px,100%);padding:22px;box-shadow:0 24px 70px #0f172a3d}.va-idle-warning-kicker{color:#b45309;letter-spacing:.04em;text-transform:uppercase;margin-bottom:8px;font-size:12px;font-weight:900;display:inline-flex}.va-idle-warning-card h2{margin:0 0 8px;font-size:24px;line-height:1.1}.va-idle-warning-card p{color:#475569;margin:0;font-size:15px;font-weight:650;line-height:1.45}.va-idle-warning-card strong{color:#b91c1c;font-variant-numeric:tabular-nums}.va-idle-warning-actions{justify-content:flex-end;gap:10px;margin-top:18px;display:flex}@media (width<=560px){.va-idle-warning-actions{flex-direction:column}.va-idle-warning-actions .task-btn{width:100%}}.sessions-grid .session-card.notes-app-card{background:#fff;border-color:#e2e8f0;overflow:visible;box-shadow:0 1px 3px #0f172a0a,0 8px 24px #0f172a0a}.sessions-grid .session-card.notes-app-card:before,.sessions-grid .session-card.notes-app-card:after{display:none}.sessions-grid .session-card.notes-app-card .session-card-icon.notes{background:linear-gradient(135deg,#6d5dfc,#9333ea);border:none;border-radius:14px;width:56px;height:56px;margin-bottom:18px;box-shadow:0 4px 12px #7c3aed38}.sessions-grid .session-card.notes-app-card .session-card-icon.notes .note-app-icon{filter:drop-shadow(0 1px 1px #4c1d9529);background:#ffffffeb;border-radius:10px;width:34px;height:34px;padding:4px}.sessions-grid .session-card.notes-app-card h2{color:#0a192f}.sessions-grid .session-card.notes-app-card .session-card-desc{color:#475569}.sessions-grid .session-card.notes-app-card .session-start-btn.amber{color:#fff;background:linear-gradient(135deg,#6d5dfc,#9333ea);border:none;box-shadow:0 4px 12px #7c3aed38}.sessions-grid .session-card.notes-app-card .session-start-btn.amber:hover:not(:disabled){box-shadow:0 6px 16px #7c3aed4d}.followup-overlay{z-index:13000;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0f172a6b;justify-content:center;align-items:center;padding:22px;display:flex;position:fixed;inset:0}.followup-modal{color:#0a192f;background:#fff;border:1px solid #0d948833;border-radius:18px;width:min(520px,100%);padding:22px;box-shadow:0 24px 70px #0f172a3d}.followup-kicker{color:#0f766e;letter-spacing:.04em;text-transform:uppercase;margin-bottom:8px;font-size:12px;font-weight:900;display:inline-flex}.followup-modal h2{margin:0 0 8px;font-size:23px;line-height:1.12}.resolve-confirm-modal{border-color:#0d94884d}.resolve-confirm-note{color:#9a3412;background:#fff7ed;border:1px solid #fed7aa;border-radius:12px;margin:12px 0 0;padding:10px 12px;font-size:13px;font-weight:800;line-height:1.35}.followup-modal p{color:#475569;margin:0 0 14px;font-size:15px;font-weight:650;line-height:1.45}.followup-summary{flex-wrap:wrap;gap:8px;margin:0 0 12px;display:flex}.followup-summary span{color:#0f766e;background:#f0fdfa;border:1px solid #0d948829;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:850}.followup-modal textarea{box-sizing:border-box;resize:vertical;color:#0a192f;width:100%;min-height:110px;font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:12px;padding:12px;line-height:1.45}.followup-modal textarea:focus{border-color:#0d9488;outline:none;box-shadow:0 0 0 3px #0d94881f}.followup-error{color:#b91c1c;margin-top:10px;font-size:13px;font-weight:800}.followup-actions{justify-content:flex-end;gap:10px;margin-top:16px;display:flex}@media (width<=560px){.followup-actions{flex-direction:column}.followup-actions .task-btn{width:100%}}.cs-call-event.missed{cursor:pointer;color:#7f1d1d;background:#fff7ed;border-color:#fecaca}.cs-call-event.missed:hover,.cs-call-event.missed:focus{border-color:#f97316;outline:none;box-shadow:0 0 0 3px #f973161f}.cs-call-event.reviewed{color:#14532d;background:#f0fdf4;border-color:#bbf7d0}.missed-review-pill{color:#0f766e;background:#0d94881f;border-radius:999px;margin-left:8px;padding:2px 7px;font-size:11px;font-weight:850;display:inline-flex}.missed-review-pill.done{color:#166534;background:#22c55e24}.missed-call-panel{background:#fffaf0;border:1px solid #fed7aa;border-radius:10px;gap:10px;margin:-4px 0 8px;padding:12px;display:grid}.missed-call-panel label{color:#7c2d12;gap:5px;font-size:12px;font-weight:850;display:grid}.missed-call-panel select,.missed-call-panel input,.missed-call-panel textarea{box-sizing:border-box;color:#0a192f;width:100%;font:inherit;background:#fff;border:1px solid #fdba74;border-radius:8px;padding:8px 10px}.missed-call-panel textarea{resize:vertical;min-height:74px}.missed-call-panel select:focus,.missed-call-panel input:focus,.missed-call-panel textarea:focus{border-color:#f97316;outline:none;box-shadow:0 0 0 3px #f973161f}.missed-call-summary,.missed-call-readonly{color:#475569;background:#ffffffb8;border-radius:8px;gap:4px;padding:9px 10px;font-size:12px;display:grid}.missed-call-summary strong{color:#14532d}.missed-call-error{color:#b91c1c;font-size:12px;font-weight:850}.missed-call-actions{justify-content:flex-end;display:flex}.attention-workbench{grid-template-columns:minmax(220px,1.1fr) repeat(2,minmax(180px,.95fr));align-items:stretch;gap:12px;display:grid}.attention-lane{flex-direction:column;gap:10px;min-width:0;display:flex}.attention-lane-head.clickable:hover{background:#f8fffd;border-color:#0d948852}.attention-mini-row.missed{background:#fff7ed;border-left-color:#f97316}.attention-mini-row.voicemail{background:#f0fdfa;border-left-color:#0d9488}.attention-mini-row.voicemail.urgent{background:#fef2f2;border-left-color:#dc2626}@media (width<=1100px){.attention-workbench{grid-template-columns:1fr}}@keyframes missed-call-pulse{0%,to{box-shadow:0 0 #dc262600}50%{box-shadow:0 0 0 5px #dc26262e}}.cs-call-event.missed.inbound.needs-action{color:#7f1d1d;background:#fef2f2;border:2px solid #dc2626;border-left-width:6px;border-radius:12px;align-items:center;min-height:58px;padding:14px 16px;font-size:15px;font-weight:850;animation:1.4s ease-in-out infinite missed-call-pulse}.cs-call-event.missed.inbound.needs-action:hover,.cs-call-event.missed.inbound.needs-action:focus{background:#fee2e2;border-color:#b91c1c;box-shadow:0 0 0 5px #dc26262e}.missed-action-pill{color:#fff;background:#dc2626;border-radius:999px;align-items:center;margin-left:10px;padding:3px 9px;font-size:11px;font-weight:900;display:inline-flex}@media (prefers-reduced-motion:reduce){.cs-call-event.missed.inbound.needs-action{animation:none}}.chat-file-input{display:none}.chat-attach{font:inherit;cursor:pointer;color:#0f172a;background:#fff;border:1px solid #cbd5e1;border-radius:8px;padding:8px 12px;font-size:14px;font-weight:800}.chat-attach:hover{color:#0f766e;border-color:#0d9488}.chat-selected-attachment{color:#0f172a;background:#eff6ff;border:1px solid #bfdbfe;border-radius:10px;flex:1 0 100%;align-items:center;gap:8px;min-width:0;padding:8px 10px;font-size:13px;font-weight:800;display:flex}.chat-selected-attachment span{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.chat-selected-attachment small{color:#64748b;flex:none;font-size:12px}.chat-selected-attachment button{color:#64748b;cursor:pointer;background:0 0;border:0;flex:none;margin-left:auto;padding:0 3px;font-size:18px;line-height:1}.chat-attachments{flex-direction:column;gap:6px;max-width:100%;margin-top:4px;display:flex}.chat-attachment-chip{color:#0f172a;background:#fff;border:1px solid #dbe3ef;border-radius:12px;align-items:center;gap:9px;max-width:min(360px,100%);padding:8px 10px;text-decoration:none;display:flex;box-shadow:0 1px 2px #0f172a0a}.chat-attachment-chip:hover{background:#f8fafc;border-color:#0d9488}.chat-row.out .chat-attachment-chip{background:#ecfdf5;border-color:#0d948838}.chat-attachment-icon{color:#0369a1;letter-spacing:.04em;text-transform:uppercase;background:#e0f2fe;border-radius:7px;flex:none;padding:4px 6px;font-size:10px;font-weight:900}.chat-attachment-main{gap:2px;min-width:0;display:grid}.chat-attachment-name{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:850;overflow:hidden}.chat-attachment-meta{color:#64748b;font-size:11px;font-weight:750}.dashboard-grid.dashboard-ops-grid{grid-template-columns:minmax(420px,1.3fr) minmax(290px,.82fr) minmax(330px,1fr);align-items:stretch}.quick-reminder-create .task-btn{justify-content:center;width:100%}.quick-reminder-item.overdue{background:#fff7f7;border-color:#fecaca}.quick-reminder-item.overdue .quick-reminder-main small{color:#b91c1c}@media (width<=1280px){.dashboard-grid.dashboard-ops-grid{grid-template-columns:1fr}}.provider-contact .chat-thread .chat-row.out .chat-bubble{color:#fff;background:linear-gradient(135deg,#0d9488,#14b8a6);border:0;border-bottom-right-radius:4px;box-shadow:0 1px 2px #0f172a0d}.provider-contact .chat-thread .chat-row.in .chat-bubble{color:#2e1065;background:#f5f3ff;border:1px solid #ddd6fe;border-bottom-left-radius:4px;box-shadow:0 1px 2px #4c1d9514}.provider-contact .chat-thread .chat-row.out .chat-sender{color:#64748b;text-align:right}.provider-contact .chat-thread .chat-row.in .chat-sender{color:#6d28d9}.task-msg-row.out{align-self:flex-end;align-items:flex-end}.task-msg-row.in{align-self:flex-start;align-items:flex-start}.task-msg-row.out .task-msg-bubble{color:#fff;background:linear-gradient(135deg,#0d9488,#14b8a6);border:0;border-bottom-right-radius:4px;box-shadow:0 1px 2px #0f172a0d}.task-msg-row.in .task-msg-bubble{color:#2e1065;background:#f5f3ff;border:1px solid #ddd6fe;border-bottom-left-radius:4px;box-shadow:0 1px 2px #4c1d9514}.task-msg-row.out .task-msg-meta{text-align:right;color:#64748b}.task-msg-row.in .task-msg-meta{color:#6d28d9}.assist-card{background:linear-gradient(135deg,#f8fafcf5,#faf5ffe0),#fff;border:1px solid #7c3aed29;border-radius:16px;margin:14px 0 0;padding:16px;box-shadow:0 1px 2px #102a430d}.assist-card.attention{background:linear-gradient(135deg,#faf5ff,#f0fdfa);border-color:#7c3aed47}.assist-card.urgent{background:linear-gradient(135deg,#fef2f2,#fff7ed);border-color:#dc26264d}.assist-icon{color:#fff;background:linear-gradient(135deg,#7c3aed,#c026d3);border-radius:14px;flex:none;justify-content:center;align-items:center;width:42px;height:42px;display:inline-flex;box-shadow:0 10px 22px #7c3aed2e}.assist-icon svg{width:22px;height:22px}.assist-kicker{color:#0d9488;letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:900}.assist-tone{color:#4c1d95;background:#eef2ff;border-radius:999px;flex:none;margin-left:auto;padding:6px 10px;font-size:12px;font-weight:900}.assist-tone.urgent{color:#991b1b;background:#fee2e2}.assist-summary{color:#334155;margin:12px 0 0;font-size:15px;line-height:1.5}.assist-body-grid.single{grid-template-columns:1fr}.assist-review-panel .assist-summary{margin:0}.assist-items,.assist-modal-list{gap:8px;margin-top:12px;display:grid}.assist-items{grid-template-columns:repeat(2,minmax(0,1fr))}.assist-review-panel .assist-items{grid-template-columns:repeat(2,minmax(0,1fr));margin-top:0}.assist-body-grid.single .assist-review-panel .assist-items{grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}.assist-item{color:#0f172a;text-align:left;cursor:pointer;background:#fff;border:1px solid #e2e8f0;border-left:4px solid #94a3b8;border-radius:12px;justify-content:space-between;gap:12px;width:100%;min-width:0;padding:10px 12px;display:flex}.assist-item:hover{background:#fbfffe;border-color:#0d948847}.assist-item.high{border-left-color:#f59e0b}.assist-item.urgent{background:#fff7f7;border-left-color:#dc2626}.assist-item span{gap:3px;min-width:0;display:grid}.assist-item strong,.assist-item small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.assist-item strong{color:#0f172a;font-size:14px}.assist-item small{color:#64748b;font-size:12px;font-weight:750}.assist-item em{color:#64748b;flex:none;align-self:center;font-size:12px;font-style:normal;font-weight:900}.assist-actions,.assist-modal-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;margin-top:12px;display:flex}.assist-review-panel .assist-actions{margin-top:2px}.assist-empty{color:#64748b;background:#f8fafc;border:1px dashed #dbe3ef;border-radius:12px;padding:10px 12px;font-size:12px;font-weight:850}.app-notification-stack{z-index:70;pointer-events:none;gap:10px;width:min(390px,100vw - 28px);display:grid;position:fixed;top:76px;right:18px}.app-notification-card{pointer-events:auto;color:#0f172a;background:#fffffffa;border:1px solid #7c3aed2e;border-left:4px solid #8b5cf6;border-radius:16px;padding:12px;box-shadow:0 18px 48px #0f172a2e}.app-notification-card.urgent{border-left-color:#dc2626}.workflow-notification{border-color:#14b8a638 #14b8a638 #14b8a638 #14b8a6}.va-followup-reminder-notification{background:linear-gradient(135deg,#fffbeb,#fffffffa);border-color:#f59e0b42 #f59e0b42 #f59e0b42 #f59e0b}.va-followup-reminder-notification .app-notification-icon{color:#fff;background:linear-gradient(135deg,#f59e0b,#14b8a6)}.app-notification-head{align-items:center;gap:10px;display:flex}.app-notification-icon{border-radius:12px;width:34px;height:34px;box-shadow:0 8px 18px #7c3aed29}.app-notification-head h2{color:#0f172a;margin:1px 0 0;font-size:16px;line-height:1.15}.app-notification-card p{color:#334155;margin:10px 0 0;font-size:13px;line-height:1.42}.app-notification-list{gap:7px;margin-top:10px;display:grid}.app-notification-list .assist-item strong,.app-notification-list .assist-item small{white-space:nowrap}.app-notification-actions{flex-wrap:wrap;justify-content:flex-end;gap:7px;margin-top:10px;display:flex}.assist-overlay{z-index:60;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0f172a3d;justify-content:center;align-items:center;padding:18px;display:flex;position:fixed;inset:0}.assist-modal{color:#0f172a;background:#fff;border:1px solid #7c3aed38;border-radius:20px;width:min(520px,100%);padding:18px;box-shadow:0 28px 80px #0f172a38}.assist-modal.urgent{border-color:#dc262647}.assist-modal h2{margin:2px 0 0;font-size:22px}.assist-modal p{color:#334155;margin:14px 0 0;line-height:1.5}@media (width<=900px){.assist-items,.assist-review-panel .assist-items{grid-template-columns:1fr}.assist-tone{margin-left:0}.app-notification-stack{width:calc(100vw - 24px);top:auto;bottom:12px;right:12px}}.assist-delegate{background:#ffffffbd;border:1px solid #0d94882e;border-radius:14px;align-self:start;gap:6px;margin-top:0;padding:8px 10px;display:grid}.assist-command-row textarea,.assist-draft input,.assist-draft textarea{box-sizing:border-box;color:#0f172a;width:100%;font:inherit;background:#fff;border:1px solid #dbe3ef;border-radius:12px;padding:10px 12px}.assist-command-row textarea:focus,.assist-draft input:focus,.assist-draft textarea:focus{border-color:#0d9488;outline:none;box-shadow:0 0 0 3px #0d94881f}.assist-command-buttons .task-btn{white-space:nowrap;width:auto;min-width:96px;min-height:34px;padding:6px 10px;font-size:12px}.assist-draft{background:#fff;border:1px solid #7c3aed29;border-radius:14px;gap:7px;padding:10px;display:grid}.assist-draft label{color:#334155;gap:5px;font-size:12px;font-weight:900;display:grid}.dashboard-grid.dashboard-ops-grid>.dash-card{min-width:0}.dashboard-grid.dashboard-ops-grid>.dash-card:first-child{overflow:hidden}.dashboard-grid.dashboard-ops-grid .dash-quick-reminders{z-index:1;position:relative}.dashboard-grid.dashboard-ops-grid .attention-workbench{grid-template-columns:minmax(0,1.08fr) repeat(2,minmax(0,.96fr));min-width:0}.dashboard-grid.dashboard-ops-grid .attention-lane,.dashboard-grid.dashboard-ops-grid .attention-mini-list,.dashboard-grid.dashboard-ops-grid .attention-list{min-width:0}.dashboard-grid.dashboard-ops-grid .attention-lane-head span{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.dashboard-grid.dashboard-ops-grid .attention-mini-row{min-width:0}@media (width<=1380px){.dashboard-grid.dashboard-ops-grid .attention-workbench{grid-template-columns:1fr}}.phone-coverage-section{border-top:1px solid #e2e8f0;margin-top:4px;padding-top:10px}.phone-coverage-name{gap:2px;min-width:0;display:grid}.phone-coverage-name strong,.phone-coverage-name small{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.phone-coverage-name small{color:#64748b;font-size:11px;font-weight:750}.crisis-pill-banner{background:linear-gradient(135deg,#fff5f5 0%,#fff 100%);border:1px solid #fecaca;border-left:4px solid #dc2626;border-radius:14px;grid-template-columns:minmax(0,1.15fr) minmax(260px,1fr);align-items:stretch;gap:12px;margin:0 0 12px;padding:12px;display:grid;box-shadow:0 0 0 4px #dc26260a}.crisis-banner-main{align-items:center;gap:10px;min-width:0;display:flex}.crisis-banner-main .crisis-pill-dot{background:#dc2626;flex:none}.crisis-banner-main span{gap:3px;min-width:0;display:grid}.crisis-banner-main strong{color:#991b1b;font-size:14px;font-weight:950}.crisis-banner-main em{color:#7f1d1d;font-size:12px;font-style:normal;font-weight:800}.crisis-banner-resources{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.crisis-banner-resource{background:#fff;border:1px solid #fee2e2;border-radius:10px;grid-template-columns:auto minmax(0,1fr);align-items:baseline;gap:1px 8px;min-width:0;padding:8px 10px;display:grid}.crisis-banner-resource strong{color:#b91c1c;grid-row:span 2;font-size:18px;font-weight:950}.crisis-banner-resource span,.crisis-banner-resource small{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.crisis-banner-resource span{color:#334155;font-size:12px;font-weight:850}.crisis-banner-resource small{color:#64748b;font-size:11px;font-weight:750}@media (width<=900px){.crisis-pill-banner,.crisis-banner-resources{grid-template-columns:1fr}}@media (prefers-reduced-motion:reduce){.crisis-banner-main .crisis-pill-dot{animation:none}}.ai-summary-page{gap:10px;display:grid}.ai-summary-hero{justify-content:space-between;align-items:center;gap:16px;padding:12px 16px;display:flex}.ai-summary-kicker{color:#0d9488;letter-spacing:.08em;margin-bottom:2px;font-size:10px;font-weight:900;display:block}.ai-summary-hero h1{color:#0a192f;margin:0 0 2px;font-size:22px;line-height:1.05}.ai-summary-hero p{color:#475569;margin:0;font-size:13px}.ai-summary-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;display:grid}.ai-summary-metric{min-height:58px;color:inherit;cursor:pointer;font:inherit;text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:12px;align-content:center;gap:2px;padding:10px 12px;transition:border-color .15s,box-shadow .15s,transform .15s;display:grid;box-shadow:0 1px 2px #102a430a}.ai-summary-metric:hover:not(:disabled),.ai-summary-metric.active{border-color:#0d948857;transform:translateY(-1px);box-shadow:0 3px 10px #0f172a0f}.ai-summary-metric.active{outline:2px solid #0d948829}.ai-summary-metric:disabled{cursor:not-allowed;opacity:.72}.ai-summary-metric strong{color:#0a192f;font-size:22px;line-height:1}.ai-summary-metric span{color:#64748b;font-size:11px;font-weight:850}.ai-summary-metric.attention{background:#fff7ed;border-color:#fed7aa}.ai-summary-metric.urgent{background:#fef2f2;border-color:#fecaca}.ai-summary-metric.urgent strong,.ai-summary-metric.urgent span{color:#b91c1c}.ai-summary-grid{grid-template-columns:minmax(360px,1.15fr) minmax(320px,.85fr);align-items:start;gap:16px;display:grid}.ai-summary-grid.tile-board{grid-template-columns:1fr;gap:12px}.ai-summary-panel{background:#fff;border:1px solid #102a431a;border-radius:14px;min-width:0;overflow:hidden;box-shadow:0 1px 2px #102a430a}.ai-summary-needs{grid-row:span 2}.ai-summary-section-head{border-bottom:1px solid #e6edf5;justify-content:space-between;align-items:center;gap:12px;padding:16px 18px;display:flex}.ai-summary-section-head span{color:#0d9488;letter-spacing:.08em;font-size:11px;font-weight:900;display:block}.ai-summary-section-head h2{color:#0a192f;margin:3px 0 0;font-size:20px;line-height:1.15}.ai-summary-section-head small{color:#475569;background:#f1f5f9;border-radius:999px;flex:none;padding:6px 10px;font-size:12px;font-weight:850}.ai-summary-head-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:inline-flex}.ai-summary-head-actions .task-btn{min-height:32px;padding:7px 10px;font-size:12px}.ai-summary-card-list,.ai-diary-list,.ai-completed-list{gap:10px;padding:14px;display:grid}.ai-summary-grid.tile-board .ai-summary-card-list,.ai-summary-grid.tile-board .ai-completed-list{overscroll-behavior:contain;grid-template-columns:1fr;align-items:start;max-height:620px;overflow-y:auto}.ai-summary-grid.tile-board .ai-completed-list{grid-template-columns:1fr;max-height:520px}.ai-outcome-card{background:#fff;border:1px solid #e2e8f0;border-left:4px solid #0d9488;border-radius:12px;gap:11px;padding:14px;display:grid;position:relative;overflow:hidden}.ai-summary-grid.tile-board .ai-outcome-card{gap:12px;min-height:0;padding:12px}.ai-summary-grid.tile-board .ai-outcome-card.ai-ticket-row{grid-template-columns:minmax(132px,.18fr) minmax(420px,1fr) minmax(150px,.22fr);align-items:center;min-height:104px}.ai-summary-grid.tile-board .ai-outcome-card.ai-ticket-row[role=button]{cursor:pointer}.ai-summary-grid.tile-board .ai-outcome-card.ai-ticket-row[role=button]:hover{border-color:#14b8a6;transform:translateY(-1px);box-shadow:0 12px 28px #0f172a14}.ai-summary-grid.tile-board .ai-outcome-card.ai-ticket-row[role=button]:focus-visible{outline-offset:3px;outline:3px solid #14b8a647}.ai-ticket-status,.ai-ticket-main,.ai-ticket-side{min-width:0}.ai-ticket-status{border-right:1px solid #e6edf5;align-content:center;gap:7px;padding-right:12px;display:grid}.ai-ticket-status-pill{border-radius:999px;width:fit-content;padding:6px 10px;font-size:12px;font-weight:950}.ai-ticket-status-pill.missed{color:#b91c1c;background:#fee2e2}.ai-ticket-status-pill.action{color:#92400e;background:#fef3c7}.ai-ticket-status-pill.complete{color:#0f766e;background:#ccfbf1}.ai-ticket-status small{color:#64748b;font-size:12px;font-weight:800;line-height:1.35}.ai-ticket-main,.ai-ticket-side{align-content:start;gap:9px;display:grid}.ai-ticket-side{align-content:center;justify-items:end}.ai-ticket-meta{flex-wrap:wrap;gap:6px;display:flex}.ai-ticket-meta span,.ai-owner-chip{color:#475569;background:#f8fafcd6;border:1px solid #e2e8f0;border-radius:999px;padding:4px 8px;font-size:11.5px;font-weight:850}.ai-outcome-card.tone-attention{background:linear-gradient(#fffbeb 0%,#fff 42%);border-left-color:#f59e0b}.ai-outcome-card.tone-urgent{background:linear-gradient(#fef2f2 0%,#fff 42%);border-left-color:#dc2626}.ai-outcome-top,.ai-card-actions{justify-content:space-between;align-items:center;gap:10px;display:flex}.ai-summary-grid.tile-board .ai-outcome-top,.ai-summary-grid.tile-board .ai-card-actions{flex-wrap:wrap;gap:7px}.ai-summary-grid.tile-board .ai-card-actions .task-btn{min-height:34px;margin-left:auto;padding:7px 10px;font-size:12px}.ai-kind{color:#0f766e;background:#ecfdf5;border-radius:999px;padding:4px 8px;font-size:11px;font-weight:900}.tone-attention .ai-kind{color:#9a3412;background:#ffedd5}.tone-urgent .ai-kind{color:#b91c1c;background:#fee2e2}.ai-age,.ai-card-actions span{color:#64748b;font-size:12px;font-weight:800}.ai-outcome-card h3{color:#0a192f;margin:0;font-size:18px;line-height:1.2}.ai-summary-grid.tile-board .ai-outcome-card h3{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:16px;line-height:1.18;display:-webkit-box;overflow:hidden}.ai-outcome-card p{color:#334155;margin:0;font-size:14px;line-height:1.45}.ai-summary-grid.tile-board .ai-outcome-card p{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:13px;line-height:1.35;display:-webkit-box;overflow:hidden}.ai-outcome-box,.ai-plan{background:#f8fafcb8;border:1px solid #e6edf5;border-radius:10px;gap:5px;padding:10px;display:grid}.ai-outcome-box strong,.ai-plan strong{color:#0f172a;letter-spacing:.02em;text-transform:uppercase;font-size:12px;font-weight:900}.ai-outcome-box span,.ai-plan li{color:#334155;font-size:13px;line-height:1.4}.ai-summary-grid.tile-board .ai-outcome-box span{-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.ai-outcome-box .ai-outcome-value{font-weight:900}.ai-outcome-box .ai-outcome-value.outcome-overdue{color:#b91c1c}.ai-outcome-box .ai-outcome-value.outcome-waiting-on-va,.ai-outcome-box .ai-outcome-value.outcome-waiting-on-provider{color:#b45309}.ai-outcome-box .ai-outcome-value.outcome-resolved{color:#047857}.ai-plan ol{margin:0;padding-left:18px}.ai-plan li+li{margin-top:4px}.ai-outcome-card.source-voicemail{background:linear-gradient(#faf5ff 0%,#fff 100%);border-color:#ddd6fe #ddd6fe #ddd6fe #8b5cf6}.ai-outcome-card.source-voicemail .ai-kind{color:#6d28d9;background:#ede9fe}.ai-outcome-card.source-voicemail .ai-outcome-box,.ai-outcome-card.source-voicemail .ai-plan{background:#f5f3ffb8;border-color:#ddd6fe}.ai-outcome-card.source-missed-call{background:linear-gradient(#fff7ed 0%,#fff 100%);border-color:#fed7aa #fed7aa #fed7aa #f97316}.ai-outcome-card.source-missed-call .ai-kind{color:#9a3412;background:#ffedd5}.ai-outcome-card.source-missed-call .ai-outcome-box,.ai-outcome-card.source-missed-call .ai-plan{background:#fff7edb8;border-color:#fed7aa}.ai-outcome-card.source-call-vm{background:linear-gradient(#faf5ff 0%,#fff7ed 100%);border-color:#e9d5ff #e9d5ff #e9d5ff #a855f7}.ai-outcome-card.source-call-vm .ai-kind{color:#7e22ce;background:#f3e8ff}.ai-outcome-card.source-call-vm .ai-outcome-box,.ai-outcome-card.source-call-vm .ai-plan{background:#faf5ffb8;border-color:#e9d5ff}.ai-outcome-card.source-care-episode{background:linear-gradient(#f8fafc 0%,#fff 100%);border-color:#cbd5e1 #cbd5e1 #cbd5e1 #475569}.ai-outcome-card.source-care-episode .ai-kind{color:#334155;background:#e2e8f0}.ai-outcome-card.source-care-episode .ai-outcome-box{background:#f8fafcd1;border-color:#cbd5e1}.ai-summary-needs .ai-outcome-card.source-care-episode{background:linear-gradient(#fff7f7 0%,#fff 100%);border-color:#fecaca #fecaca #fecaca #dc2626}.ai-summary-needs .ai-outcome-card.source-care-episode:before{content:"";pointer-events:none;background:#dc2626;border-radius:12px 0 0 12px;width:6px;animation:1.45s ease-in-out infinite aiNeedsOutcomePulse;position:absolute;inset:0 auto 0 0}.ai-summary-needs .ai-outcome-card.source-care-episode .ai-kind{color:#b91c1c;background:#fee2e2}.ai-summary-needs .ai-outcome-card.source-care-episode .ai-outcome-box{background:#fef2f2b8;border-color:#fecaca}.ai-outcome-card.source-task{border-left-color:#2563eb}.ai-outcome-card.source-task .ai-kind{color:#1d4ed8;background:#dbeafe}.ai-outcome-card.source-provider-contact{border-left-color:#e11d48}.ai-outcome-card.source-provider-contact .ai-kind{color:#be123c;background:#ffe4e6}.ai-outcome-card.source-quick-reminder{border-left-color:#0d9488}.ai-outcome-card.source-quick-reminder .ai-kind{color:#0f766e;background:#ccfbf1}.ai-diary-row,.ai-completed-row{background:#fff;border:1px solid #e6edf5;border-radius:12px;grid-template-columns:68px minmax(0,1fr);gap:12px;padding:12px;display:grid;position:relative}.ai-summary-grid.tile-board .ai-completed-row{grid-template-columns:82px minmax(0,1fr) auto;align-items:center;gap:14px;min-height:0}.ai-diary-time,.ai-completed-row>span,.ai-completed-time{color:#64748b;font-size:12px;font-weight:900}.ai-diary-row strong,.ai-completed-row strong{color:#0a192f;font-size:14px}.ai-diary-row small,.ai-completed-row small{color:#64748b;margin-top:4px;font-size:12px;line-height:1.35;display:block}.ai-completed-row.is-clickable{cursor:pointer}.ai-completed-row.is-clickable:hover{border-color:#14b8a6;transform:translateY(-1px);box-shadow:0 12px 28px #0f172a14}.ai-completed-row.is-clickable:focus-visible{outline-offset:3px;outline:3px solid #14b8a647}.ai-completed-main{min-width:0}.ai-completed-topline{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ai-completed-label{color:#0f766e;background:#ccfbf1;border-radius:999px;width:fit-content;padding:4px 8px;font-size:11px;font-weight:900}.ai-completed-detail{color:#334155;white-space:normal;margin:6px 0 0;font-size:13px;line-height:1.45}.ai-completed-source{color:#64748b;-webkit-line-clamp:unset;-webkit-box-orient:initial;background:#f1f5f9;border-radius:999px;width:fit-content;padding:3px 8px;font-size:11px;font-weight:850;display:inline-flex;overflow:visible}.ai-completed-actions{justify-content:flex-end;align-items:center;min-width:112px;display:flex}.ai-completed-actions>span{color:#64748b;background:#f1f5f9;border-radius:999px;padding:5px 9px;font-size:11px;font-weight:900}.ai-summary-empty,.ai-summary-note{color:#64748b;background:#f8fafc;border:1px dashed #dbe3ef;border-radius:12px;margin:14px;padding:14px;font-size:14px;font-weight:750;line-height:1.45}.ai-summary-note{color:#9a3412;background:#fff7ed;border-style:solid}@media (width<=1180px){.ai-summary-grid,.ai-summary-metrics,.ai-summary-grid.tile-board .ai-summary-card-list,.ai-summary-grid.tile-board .ai-completed-list{grid-template-columns:1fr}.ai-summary-needs{grid-row:auto}}@media (width<=900px){.ai-summary-grid.tile-board .ai-summary-card-list,.ai-summary-grid.tile-board .ai-completed-list,.ai-summary-grid.tile-board .ai-outcome-card.ai-ticket-row{grid-template-columns:1fr}.ai-ticket-status{border-bottom:1px solid #e6edf5;border-right:0;padding-bottom:10px;padding-right:0}}@media (width<=720px){.ai-summary-hero,.ai-summary-section-head,.ai-outcome-top,.ai-card-actions{flex-direction:column;align-items:flex-start}.ai-diary-row,.ai-completed-row,.ai-summary-grid.tile-board .ai-completed-row{grid-template-columns:1fr}.ai-summary-grid.tile-board .ai-summary-card-list,.ai-summary-grid.tile-board .ai-completed-list{grid-template-columns:1fr;max-height:none}}.ai-diary-row.tone-complete,.ai-completed-row.tone-complete{background:linear-gradient(#f0fdfa 0%,#fff 100%);border-color:#99f6e4 #99f6e4 #99f6e4 #0d9488;border-left-style:solid;border-left-width:4px}.ai-completed-row.source-care-episode{background:#f7fef9;border-color:#bbf7d0 #bbf7d0 #bbf7d0 #16a34a}.ai-diary-row.tone-complete .ai-diary-time,.ai-completed-row.tone-complete>span,.ai-diary-row.tone-complete strong,.ai-completed-row.tone-complete strong{color:#0f766e}.ai-diary-row.tone-progress{background:linear-gradient(#fffbeb 0%,#fff 100%);border-color:#fde68a #fde68a #fde68a #f59e0b;border-left-style:solid;border-left-width:4px}.ai-diary-row.tone-progress .ai-diary-time,.ai-diary-row.tone-progress strong{color:#92400e}.ai-diary-row.tone-neutral{border-left:4px solid #cbd5e1}.dash-activity-metric.clickable{text-align:left;cursor:pointer}.dash-activity-metric.clickable:hover{border-color:#0d94883d;box-shadow:0 0 0 3px #0d948814}.phone-patient-match{color:#0f766e;text-overflow:ellipsis;white-space:nowrap;background:#ecfdf5;border:1px solid #0d94882e;border-radius:999px;align-items:center;width:fit-content;min-width:0;max-width:100%;padding:2px 8px;font-size:11px;font-weight:850;line-height:1.25;display:inline-flex;overflow:hidden}.cs-thread-head .phone-patient-match,.chat-head .phone-patient-match,.vm-card-top .phone-patient-match{flex:0 auto}.logs-phone-match{margin-top:1px}@media (width<=760px){.phone-patient-match{white-space:normal}}.cs-call-board{gap:12px;min-width:0;display:grid}.cs-call-board-head{background:#fff;border:1px solid #dbe3ef;border-radius:12px;justify-content:space-between;align-items:flex-start;gap:12px;padding:13px 14px;display:flex}.cs-call-board-head span{color:#0d9488;letter-spacing:.08em;font-size:11px;font-weight:950;display:block}.cs-call-board-head h2{color:#0f172a;margin:3px 0 0;font-size:18px}.cs-call-board-head small{color:#64748b;background:#f1f5f9;border-radius:999px;padding:4px 9px;font-size:12px;font-weight:850}.cs-call-columns{grid-template-columns:repeat(3,minmax(0,1fr));align-items:start;gap:10px;display:grid}.cs-call-column,.cs-voicemail-board{background:#fff;border:1px solid #dbe3ef;border-radius:13px;flex-direction:column;gap:9px;min-width:0;padding:10px;display:flex}.cs-call-column.answered{background:linear-gradient(#f0fdf4 0%,#fff 54%);border-color:#10b98147}.cs-call-column.missed{background:linear-gradient(#fef2f2 0%,#fff 54%);border-color:#dc262642}.cs-call-column.callback{background:linear-gradient(#f0fdfa 0%,#fff 54%);border-color:#0d948847}.cs-call-column-head{color:#0f172a;justify-content:space-between;align-items:center;gap:8px;font-size:13px;font-weight:950;display:flex}.cs-call-column-head strong{color:#0369a1;background:#e0f2fe;border-radius:999px;justify-content:center;align-items:center;min-width:25px;height:23px;font-size:12px;display:inline-flex}.cs-call-column.answered .cs-call-column-head strong{color:#047857;background:#dcfce7}.cs-call-column.missed .cs-call-column-head strong{color:#dc2626;background:#fee2e2}.cs-call-column.callback .cs-call-column-head strong{color:#0f766e;background:#ccfbf1}.cs-call-column-list,.cs-voicemail-list{gap:8px;display:grid}.cs-queue-card,.cs-voicemail-card{color:#0f172a;text-align:left;cursor:pointer;width:100%;min-width:0;font:inherit;background:#fff;border:1px solid #e2e8f0;border-left:4px solid #94a3b8;border-radius:11px;gap:6px;padding:10px;display:grid}.cs-queue-card:hover,.cs-voicemail-card:hover{background:#f8fafc;border-color:#cbd5e1}.cs-queue-card.active,.cs-voicemail-card.active{box-shadow:inset 0 0 0 1px #0d9488,0 8px 18px #0f172a14}.cs-queue-card.answered{background:#f0fdf4;border-left-color:#10b981}.cs-queue-card.missed{background:#fff7f7;border-left-color:#dc2626}.cs-queue-card.callback{background:#f0fdfa;border-left-color:#0d9488}.cs-queue-card.voicemail{background:#faf5ff;border-left-color:#8b5cf6}.cs-queue-card.urgent{box-shadow:inset 0 0 0 1px #dc26263d}.cs-voicemail-board .cs-call-column-head strong{color:#6d28d9;background:#ede9fe}.cs-voicemail-card.urgent{background:#fef2f2;border-left-color:#dc2626}.cs-queue-number{text-overflow:ellipsis;white-space:nowrap;color:#0f172a;min-width:0;font-weight:950;overflow:hidden}.cs-queue-phone{text-overflow:ellipsis;white-space:nowrap;color:#64748b;min-width:0;font-size:12px;font-weight:850;overflow:hidden}.cs-queue-meta{color:#64748b;justify-content:space-between;align-items:center;gap:8px;min-width:0;font-size:12px;font-weight:800;display:flex}.cs-queue-meta span:first-child{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.cs-queue-empty{color:#64748b;background:#ffffffc7;border:1px dashed #dbe3ef;border-radius:10px;align-items:center;min-height:58px;padding:10px;font-size:12px;font-style:italic;font-weight:850;display:flex}@media (width<=1320px){.cs-grid{grid-template-columns:minmax(0,1fr)}.cs-call-columns{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=760px){.cs-call-columns{grid-template-columns:1fr}}.dashboard-grid.dashboard-ops-grid{grid-template-columns:minmax(0,1fr)}.dashboard-outcome-card{flex-direction:column;gap:12px;display:flex}.dashboard-outcome-card-combined{max-width:1040px}.dashboard-outcome-head{align-items:flex-start}.dashboard-outcome-head h2{margin:2px 0 3px}.dashboard-outcome-head small{color:#64748b;font-size:12px;font-weight:800;line-height:1.35;display:block}.dashboard-outcome-list{grid-template-columns:repeat(4,minmax(0,1fr));align-items:stretch;gap:10px;display:grid}.dashboard-outcome-summary{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.dashboard-outcome-summary button{color:#475569;text-align:left;cursor:pointer;background:#f8fafc;border:1px solid #dbe3ef;border-radius:12px;gap:3px;min-width:0;padding:10px 12px;display:grid}.dashboard-outcome-summary button:hover,.dashboard-outcome-summary button:focus-visible{background:#f0fdfa;border-color:#0d948847}.dashboard-outcome-summary strong{color:#0f172a;font-size:22px;font-weight:950;line-height:1}.dashboard-outcome-summary span{color:#64748b;text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:12px;font-weight:900;overflow:hidden}.dashboard-callback-proof-panel{background:linear-gradient(135deg,#fffbeb,#fff);border:1px solid #fcd34d;border-left:4px solid #f59e0b;border-radius:14px;gap:10px;padding:12px;display:grid}.dashboard-callback-proof-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.dashboard-callback-proof-head div{gap:2px;min-width:0;display:grid}.dashboard-callback-proof-head strong{color:#0f172a;font-size:14px;font-weight:950}.dashboard-callback-proof-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.dashboard-callback-proof-row{color:#0f172a;text-align:left;cursor:pointer;background:#ffffffc7;border:1px solid #fed7aa;border-radius:12px;align-items:flex-start;gap:9px;min-width:0;padding:9px;display:flex}.dashboard-callback-proof-row.done{background:#f0fdfa;border-color:#99f6e4}.dashboard-callback-proof-row:hover,.dashboard-callback-proof-row:focus-visible{border-color:#0d948857;box-shadow:0 8px 18px #0f172a14}.dashboard-callback-proof-mark{color:#9a3412;background:#fed7aa;border-radius:999px;flex:none;place-items:center;width:24px;height:24px;font-weight:950;line-height:1;display:grid}.dashboard-callback-proof-row.done .dashboard-callback-proof-mark{color:#0f766e;background:#99f6e4}.dashboard-callback-proof-row span:last-child{gap:3px;min-width:0;display:grid}.dashboard-callback-proof-row strong,.dashboard-callback-proof-row small{text-overflow:ellipsis;min-width:0;overflow:hidden}.dashboard-callback-proof-row strong{color:#0f172a;white-space:nowrap;font-size:13px;font-weight:950}.dashboard-callback-proof-row small{-webkit-line-clamp:2;color:#475569;-webkit-box-orient:vertical;font-size:12px;font-weight:750;line-height:1.32;display:-webkit-box}.dashboard-outcome-row{color:#0f172a;text-align:left;cursor:pointer;background:linear-gradient(145deg,#fff 0%,#fbfdff 100%);border:1px solid #dbe3ef;border-left:4px solid #0d9488;border-radius:14px;align-content:start;gap:6px;width:100%;min-width:0;min-height:102px;padding:11px 12px;display:grid;position:relative}.dashboard-outcome-row:hover{z-index:12;border-color:#0d948847;transform:translateY(-1px);box-shadow:0 10px 24px #0f172a1f}.dashboard-outcome-row[data-full-detail]:hover:after,.dashboard-outcome-row[data-full-detail]:focus-visible:after{content:attr(data-full-detail);z-index:30;color:#0f172a;white-space:normal;pointer-events:none;background:#fffffffa;border:1px solid #0f766e33;border-radius:12px;min-width:min(360px,100vw - 80px);max-width:520px;padding:12px 14px;font-size:13px;font-weight:800;line-height:1.45;position:absolute;top:calc(100% - 8px);left:10px;right:10px;box-shadow:0 18px 36px #0f172a2e}.dashboard-outcome-row.source-voicemail[data-full-detail]:hover:after,.dashboard-outcome-row.source-voicemail[data-full-detail]:focus-visible:after{background:#fdfbff;border-color:#7c3aed3d}.dashboard-outcome-row.urgent{background:#fff7f7;border-left-color:#dc2626}.dashboard-outcome-row.attention{background:#fffbeb;border-left-color:#f59e0b}.dashboard-outcome-row.source-voicemail{background:#faf5ff;border-left-color:#8b5cf6}.dashboard-outcome-row.source-missed-call{border-left-color:#f97316}.dashboard-outcome-top{justify-content:space-between;align-items:center;gap:10px;min-width:0;display:flex}.dashboard-outcome-kind{color:#0f766e;text-overflow:ellipsis;white-space:nowrap;background:#ecfdf5;border-radius:999px;width:fit-content;min-width:0;max-width:100%;padding:3px 8px;font-size:11px;font-weight:950;overflow:hidden}.dashboard-outcome-row.source-voicemail .dashboard-outcome-kind{color:#6d28d9;background:#ede9fe}.dashboard-outcome-row.source-missed-call .dashboard-outcome-kind{color:#c2410c;background:#ffedd5}.dashboard-outcome-row.source-provider-contact .dashboard-outcome-kind{color:#be123c;background:#fce7f3}.dashboard-outcome-row.source-va-task .dashboard-outcome-kind{color:#0369a1;background:#e0f2fe}.dashboard-outcome-time{color:#64748b;flex:none;font-size:12px;font-weight:850}.dashboard-outcome-row strong,.dashboard-outcome-row small{text-overflow:ellipsis;min-width:0;overflow:hidden}.dashboard-outcome-row strong{-webkit-line-clamp:2;color:#0f172a;-webkit-box-orient:vertical;font-size:14px;font-weight:950;line-height:1.2;display:-webkit-box}.dashboard-outcome-combined{color:#0f766e;text-overflow:ellipsis;white-space:nowrap;background:#ccfbf19e;border:1px solid #0d948829;border-radius:999px;width:fit-content;max-width:100%;padding:2px 7px;font-size:11px;font-weight:900;line-height:1.2;overflow:hidden}.dashboard-outcome-row small{-webkit-line-clamp:2;color:#475569;-webkit-box-orient:vertical;font-size:12px;font-weight:750;line-height:1.35;display:-webkit-box}.dashboard-outcome-empty,.dashboard-outcome-more{color:#64748b;background:#fff;border:1px dashed #dbe3ef;border-radius:12px;padding:14px;font-size:13px;font-weight:850}.dashboard-outcome-more{cursor:pointer;text-align:center;border-style:solid}.dashboard-outcome-more:hover{color:#0f766e;border-color:#0d94883d}@media (width<=1180px){.dashboard-grid.dashboard-ops-grid{grid-template-columns:1fr}.dashboard-outcome-list{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=920px){.dashboard-outcome-list{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=760px){.dashboard-outcome-summary,.dashboard-callback-proof-list,.dashboard-outcome-list{grid-template-columns:1fr}}.cs-grid{grid-template-columns:minmax(0,1fr) minmax(280px,320px)}.cs-call-board{grid-column:1/-1}.cs-thread{grid-column:1}.cs-rail{grid-column:2}.cs-call-board-head{align-items:center}.cs-call-board-stats{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:flex}.cs-call-board-head .cs-call-board-stats small{align-items:center;gap:4px;display:inline-flex}.cs-call-board-head .cs-call-board-stats small strong{color:#0f172a;font-size:13px}.cs-call-columns{grid-template-columns:repeat(3,minmax(220px,1fr))}.cs-call-column{min-height:245px}.cs-call-column-list{align-content:start;min-height:0;max-height:320px;padding-right:2px;overflow-y:auto}.cs-flow-link{border-radius:999px;align-items:center;gap:6px;width:fit-content;max-width:100%;padding:4px 8px;font-size:11px;font-weight:900;display:inline-flex}.cs-flow-link.todo{color:#b91c1c;background:#fef2f2}.cs-flow-link.done{color:#0f766e;background:#ccfbf1}.cs-flow-link.resolved{color:#047857;background:#ecfdf5}.cs-flow-link.voicemail{color:#7e22ce;background:#f3e8ff}.cs-flow-link strong{color:inherit}.cs-episode-chip{color:#334155;background:#f8fafc;border:1px solid #cbd5e1;border-radius:999px;align-items:center;width:fit-content;max-width:100%;padding:4px 8px;font-size:11px;font-weight:900;line-height:1.1;display:inline-flex}.cs-episode-chip.outcome-waiting-on-va{color:#1d4ed8;background:#eff6ff;border-color:#bfdbfe}.cs-episode-chip.outcome-waiting-on-provider{color:#9a3412;background:#fff7ed;border-color:#fed7aa}.cs-episode-chip.outcome-overdue{color:#b91c1c;background:#fef2f2;border-color:#fecaca}.cs-episode-chip.outcome-resolved{color:#166534;background:#f0fdf4;border-color:#bbf7d0}.cs-episode-strip{background:#f8fafc;border:1px solid #e2e8f0;border-left:3px solid #64748b;border-radius:8px;justify-content:space-between;align-items:flex-start;gap:12px;margin:10px 0 12px;padding:10px 12px;display:flex}.cs-episode-strip.resolved{background:#f7fef9;border-left-color:#16a34a}.cs-episode-strip>div{gap:3px;min-width:0;display:grid}.cs-episode-label{color:#64748b;letter-spacing:.02em;text-transform:uppercase;font-size:11px;font-weight:900}.cs-episode-strip p{color:#334155;margin:0;font-size:13px;line-height:1.4}.cs-queue-card.callback .cs-flow-link.done{color:#0f766e;background:#ccfbf1}.cs-queue-card.episode-resolved{background:#f8fff9;border-color:#bbf7d0}@media (width<=1040px){.cs-grid{grid-template-columns:1fr}.cs-call-board,.cs-thread,.cs-rail{grid-column:auto}}@media (width<=820px){.cs-call-columns{grid-template-columns:1fr}.cs-call-column-list,.cs-voicemail-list{max-height:260px}}.cs-thread{min-height:0}.cs-thread-body{grid-template-columns:minmax(0,1fr) minmax(260px,320px);align-items:start;gap:12px;padding:12px;display:grid}.cs-thread-main{gap:10px;min-width:0;display:grid}.cs-thread-body .cs-timeline{flex:none;min-height:0;max-height:280px;padding:0;overflow-y:auto}.cs-thread-body .cs-composer{border:1px solid #e2e8f0;border-radius:10px;padding:10px}.cs-thread-side{text-align:left;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;min-width:0;padding:12px}.cs-thread-side .cs-detail-title{margin-bottom:10px}.cs-thread-side .cs-detail-row{align-items:baseline;gap:12px}.cs-thread-side .cs-detail-row strong{text-align:right;overflow-wrap:anywhere}.cs-thread-side .cs-actions{margin-top:12px}.cs-thread-side .cs-history{max-height:140px;overflow-y:auto}.cs-thread .cs-episode-strip{margin:10px 12px 0}@media (width<=1180px){.cs-thread-body{grid-template-columns:1fr}}.cs-call-board-tools{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.cs-clear-board-btn{color:#b91c1c;cursor:pointer;background:#fff;border:1px solid #fecaca;border-radius:999px;padding:6px 10px;font-size:12px;font-weight:900}.cs-clear-board-btn:hover{background:#fef2f2}.dashboard>.metric-strip{gap:8px}.dashboard>.metric-strip .metric-pill.action-tile{border-radius:12px;flex:0 0 72px;gap:5px;width:72px;min-width:72px;min-height:72px;padding:7px 8px;box-shadow:0 7px 16px #0a231833,inset 0 1px #ffffff14}.dashboard>.metric-strip .metric-pill.action-tile:before{border-radius:9px;inset:3px}.dashboard>.metric-strip .metric-pill.action-tile:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 10px 20px #0a231842,inset 0 1px #ffffff14}.dashboard>.metric-strip .action-tile-icon{border-radius:8px;width:30px;height:30px}.dashboard>.metric-strip .action-tile-icon svg{width:16px;height:16px}.dashboard>.metric-strip .action-tile-label{letter-spacing:0;text-align:center;font-size:10.5px;line-height:1.05}.dashboard>.metric-strip .notes-tile .action-tile-icon{border-radius:9px;width:34px;height:34px}.dashboard>.metric-strip .notes-tile .action-tile-icon .note-app-icon{width:29px;height:29px}.dash-launcher-grid{grid-template-columns:286px minmax(0,1fr);align-items:stretch;gap:12px;display:grid}.dash-launcher-grid.apps-only:not(.has-tasks){grid-template-columns:286px}.dash-launcher-grid.va-app-layout.apps-only:not(.has-tasks){grid-template-columns:minmax(320px,640px)}.dash-launcher-grid.apps-only.has-assist:not(.has-tasks){grid-template-columns:330px minmax(420px,1fr)}.dash-launcher-grid.has-tasks{grid-template-columns:252px 260px}.dash-launcher-grid.has-scribe.has-tasks{grid-template-columns:252px 260px minmax(380px,1fr)}.dash-launcher-grid.has-assist.has-tasks{grid-template-columns:252px 260px minmax(420px,1fr)}.dash-app-stack{background:#fff;border:1px solid #102a431a;border-radius:16px;align-self:start;padding:14px;box-shadow:0 1px 2px #102a430a}.dash-app-stack-head{color:#64748b;letter-spacing:.12em;text-transform:uppercase;margin:0 0 8px 2px;font-size:11px;font-weight:900}.dash-app-stack .metric-strip{grid-template-columns:repeat(3,70px);gap:8px;display:grid}.dash-app-stack .metric-pill.action-tile{border-radius:12px;flex:none;gap:4px;width:70px;min-width:70px;min-height:70px;padding:7px;box-shadow:0 5px 13px #0a231829,inset 0 1px #ffffff14}.dash-app-stack .metric-pill.action-tile:before{border-radius:9px;inset:3px}.dash-app-stack .action-tile-icon{border-radius:8px;width:29px;height:29px}.dash-app-stack .action-tile-icon svg{width:15px;height:15px}.dash-app-stack .action-tile-label{letter-spacing:0;text-align:center;font-size:10px;line-height:1.05}.dash-app-stack .notes-tile .action-tile-icon{width:33px;height:33px}.dash-app-stack .notes-tile .action-tile-icon .note-app-icon{width:28px;height:28px}.dash-launcher-grid.apps-only .dash-app-stack .metric-strip{grid-template-columns:repeat(3,82px);gap:12px}.dash-launcher-grid.apps-only .dash-app-stack .metric-pill.action-tile{gap:5px;width:82px;min-width:82px;min-height:82px;padding:8px}.dash-launcher-grid.apps-only .dash-app-stack .action-tile-icon{width:34px;height:34px}.dash-launcher-grid.apps-only .dash-app-stack .action-tile-icon svg{width:18px;height:18px}.dash-launcher-grid.apps-only .dash-app-stack .action-tile-label{font-size:10.8px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack{width:100%;max-width:640px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .metric-pill.action-tile{text-align:left;border-radius:12px;flex:none;grid-template-columns:38px minmax(0,1fr);place-items:center start;gap:10px;width:100%;min-width:0;min-height:64px;padding:9px 11px;display:grid}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .metric-pill.action-tile:before{inset:3px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .action-tile-icon svg{width:18px;height:18px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .action-tile-label{text-align:left;overflow-wrap:anywhere;min-width:0;font-size:12px;line-height:1.1}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile{color:#f8fafc;background:radial-gradient(circle at 6% 10%,#f5d16b47,#0000 28%),linear-gradient(135deg,#061221,#0f766e 120%);border-color:#f5d16bb8;grid-column:1/-1;grid-template-columns:42px minmax(0,1fr) auto;min-height:72px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile .action-tile-icon{width:40px;height:40px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile .action-tile-label{color:#fef3c7;font-size:13px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile-status{place-self:start end;position:static}.dash-launcher-grid.apps-only .dash-app-stack .notes-tile .action-tile-icon{width:38px;height:38px}.dash-launcher-grid.apps-only .dash-app-stack .notes-tile .action-tile-icon .note-app-icon{width:32px;height:32px}.dash-launcher-grid .scribe-hero{height:100%;min-height:126px;margin:0;padding:20px 24px}.dash-launcher-grid .scribe-hero-mark{border-radius:14px;width:52px;height:52px}.dash-launcher-grid .scribe-hero-title{font-size:24px}.dash-launcher-grid .scribe-hero-tag{font-size:14px}.dash-assist-card{height:100%;min-height:154px;margin:0;padding:14px 16px}.dash-assist-card .assist-body-grid{margin-top:12px}.dash-assist-card .assist-review-panel{min-height:92px}.dash-assist-card .assist-summary{font-size:14px}.dash-assist-card .assist-actions{margin-top:4px}.dashboard-ai-control-grid.single{grid-template-columns:minmax(0,1fr)}.dashboard-ai-control-grid.stacked-ai-controls{grid-template-columns:minmax(0,1fr);align-items:stretch}.dashboard-ai-control-grid .dash-assist-card,.dashboard-ai-control-grid .dash-auto-pilot-card{height:100%;min-height:154px;margin:0}.dashboard .dash-task-status{grid-template-columns:auto minmax(0,1fr);align-items:center;gap:12px;margin:8px 0 0;padding:10px 12px;display:grid}.dashboard .launcher-task-status{flex-direction:column;justify-content:flex-start;align-items:stretch;gap:8px;height:100%;margin:0;padding:12px;display:flex}.dashboard .dash-task-status .dash-card-head{justify-content:flex-start;gap:10px;min-width:0}.dashboard .dash-task-status .dash-card-head h2{white-space:nowrap;font-size:16px}.dashboard .launcher-task-status .task-btn{padding:6px 9px;font-size:11px}.dashboard .dash-task-status-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin-top:0}.dashboard .dash-task-status-card{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;min-height:44px;padding:8px 10px}.dashboard .dash-task-status-card span{font-size:11px}.dashboard .dash-task-status-card strong{font-size:19px}.dashboard .launcher-task-status .dash-task-status-grid{grid-template-columns:1fr;gap:6px}.dashboard .launcher-task-status .dash-task-status-card{border-radius:9px;min-height:28px;padding:5px 8px}.dashboard .launcher-task-status .dash-task-status-card span{font-size:10px}.dashboard .launcher-task-status .dash-task-status-card strong{font-size:17px}@media (width<=900px){.dash-launcher-grid,.dash-launcher-grid.apps-only,.dash-launcher-grid.has-tasks,.dash-launcher-grid.has-scribe.has-tasks{grid-template-columns:1fr}.dash-app-stack .metric-strip{grid-template-columns:repeat(auto-fit,minmax(70px,70px))}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .metric-strip{grid-template-columns:1fr}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile{grid-column:auto}.dashboard .dash-task-status{display:block}.dashboard .dash-task-status-grid{margin-top:10px}}.hermes-logs-page{flex-direction:column;gap:14px;display:flex}.hermes-logs-hero{justify-content:space-between;align-items:center;gap:16px;display:flex}.hermes-hero-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.logs-refresh-btn.primary{color:#fff;background:#0d9488;border-color:#0d9488}.logs-refresh-btn.primary:hover:not(:disabled){background:#0f766e}.hermes-summary-strip{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.hermes-summary-card{background:#fff;border:1px solid #102a431a;border-radius:12px;padding:12px 14px;box-shadow:0 1px 2px #102a430a}.hermes-summary-card span{color:#64748b;letter-spacing:.05em;text-transform:uppercase;font-size:11px;font-weight:800;display:block}.hermes-summary-card strong{color:#0f172a;margin-top:4px;font-size:26px;line-height:1.1;display:block}.hermes-summary-card.warn{background:#fffbeb;border-color:#f59e0b59}.hermes-summary-card.danger{background:#fef2f2;border-color:#dc26264d}.hermes-import-panel{background:linear-gradient(#f8fffe 0%,#fff 100%);border:1px solid #0d94882e;border-radius:14px;padding:14px;box-shadow:0 1px 2px #102a430a}.hermes-import-head{justify-content:space-between;align-items:flex-start;gap:14px;display:flex}.hermes-import-head h2{color:#0f172a;margin:2px 0 0;font-size:18px}.hermes-import-head p{color:#64748b;margin:4px 0 0;font-size:13px;line-height:1.35}.hermes-import-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.hermes-import-grid{grid-template-columns:minmax(0,1.15fr) minmax(320px,.85fr);gap:12px;margin-top:12px;display:grid}.hermes-import-grid textarea{box-sizing:border-box;resize:vertical;color:#0f172a;width:100%;min-height:210px;font:inherit;background:#fff;border:1px solid #dbe3ef;border-radius:12px;padding:12px;line-height:1.4}.hermes-import-grid textarea:focus,.hermes-summary-edit input:focus,.hermes-import-fields select:focus{border-color:#0d9488;outline:none;box-shadow:0 0 0 3px #0d94881f}.hermes-import-preview{align-content:start;gap:10px;display:grid}.hermes-import-fields{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.hermes-import-fields label,.hermes-summary-edit{gap:5px;display:grid}.hermes-import-fields span,.hermes-summary-edit span{color:#64748b;letter-spacing:.04em;text-transform:uppercase;font-size:11px;font-weight:900}.hermes-import-fields select,.hermes-summary-edit input{color:#0f172a;min-width:0;font:inherit;background:#fff;border:1px solid #dbe3ef;border-radius:10px;padding:9px 10px}.hermes-import-findings{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;padding:11px}.hermes-import-findings strong{color:#0f172a;font-size:13px;display:block}.hermes-import-findings p{color:#64748b;margin:6px 0 0;font-size:12px;line-height:1.35}.hermes-import-findings ul{color:#334155;gap:5px;margin:8px 0 0;padding-left:18px;font-size:12px;line-height:1.35;display:grid}.hermes-controls{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.hermes-controls label{background:#fff;border:1px solid #102a431a;border-radius:10px;align-items:center;gap:8px;padding:8px 10px;display:flex}.hermes-controls span{color:#64748b;letter-spacing:.04em;text-transform:uppercase;font-size:11px;font-weight:800}.hermes-controls select{color:#0f172a;background:0 0;border:0;outline:none;font-weight:700}.hermes-log-list{flex-direction:column;gap:10px;display:flex}.hermes-empty{color:#64748b;background:#fff;border:1px dashed #cbd5e1;border-radius:12px;padding:18px;font-weight:700}.hermes-log-card{background:#fff;border:1px solid #102a431a;border-left:4px solid #94a3b8;border-radius:12px;overflow:hidden;box-shadow:0 1px 2px #102a430a}.hermes-log-card.status-pass{border-left-color:#0d9488}.hermes-log-card.status-partial{border-left-color:#f59e0b}.hermes-log-card.status-fail,.hermes-log-card.severity-critical{border-left-color:#dc2626}.hermes-log-meta{background:#f8fafc;border-bottom:1px solid #102a4314;flex-wrap:wrap;align-items:center;gap:8px;padding:10px 12px;display:flex}.hermes-log-meta time{color:#64748b;margin-left:auto;font-weight:700}.hermes-pill{border-radius:999px;align-items:center;padding:3px 8px;font-size:11px;font-weight:900;display:inline-flex}.hermes-pill.status.pass{color:#0f766e;background:#ccfbf1}.hermes-pill.status.partial{color:#92400e;background:#fef3c7}.hermes-pill.status.fail{color:#991b1b;background:#fee2e2}.hermes-pill.severity.none,.hermes-pill.severity.low{color:#475569;background:#e2e8f0}.hermes-pill.severity.medium,.hermes-pill.severity.high{color:#9a3412;background:#ffedd5}.hermes-pill.severity.critical{color:#7f1d1d;background:#fecaca}.hermes-run-type{color:#475569;font-weight:800}.hermes-log-body{padding:12px}.hermes-log-body h2{color:#0f172a;margin:0 0 4px;font-size:16px}.hermes-log-body p{color:#64748b;margin:0;font-size:13px;font-weight:700}.hermes-finding-list{color:#334155;gap:6px;margin:12px 0 0;padding-left:18px;font-size:13px;line-height:1.35;display:grid}@media (width<=800px){.hermes-logs-hero{flex-direction:column;align-items:flex-start}.hermes-summary-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.hermes-import-head{flex-direction:column}.hermes-import-grid,.hermes-import-fields{grid-template-columns:1fr}}.command-center-page{flex-direction:column;gap:14px;display:flex}.command-center-hero{justify-content:space-between;align-items:center;gap:16px;display:flex}.command-center-layout{grid-template-columns:minmax(0,1fr) 320px;align-items:start;gap:14px;display:grid}.command-center-grid{grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:12px;display:grid}.command-center-tile{text-align:left;width:100%;font:inherit;cursor:pointer;background:#fff;border:1px solid #102a431a;border-radius:12px;gap:12px;padding:16px;display:grid;box-shadow:0 1px 2px #102a430a}.command-center-tile:hover,.command-center-tile.active{border-color:#0d948861;box-shadow:0 4px 14px #0f172a14}.command-center-tile-top{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.command-center-tile h2,.command-center-detail h2{color:#0f172a;margin:0;font-size:18px;line-height:1.2}.command-center-status{white-space:nowrap;border-radius:999px;padding:4px 9px;font-size:11px;font-weight:900}.command-center-status.status-active{color:#15803d;background:#dcfce7}.command-center-status.status-inactive{color:#475569;background:#e2e8f0}.command-center-status.status-setup{color:#0369a1;background:#e0f2fe}.command-center-status.status-suspended{color:#92400e;background:#fef3c7}.command-center-status.status-archived,.command-center-status.status-unknown{color:#475569;background:#e2e8f0}.command-center-env{color:#64748b;letter-spacing:.06em;text-transform:uppercase;font-size:12px;font-weight:900}.command-center-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.command-center-metrics span,.command-center-detail-list div{color:#64748b;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:9px 10px;font-size:12px;font-weight:800}.command-center-metrics strong{color:#0f172a;font-size:20px;line-height:1.1;display:block}.command-center-vendor-summary{border-top:1px solid #e2e8f0;justify-content:space-between;align-items:center;gap:10px;padding-top:10px;display:flex}.command-center-vendor-summary span,.command-center-detail-head span,.command-center-detail-list span{color:#64748b;letter-spacing:.05em;text-transform:uppercase;font-size:11px;font-weight:900}.command-center-vendor-summary strong{color:#475569;white-space:nowrap;border-radius:999px;padding:3px 8px;font-size:11px;font-weight:900}.command-center-vendor-summary strong.status-active{color:#15803d;background:#dcfce7}.command-center-vendor-summary strong.status-needs_setup{color:#92400e;background:#fef3c7}.command-center-vendor-summary strong.status-inactive,.command-center-vendor-summary strong.status-unknown{background:#e2e8f0}.command-center-detail,.command-center-empty{background:#fff;border:1px solid #102a431a;border-radius:12px;box-shadow:0 1px 2px #102a430a}.command-center-detail{gap:14px;padding:16px;display:grid;position:sticky;top:16px}.command-center-detail-head{gap:5px;display:grid}.command-center-detail-list{gap:8px;display:grid}.command-center-detail-list div{justify-content:space-between;gap:10px;display:flex}.command-center-detail-list strong{color:#0f172a;text-align:right}.command-center-empty{color:#64748b;padding:18px;font-weight:800}.command-center-create{background:#fff;border:1px solid #102a431a;border-radius:12px;gap:12px;padding:16px;display:grid;box-shadow:0 1px 2px #102a430a}.command-center-create-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.command-center-create-head span{color:#64748b;letter-spacing:.05em;text-transform:uppercase;font-size:11px;font-weight:900}.command-center-create-head h2{color:#0f172a;margin:2px 0 0;font-size:17px;line-height:1.2}.command-center-create-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.command-center-create-grid label{color:#475569;gap:5px;font-size:12px;font-weight:900;display:grid}.command-center-create-grid input,.command-center-create-grid select{color:#0f172a;font:inherit;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;min-width:0;padding:8px 10px}.command-center-create-error,.command-center-create-notice{font-size:12px;font-weight:900}.command-center-create-error{color:#b91c1c}.command-center-create-notice{color:#047857}@media (width<=920px){.command-center-layout{grid-template-columns:1fr}.command-center-detail{position:static}.command-center-create-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=620px){.command-center-hero,.command-center-create-head,.command-center-tile-top{flex-direction:column;align-items:stretch}.command-center-metrics,.command-center-create-grid{grid-template-columns:1fr}.command-center-vendor-summary{flex-direction:column;align-items:flex-start}}.vendor-readiness-panel{background:#fff;border:1px solid #e2e8f0;border-radius:8px;gap:10px;padding:14px;display:grid}.vendor-readiness-panel.embedded{background:0 0;border:0;border-top:1px solid #e2e8f0;border-radius:0;padding:14px 0 0}.vendor-readiness-head{justify-content:space-between;align-items:center;gap:10px;display:flex}.vendor-readiness-head h2{color:#0f172a;margin:0;font-size:15px;line-height:1.2}.vendor-readiness-loading,.vendor-readiness-empty,.vendor-readiness-error{color:#64748b;font-size:12px;font-weight:800}.vendor-readiness-error{color:#b91c1c}.vendor-readiness-list{gap:8px;display:grid}.vendor-readiness-row{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;gap:8px;padding:10px;display:grid}.vendor-readiness-main,.vendor-readiness-meta{justify-content:space-between;align-items:center;gap:8px;display:flex}.vendor-readiness-main strong{color:#0f172a;font-size:13px}.vendor-readiness-meta{color:#64748b;font-size:12px;font-weight:800}.vendor-readiness-meta strong{color:#0f172a}.vendor-readiness-status{white-space:nowrap;border-radius:999px;padding:3px 8px;font-size:11px;font-weight:900}.vendor-readiness-status.status-active{color:#15803d;background:#dcfce7}.vendor-readiness-status.status-needs_setup{color:#92400e;background:#fef3c7}.vendor-readiness-status.status-inactive,.vendor-readiness-status.status-unknown{color:#475569;background:#e2e8f0}.vendor-readiness-keys{gap:4px;display:grid}.vendor-readiness-keys>span{color:#64748b;letter-spacing:0;text-transform:uppercase;font-size:10px;font-weight:900}.vendor-readiness-keys>div{flex-wrap:wrap;gap:4px;display:flex}.vendor-readiness-keys code{color:#334155;overflow-wrap:anywhere;background:#fff;border:1px solid #e2e8f0;border-radius:6px;padding:3px 5px;font-size:11px;line-height:1.2}@media (width<=620px){.vendor-readiness-head,.vendor-readiness-main,.vendor-readiness-meta{flex-direction:column;align-items:flex-start}}.care-teams-page{flex-direction:column;gap:14px;max-width:1120px;display:flex}.care-teams-toolbar{flex-wrap:wrap;margin-bottom:0}.care-teams-page .task-btn:disabled{opacity:.55;cursor:not-allowed}.admin-coverage-hero{justify-content:space-between;align-items:center;gap:16px;display:flex}.coverage-status-pill{text-align:right;background:#f8fafc;border:1px solid #dbe3ef;border-radius:14px;gap:2px;min-width:150px;padding:10px 12px;display:grid}.coverage-status-pill strong{color:#0f172a;text-transform:capitalize;font-size:16px}.coverage-status-pill span{color:#64748b;font-size:12px;font-weight:800}.coverage-status-pill.active{background:#ecfdf5;border-color:#99f6e4}.coverage-status-pill.active strong{color:#0f766e}.coverage-mode-grid{grid-template-columns:minmax(0,1.25fr) minmax(300px,.75fr);align-items:start;gap:14px;display:grid}.coverage-section-head{justify-content:space-between;align-items:start;gap:12px;display:flex}.coverage-section-head p{color:#64748b;margin:4px 0 0;font-size:13px;line-height:1.35}.coverage-presets{flex-wrap:wrap;justify-content:flex-end;gap:7px;display:flex}.coverage-field,.coverage-field-grid{gap:7px;display:grid}.coverage-field-grid{grid-template-columns:repeat(2,minmax(0,1fr));margin-top:10px}.coverage-field span{color:#64748b;text-transform:uppercase;font-size:12px;font-weight:900}.coverage-field input{box-sizing:border-box;color:#0f172a;width:100%;font:inherit;background:#fff;border:1px solid #dbe3ef;border-radius:12px;padding:10px 12px}.coverage-field input:focus{border-color:#0d9488;outline:none;box-shadow:0 0 0 3px #0d94881f}.coverage-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;margin-top:12px;display:flex}.coverage-metrics{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:10px;display:grid}.coverage-metrics div{background:#f8fafc;border:1px solid #dbe3ef;border-radius:12px;padding:10px}.coverage-metrics strong{color:#0f172a;font-size:18px;display:block}.coverage-metrics span{color:#64748b;font-size:12px;font-weight:800}.coverage-safety-list{margin-top:14px}@media (width<=920px){.admin-coverage-hero,.coverage-section-head{flex-direction:column;align-items:stretch}.coverage-status-pill{text-align:left}.coverage-mode-grid,.coverage-field-grid,.coverage-metrics{grid-template-columns:1fr}}.coverage-mode-page{gap:14px;display:grid}.coverage-mode-page .admin-users-card{background:#fff;border:1px solid #e2e8f0;border-radius:14px;padding:16px}.coverage-mode-page .admin-users-eyebrow{color:#64748b;letter-spacing:0;text-transform:uppercase;font-size:11px;font-weight:900}.coverage-mode-page .admin-users-warning{color:#92400e;background:#fffbeb;border:1px solid #fde68a;border-radius:12px;padding:10px 12px;font-size:13px;font-weight:700}.coverage-mode-page .admin-users-warning.danger{color:#b91c1c;background:#fef2f2;border-color:#fecaca}.coverage-mode-page .admin-users-warning.safe{color:#15803d;background:#f0fdf4;border-color:#bbf7d0}.coverage-mode-page .admin-users-list{color:#475569;margin:0;padding-left:18px;font-size:13px;line-height:1.5}.coverage-blocker-list{margin-top:10px}.coverage-blocker-list li{color:#b91c1c;font-weight:700}.coverage-status-pill.tone-safe{background:#f0fdf4;border-color:#bbf7d0}.coverage-status-pill.tone-safe strong{color:#15803d}.coverage-status-pill.tone-limited{background:#fffbeb;border-color:#fde68a}.coverage-status-pill.tone-limited strong{color:#b45309}.coverage-status-pill.tone-danger{background:#fef2f2;border-color:#fecaca}.coverage-status-pill.tone-danger strong{color:#b91c1c}.coverage-tile-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:8px;margin-top:10px;display:grid}.coverage-tile{background:#f8fafc;border:1px solid #dbe3ef;border-radius:12px;min-width:0;padding:9px 11px}.coverage-tile span{color:#64748b;text-transform:uppercase;font-size:11px;font-weight:900;display:block}.coverage-tile strong{color:#0f172a;text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:14px;display:block;overflow:hidden}.coverage-tile small{color:#64748b;text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:11px;display:block;overflow:hidden}.coverage-tile.tone-safe{background:#f0fdf4;border-color:#bbf7d0}.coverage-tile.tone-safe strong{color:#15803d}.coverage-tile.tone-limited{background:#fffbeb;border-color:#fde68a}.coverage-tile.tone-limited strong{color:#b45309}.coverage-tile.tone-danger{background:#fef2f2;border-color:#fecaca}.coverage-tile.tone-danger strong{color:#b91c1c}.coverage-readiness-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:10px;display:grid}.coverage-readiness-chip{background:#f8fafc;border:1px solid #dbe3ef;border-radius:12px;justify-content:space-between;align-items:center;gap:8px;padding:9px 11px;display:flex}.coverage-readiness-chip span{color:#334155;font-size:13px;font-weight:800}.coverage-readiness-chip strong{text-transform:uppercase;color:#64748b;font-size:12px}.coverage-readiness-chip.ready{background:#f0fdf4;border-color:#bbf7d0}.coverage-readiness-chip.ready strong{color:#15803d}.coverage-readiness-chip.blocked{background:#fef2f2;border-color:#fecaca}.coverage-readiness-chip.blocked strong{color:#b91c1c}.coverage-field select{box-sizing:border-box;color:#0f172a;width:100%;font:inherit;background:#fff;border:1px solid #dbe3ef;border-radius:12px;padding:10px 12px}.coverage-field select:focus{border-color:#0d9488;outline:none;box-shadow:0 0 0 3px #0d94881f}.coverage-presets .task-btn.active{color:#0f766e;border-color:#0d9488;box-shadow:0 0 0 2px #0d948824}.coverage-confirm-block{background:#fffbeb;border:1px solid #fde68a;border-radius:12px;gap:10px;margin-top:12px;padding:12px;display:grid}.coverage-confirm-block p{color:#92400e;margin:0;font-size:13px;line-height:1.4}.coverage-reset-note{color:#0f766e;background:#ecfeff;border:1px solid #99f6e4;border-radius:10px;padding:8px 10px;font-size:13px;font-weight:800;line-height:1.35}.coverage-confirm-block code{background:#fff;border:1px solid #fde68a;border-radius:6px;padding:1px 6px}.coverage-confirm-hint{color:#b45309;font-weight:700}.coverage-activate-btn,.coverage-disable-btn{justify-self:start}.coverage-disable-btn{margin-top:12px}.coverage-readonly-card{background:linear-gradient(135deg,#fff 0%,#f0fdfa 54%,#eef2ff 100%)!important;border-color:#14b8a638!important}.coverage-readonly-strip{color:#0f766e;background:#fffc;border:1px solid #0d94882e;border-radius:14px;justify-content:space-between;align-items:center;gap:12px;margin-top:12px;padding:12px 14px;display:flex}.coverage-readonly-strip span{font-weight:900}.coverage-readonly-strip strong{color:#0f172a;font-size:13px}.coverage-command-hero{background:radial-gradient(circle at 12% 20%,#14b8a629,#0000 28%),linear-gradient(135deg,#fff 0%,#f8fafc 42%,#eef7f6 100%);border:1px solid #cbd5e1;position:relative;overflow:hidden;box-shadow:0 16px 36px #0f172a14}.coverage-command-hero.tone-danger{background:radial-gradient(circle at 12% 20%,#ef444421,#0000 28%),linear-gradient(135deg,#fff7f7 0%,#fff 48%,#fff1f2 100%);border-color:#fecaca}.coverage-command-hero.tone-limited{background:radial-gradient(circle at 12% 20%,#f59e0b26,#0000 28%),linear-gradient(135deg,#fffbeb 0%,#fff 46%,#f8fafc 100%);border-color:#fde68a}.coverage-hero-main{gap:6px;display:grid}.coverage-hero-main h1{color:#0f172a;margin:0;font-size:clamp(28px,3vw,44px);line-height:.98}.coverage-hero-main p{color:#41516a;max-width:780px;margin:0;font-size:15px;line-height:1.45}.coverage-hero-badges{flex-wrap:wrap;gap:8px;margin-top:6px;display:flex}.coverage-hero-badges span{color:#1d4ed8;background:#eff6ff;border:1px solid #bfdbfe;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:900}.coverage-hero-status{text-align:left;min-width:min(300px,100%);padding:14px 16px;box-shadow:0 10px 24px #0f172a12}.coverage-hero-status strong{font-size:28px;line-height:1}.coverage-live-strip{color:#7f1d1d;background:linear-gradient(135deg,#fff1f2,#fff7ed);border:1px solid #fecaca;border-radius:16px;justify-content:space-between;align-items:center;gap:16px;padding:13px 16px;display:flex;box-shadow:0 12px 26px #b91c1c14}.coverage-live-copy{align-items:center;gap:11px;min-width:0;display:flex}.coverage-live-copy strong,.coverage-live-copy span{display:block}.coverage-live-copy strong{color:#991b1b;font-size:15px}.coverage-live-copy span{color:#9f1239;font-size:13px;font-weight:700}.coverage-live-dot{background:#ef4444;border-radius:999px;flex:none;width:12px;height:12px;box-shadow:0 0 0 8px #ef444421}.coverage-live-meta{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.coverage-live-meta span{color:#991b1b;background:#ffffffb8;border:1px solid #ef44443d;border-radius:999px;padding:6px 9px;font-size:12px;font-weight:900}.coverage-command-card{box-shadow:0 12px 28px #0f172a0f}.coverage-status-card .coverage-section-head h2,.coverage-readiness-card .coverage-section-head h2,.coverage-disable-card .coverage-section-head h2,.coverage-activate-card .coverage-section-head h2{color:#111827;margin:0;font-size:22px;line-height:1.1}.coverage-meter-row{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:14px;display:grid}.coverage-meter-card{background:linear-gradient(135deg,#f8fafc,#fff);border:1px solid #dbe3ef;border-radius:15px;padding:13px}.coverage-meter-card.tone-danger{background:linear-gradient(135deg,#fff1f2,#fff);border-color:#fecaca}.coverage-meter-card.tone-limited{background:linear-gradient(135deg,#fffbeb,#fff);border-color:#fde68a}.coverage-meter-card.tone-safe{background:linear-gradient(135deg,#ecfdf5,#fff);border-color:#99f6e4}.coverage-meter-head{justify-content:space-between;align-items:baseline;gap:10px;display:flex}.coverage-meter-head span{color:#64748b;text-transform:uppercase;font-size:12px;font-weight:900}.coverage-meter-head strong{color:#0f172a;font-size:22px}.coverage-meter-track{background:#e2e8f0;border-radius:999px;height:10px;margin-top:10px;overflow:hidden}.coverage-meter-track span{width:var(--coverage-progress,0%);border-radius:inherit;background:linear-gradient(90deg,#14b8a6,#f59e0b,#ef4444);max-width:100%;height:100%;display:block}.coverage-command-card .coverage-tile-grid{grid-template-columns:repeat(3,minmax(0,1fr));margin-top:10px}.coverage-command-card .coverage-tile{background:#fff}.coverage-readiness-card,.coverage-disable-card,.coverage-activate-card{box-shadow:0 10px 24px #0f172a0d}.coverage-disable-card{background:linear-gradient(135deg,#fff,#fff7ed)!important;border-color:#fed7aa!important}.coverage-disable-card .coverage-disable-btn{color:#9a3412;border-color:#fb923c}@media (width<=920px){.coverage-live-strip,.coverage-live-copy{flex-direction:column;align-items:flex-start}.coverage-live-meta{justify-content:flex-start}.coverage-meter-row,.coverage-tile-grid,.coverage-readiness-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=560px){.coverage-meter-row,.coverage-tile-grid{grid-template-columns:1fr}}.care-teams-empty{color:#64748b;text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:10px;padding:16px;font-size:14px}.care-teams-list{flex-direction:column;gap:12px;display:flex}.care-team-card{text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px;box-shadow:0 2px 8px #102a430d}.care-team-top{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.care-team-grid{grid-template-columns:minmax(240px,1fr) minmax(220px,.85fr);gap:12px;margin:14px 0 0;display:grid}.care-team-field{color:#475569;gap:6px;font-size:13px;font-weight:700;display:grid}.care-team-field select,.care-team-add-backup select{box-sizing:border-box;width:100%;font:inherit;color:#0a192f;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:9px 10px}.care-team-field select:disabled,.care-team-add-backup select:disabled{color:#94a3b8;cursor:not-allowed}.care-team-current{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;flex-direction:column;gap:4px;padding:10px 12px;display:flex}.care-team-current span,.care-team-section-head small,.care-team-backup small{color:#64748b;font-size:12px}.care-team-current strong,.care-team-backup strong{color:#0a192f;font-size:14px}.care-team-current small{color:#64748b;font-size:12px}.care-team-backups{border-top:1px solid #e2e8f0;margin:14px 0 0;padding:14px 0 0}.care-team-section-head{color:#0a192f;justify-content:space-between;align-items:center;gap:10px;font-size:13px;font-weight:800;display:flex}.care-team-backup-list{flex-direction:column;gap:8px;margin:10px 0 0;display:flex}.care-team-backup{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;padding:10px 12px;display:flex}.care-team-backup span{flex-direction:column;gap:2px;min-width:0;display:flex}.care-team-muted{color:#64748b;margin:10px 0 0;font-size:13px}.care-team-add-backup{grid-template-columns:minmax(220px,1fr) auto;gap:10px;margin:12px 0 0;display:grid}.care-team-context-row{flex-wrap:wrap;gap:6px;margin:-4px 0 2px;display:flex}.care-team-context-row.compact{margin:8px 0 0}.care-team-context-chip{color:#475569;overflow-wrap:anywhere;background:#f8fafc;border:1px solid #cbd5e1;border-radius:999px;align-items:center;max-width:100%;padding:4px 9px;font-size:12px;font-weight:700;line-height:1.25;display:inline-flex}.care-team-context-chip.muted{color:#64748b;font-weight:600}.provider-owner-select{color:#475569;gap:5px;font-size:13px;font-weight:700;display:grid}.provider-owner-select select{box-sizing:border-box;width:100%;font:inherit;color:#0a192f;background:#f8fafc;border:1px solid #cbd5e1;border-radius:8px;padding:9px 10px}.provider-owner-chip{color:#047857;background:#ecfdf5;border-color:#a7f3d0}.logs-care-team-chip{width:fit-content;margin-top:3px}@media (width<=760px){.care-team-grid,.care-team-add-backup{grid-template-columns:1fr}.care-team-top,.care-team-backup{flex-direction:column;align-items:stretch}}.resolved-work-panel{background:#f0fdfa;border:1px solid #14b8a633;border-radius:12px;padding:10px}.pcon-closed-panel{margin-top:10px}.pcon-closed-clear{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;margin:0 0 8px;display:grid}.pcon-closed-clear label{color:#0f766e;letter-spacing:.02em;gap:4px;font-size:10.5px;font-weight:900;display:grid}.pcon-closed-clear input{box-sizing:border-box;color:#0f172a;font:inherit;border:1px solid #14b8a647;border-radius:999px;width:100%;min-height:30px;padding:6px 10px;font-size:12px;font-weight:850}.pcon-closed-clear input:focus{border-color:#14b8a6;outline:none;box-shadow:0 0 0 3px #14b8a61f}.task-closed-panel{margin-top:4px}.resolved-work-head{color:#0a192f;justify-content:space-between;align-items:center;gap:10px;margin-bottom:8px;font-size:12px;font-weight:800;display:flex}.resolved-work-head-actions{align-items:center;gap:8px;margin-left:auto;display:flex}.resolved-work-head span{color:#0f766e;text-align:center;background:#ccfbf1;border-radius:999px;min-width:22px;padding:4px 7px;font-size:11px;font-weight:900;line-height:1}.resolved-work-clear-btn{color:#b91c1c;cursor:pointer;white-space:nowrap;background:#fff7ed;border:1px solid #dc262647;border-radius:999px;padding:6px 10px;font-size:11px;font-weight:900;line-height:1}.resolved-work-clear-btn:hover:not(:disabled){background:#fee2e2;border-color:#dc26266b}.resolved-work-clear-btn:disabled{cursor:not-allowed;opacity:.55}.resolved-work-list{flex-direction:column;gap:6px;display:flex}.pcon-closed-list{max-height:min(34vh,320px);padding-right:2px;overflow-y:auto}.task-closed-list{max-height:min(34vh,300px);padding-right:2px;overflow-y:auto}.resolved-work-item{color:#0a192f;text-align:left;background:#fff;border:1px solid #14b8a638;border-radius:9px;flex-direction:column;gap:2px;width:100%;padding:8px 10px;display:flex}.pcon-closed-panel .resolved-work-item,.task-closed-panel .resolved-work-item{padding:7px 9px}button.resolved-work-item{cursor:pointer}button.resolved-work-item:hover,.resolved-work-item.active{background:#ecfdf5;border-color:#14b8a6;box-shadow:0 0 0 2px #14b8a61f}.resolved-work-main{text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;font-weight:900;overflow:hidden}.resolved-work-context{color:#475569;-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:11px;font-weight:650;line-height:1.25;display:-webkit-box;overflow:hidden}.resolved-work-meta{color:#0f766e;text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:800;line-height:1.25;overflow:hidden}.task-closed-item .task-ref,.task-closed-item .care-team-context-chip{width:fit-content}.workflow-notice-modal{border-top:4px solid #14b8a6}.workflow-notice-icon{color:#0f766e;background:#e0f2fe}.workflow-notice-body{background:#f8fbfc;border:1px solid #dbe7ef;border-radius:12px;padding:12px 14px}.workflow-notice-body strong{color:#0a192f;margin-bottom:4px;font-size:15px;display:block}.workflow-notice-body p{color:#475569;margin:0;font-size:14px;line-height:1.45}.cs-voicemail-board .cs-call-column-head{flex-direction:column;justify-content:flex-start;align-items:flex-start;gap:7px;min-width:0}.cs-voicemail-board .cs-call-column-head strong{min-width:30px}.cs-voicemail-list .cs-queue-card{border-radius:10px;gap:4px;min-height:92px;padding:9px 10px}.cs-voicemail-list .cs-queue-number{font-size:13px}.cs-voicemail-list .cs-queue-phone,.cs-voicemail-list .cs-queue-meta,.cs-voicemail-list .cs-status{font-size:11px}.cs-voicemail-list .phone-patient-match,.cs-voicemail-list .cs-flow-link{padding:3px 7px;font-size:10px}.cs-voicemail-list .cs-queue-empty{justify-content:center;align-items:center;min-height:72px}@media (width<=820px){.cs-voicemail-board .cs-call-column-head{flex-direction:row;justify-content:space-between;align-items:center}}.app-notification-stack{gap:12px;width:min(490px,100vw - 32px);max-height:calc(100vh - 96px);padding:2px;overflow-y:auto}.app-notification-card{border-left-width:5px;border-radius:18px;padding:16px}.app-notification-head{gap:12px}.app-notification-icon{border-radius:14px;width:42px;height:42px}.app-notification-icon svg{width:22px;height:22px}.app-notification-head h2{font-size:20px;line-height:1.15}.app-notification-card p{margin-top:12px;font-size:16px;line-height:1.48}.app-notification-list{gap:9px;margin-top:12px}.app-notification-list .assist-item{border-radius:12px;padding:11px 13px}.app-notification-list .assist-item strong{font-size:16px}.app-notification-list .assist-item small{font-size:14px;line-height:1.3}.app-notification-list .assist-item em{font-size:13.5px}.app-notification-actions{gap:9px;margin-top:13px}.app-notification-actions .task-btn{min-height:40px;padding:9px 14px;font-size:15px}.workflow-notice-body{padding:14px 16px}.workflow-notice-body strong{font-size:17px}.workflow-notice-body p{font-size:16px;line-height:1.48}.dash-launcher-grid.has-tasks .dash-app-stack{overflow:hidden}.dash-launcher-grid.has-tasks .dash-app-stack .metric-strip{grid-template-columns:repeat(3,62px);gap:10px}.dash-launcher-grid.has-tasks .dash-app-stack .metric-pill.action-tile{border-radius:11px;gap:3px;width:62px;min-width:62px;min-height:62px;padding:6px}.dash-launcher-grid.has-tasks .dash-app-stack .metric-pill.action-tile:before{border-radius:8px;inset:3px}.dash-launcher-grid.has-tasks .dash-app-stack .action-tile-icon{border-radius:7px;width:25px;height:25px}.dash-launcher-grid.has-tasks .dash-app-stack .action-tile-icon svg{width:14px;height:14px}.dash-launcher-grid.has-tasks .dash-app-stack .action-tile-label{text-overflow:ellipsis;max-width:100%;font-size:9.2px;line-height:1.05;overflow:hidden}.dash-launcher-grid.has-tasks .dash-app-stack .notes-tile .action-tile-icon{width:29px;height:29px}.dash-launcher-grid.has-tasks .dash-app-stack .notes-tile .action-tile-icon .note-app-icon{width:25px;height:25px}.dir-provider-sub{color:#5b21b6;text-overflow:ellipsis;white-space:nowrap;background:#f5f3ff;border:1px solid #7c3aed29;border-radius:999px;width:fit-content;max-width:100%;padding:2px 7px;font-size:11px;font-weight:850;line-height:1.2;overflow:hidden}.dir-call-panel,.dir-provider-panel{background:#f8fafc;border:1px solid #dbe7ef;border-radius:12px;margin-top:14px;padding:14px}.dir-call-panel{justify-content:space-between;align-items:center;gap:14px;display:flex}.dir-call-panel p,.dir-provider-panel p{color:#64748b;margin:3px 0 0;font-size:13px;line-height:1.35}.dir-section-label{color:#0f766e;letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:900;display:block}.dir-call-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.dir-call-note,.dir-call-error{margin-top:6px;font-size:12px;font-weight:800;display:block}.dir-call-note{color:#0f766e}.dir-call-error{color:#b91c1c}.dir-provider-panel{background:linear-gradient(135deg,#fbfdff 0%,#f8fbff 100%)}.dir-provider-head{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.dir-provider-chips,.dir-provider-options{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.dir-provider-chip{color:#0f766e;background:#ecfdf5;border:1px solid #0d948833;border-radius:999px;padding:4px 9px;font-size:12px;font-weight:850}.dir-provider-empty{color:#64748b;font-size:13px;font-weight:750}.dir-provider-option{color:#0f172a;background:#fff;border:1px solid #dbe7ef;border-radius:999px;align-items:center;gap:7px;padding:6px 10px;font-size:13px;font-weight:800;display:inline-flex}.dir-provider-option input{accent-color:#0d9488;width:15px;height:15px}.dir-va-task-modal{background:linear-gradient(135deg,#fff7edf0,#fffffffa 46%,#ecfdf5eb),#fff;border:1px solid #fb923c47;max-width:520px}.dir-va-task-modal .cd-title{color:#9a3412;font-size:20px;font-weight:950}.dir-va-task-patient{color:#0f172a;background:#ecfdf5b8;border:1px solid #0d94882e;border-radius:10px;justify-content:space-between;align-items:center;gap:10px;margin:0 0 14px;padding:10px 12px;font-size:14px;font-weight:900;display:flex}.dir-va-task-patient strong{color:#0f766e;font-size:13px}.dir-va-task-field{gap:6px;margin-top:10px;display:grid}.dir-va-task-field span{color:#64748b;letter-spacing:.08em;text-transform:uppercase;font-size:11px;font-weight:950}.dir-va-task-input,.dir-va-task-textarea{color:#0f172a;text-transform:none;background:#fff}.dir-va-task-textarea{resize:vertical;min-height:118px;line-height:1.45}.dir-va-task-error{color:#991b1b;background:#fef2f2;border:1px solid #fecaca;border-radius:9px;margin-top:10px;padding:9px 10px;font-size:12px;font-weight:850}.cd-btn.dir-va-task-submit{color:#fff;background:#0d9488;border-color:#0d9488;font-weight:900}.cd-btn.dir-va-task-submit:hover:not(:disabled){background:#0f766e;border-color:#0f766e}.cd-btn.dir-va-task-submit:disabled{opacity:.5;cursor:not-allowed}@keyframes aiNeedsOutcomePulse{0%,to{opacity:.82}50%{opacity:1}}@media (prefers-reduced-motion:reduce){.ai-summary-needs .ai-outcome-card.source-care-episode:before{animation:none}}@media (width<=760px){.dir-call-panel,.dir-provider-head{flex-direction:column;align-items:stretch}.dir-call-actions{justify-content:stretch}.dir-call-actions .task-btn,.dir-provider-head .task-btn{width:100%}}.chat-thread .chat-row.out .chat-bubble,.provider-contact .chat-thread .chat-row.out .chat-bubble,.task-msg-row.out .task-msg-bubble,.cs-bubble.out{color:#fff;background:linear-gradient(135deg,#0d9488,#14b8a6);border:0;border-bottom-right-radius:4px;box-shadow:0 1px 2px #0f172a0d}.chat-thread .chat-row.in .chat-bubble,.chat-thread .chat-row.in.role-admin .chat-bubble,.chat-thread .chat-row.in.role-provider .chat-bubble,.chat-thread .chat-row.in.role-va .chat-bubble,.provider-contact .chat-thread .chat-row.in .chat-bubble,.task-msg-row.in .task-msg-bubble,.cs-bubble.in{color:#2e1065;background:#f5f3ff;border:1px solid #ddd6fe;border-bottom-left-radius:4px;box-shadow:0 1px 2px #4c1d9514}.chat-thread .chat-row.out .chat-sender,.provider-contact .chat-thread .chat-row.out .chat-sender,.task-msg-row.out .task-msg-meta{color:#64748b;text-align:right}.chat-thread .chat-row.in .chat-sender,.chat-thread .chat-row.in.role-admin .chat-sender,.chat-thread .chat-row.in.role-provider .chat-sender,.chat-thread .chat-row.in.role-va .chat-sender,.provider-contact .chat-thread .chat-row.in .chat-sender,.task-msg-row.in .task-msg-meta{color:#6d28d9}.active-call-btn:disabled,.active-call-btn:disabled:hover{opacity:.45;cursor:not-allowed;color:#64748b;background:#f8fafc}.chat-window .chat-row.out .chat-bubble{color:#fff;background:linear-gradient(135deg,#0d9488,#14b8a6);border:0;border-bottom-right-radius:4px;box-shadow:0 1px 2px #0f172a0d}.chat-window .chat-row.in .chat-bubble,.chat-window .chat-row.in.role-admin .chat-bubble,.chat-window .chat-row.in.role-provider .chat-bubble,.chat-window .chat-row.in.role-va .chat-bubble{color:#2e1065;background:#f5f3ff;border:1px solid #ddd6fe;border-bottom-left-radius:4px;box-shadow:0 1px 2px #4c1d9514}.chat-window .chat-row.in .chat-sender{color:#6d28d9}.email-card{border-left:3px solid #99f6e4}.email-unread{background:#fdfcff;border-left:3px solid #c4b5fd}.email-status-sent{color:#6d28d9;background:#f5f3ff}.email-status-read{color:#0f766e;background:#ccfbf1}.auto-pilot-panel{color:#f8fafc;background:radial-gradient(circle at 9% 18%,#ffd6663d,#0000 28%),radial-gradient(circle at 80% 10%,#a78bfa2e,#0000 24%),radial-gradient(circle at 88% 88%,#2dd4bf2e,#0000 30%),linear-gradient(135deg,#071223 0%,#11245a 43%,#0f766e 122%);border:1px solid #f5d16b52;border-radius:8px;grid-template-columns:minmax(0,1fr) minmax(280px,350px);align-items:stretch;gap:12px;margin:12px 0 14px;padding:14px;display:grid;position:relative;overflow:hidden;box-shadow:0 20px 48px #071a2e3d,inset 0 1px #ffffff1f}.auto-pilot-panel:before{content:"";pointer-events:none;border:1px solid #f5d16b24;border-radius:8px;position:absolute;inset:10px}.auto-pilot-panel:after{content:"";pointer-events:none;background:linear-gradient(90deg,#0000,#f5d16bd1,#5eead4a3,#0000);height:2px;position:absolute;top:0;left:18px;right:18px}.auto-pilot-panel.compact{grid-template-columns:minmax(0,1fr) minmax(190px,260px)}.auto-pilot-panel.dash-auto-pilot-card{border-radius:8px;padding:14px}.dashboard-ai-control-grid.stacked-ai-controls .dash-auto-pilot-card{grid-template-columns:minmax(0,1fr) minmax(430px,520px);gap:10px;min-height:112px;margin-top:0;padding:12px}.dash-auto-pilot-card .auto-pilot-copy{justify-content:center}.dash-auto-pilot-card .auto-pilot-panel-head{gap:8px}.dash-auto-pilot-card .auto-pilot-mark{border-radius:12px;width:34px;height:34px}.dash-auto-pilot-card .auto-pilot-copy h2{margin:6px 0 4px;font-size:20px}.dash-auto-pilot-card .auto-pilot-copy p{max-width:680px;font-size:12.5px}.dash-auto-pilot-card .auto-pilot-command-strip{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.dash-auto-pilot-card .auto-pilot-command-strip span{white-space:nowrap;flex:0 auto;padding:5px 7px}.dash-auto-pilot-card .auto-pilot-feature-grid{display:none}.dash-auto-pilot-card .auto-pilot-control{grid-template-columns:minmax(118px,.8fr) minmax(150px,1fr) auto;align-content:center;align-items:end;gap:7px;min-height:0;padding:28px 9px 9px}.dash-auto-pilot-card .auto-pilot-control-head{position:absolute;top:8px;left:10px}.dash-auto-pilot-card .auto-pilot-control label span{font-size:10px}.dash-auto-pilot-card .auto-pilot-control input{min-height:34px;padding:7px 8px}.dash-auto-pilot-card .auto-pilot-control .task-btn{white-space:nowrap;min-height:34px;padding-inline:14px}.dash-auto-pilot-card.active .auto-pilot-control{grid-template-columns:auto minmax(0,1fr) auto;align-items:center}.dash-auto-pilot-card.active .auto-pilot-active-time{align-self:center}.auto-pilot-panel.active{background:radial-gradient(circle at 7% 18%,#f871713d,#0000 30%),linear-gradient(135deg,#1f1020 0%,#3b1520 45%,#7f1d1d 120%);border-color:#f871719e}.auto-pilot-copy{flex-direction:column;justify-content:center;min-width:0;display:flex}.auto-pilot-panel-head{z-index:1;justify-content:space-between;align-items:center;gap:10px;min-width:0;display:flex;position:relative}.auto-pilot-brand{align-items:center;gap:11px;min-width:0;display:inline-flex}.auto-pilot-brand>span:last-child{gap:2px;display:grid}.auto-pilot-brand strong{color:#fef3c7;font-size:13px;line-height:1.1}.auto-pilot-mark{color:#fff;background:radial-gradient(circle at 35% 25%,#ffffff52,#0000 42%),linear-gradient(135deg,#8b5cf6,#14b8a6 68%,#f5d16b);border:1px solid #f5d16b6b;border-radius:14px;flex:none;place-items:center;width:38px;height:38px;display:inline-grid;box-shadow:0 10px 22px #14b8a640}.auto-pilot-state-chip{color:#fde68a;text-transform:uppercase;background:#ffffff14;border:1px solid #f5d16b52;border-radius:999px;align-items:center;gap:6px;padding:5px 9px;font-size:11px;font-weight:900;line-height:1;display:inline-flex}.auto-pilot-state-chip:before{content:"";background:#f5d16b;border-radius:999px;width:7px;height:7px;box-shadow:0 0 0 4px #f5d16b24}.auto-pilot-state-chip.active{color:#fecaca;border-color:#f8717175}.auto-pilot-state-chip.active:before{background:#ef4444;box-shadow:0 0 0 4px #ef44442e}.auto-pilot-eyebrow{color:#5eead4;text-transform:uppercase;letter-spacing:0;font-size:12px;font-weight:900}.auto-pilot-hide{color:#e0f2fe;cursor:pointer;font:inherit;background:#ffffff14;border:1px solid #f5d16b57;border-radius:999px;padding:5px 10px;font-size:12px;font-weight:800}.auto-pilot-hide:hover{color:#fef3c7;border-color:#f5d16bb8}.auto-pilot-copy h2{color:#fff;margin:8px 0 5px;font-size:22px;line-height:1.1}.auto-pilot-copy p{color:#cbd5e1;max-width:820px;margin:0;font-size:13px;line-height:1.32}.auto-pilot-command-strip{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;margin-top:10px;display:grid}.auto-pilot-command-strip span{color:#e0f2fe;text-transform:uppercase;background:#0206172e;border:1px solid #5eead42e;border-radius:8px;min-width:0;padding:6px 7px;font-size:10.5px;font-weight:900}.auto-pilot-command-strip em{color:#f5d16b;margin-right:6px;font-style:normal}.auto-pilot-feature-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;margin-top:6px;display:grid}.auto-pilot-feature-grid span{color:#ccfbf1;background:#ffffff14;border:1px solid #bae6fd2e;border-radius:8px;grid-template-rows:auto auto;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:1px 6px;min-width:0;padding:7px;display:grid}.auto-pilot-feature-grid svg{color:#f5d16b;grid-row:1/span 2}.auto-pilot-feature-grid strong{color:#f8fafc;font-size:11.5px;line-height:1.1}.auto-pilot-feature-grid small{color:#a7f3d0;font-size:10px;font-weight:800;line-height:1.15}.auto-pilot-control{z-index:1;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:radial-gradient(circle at 100% 0,#5eead429,#0000 36%),linear-gradient(#ffffff2b,#ffffff14);border:1px solid #5eead452;border-radius:8px;align-content:center;gap:7px;padding:10px;display:grid;position:relative;box-shadow:inset 0 1px #ffffff24,0 16px 34px #02061729}.auto-pilot-panel.active .auto-pilot-control{border-color:#fecaca}.auto-pilot-control-head{align-items:center;gap:8px;margin-bottom:0;display:flex}.auto-pilot-control-head strong{color:#f8fafc;font-size:13px}.auto-pilot-control-dot{background:#f5d16b;border-radius:999px;width:10px;height:10px;box-shadow:0 0 0 4px #f5d16b29}.auto-pilot-control-dot.active{background:#ef4444;box-shadow:0 0 0 4px #ef44442e}.auto-pilot-control label{gap:4px;display:grid}.auto-pilot-control label span,.auto-pilot-control small{color:#cbd5e1;font-size:10.5px;font-weight:800}.auto-pilot-control input{box-sizing:border-box;color:#061221;width:100%;font:inherit;background:#ffffffeb;border:1px solid #bae6fd5c;border-radius:8px;padding:8px 9px;font-weight:800;box-shadow:inset 0 1px #ffffffd1}.auto-pilot-control input::placeholder{color:#64748b;font-weight:700}.auto-pilot-control input:focus{border-color:#f5d16b;outline:none;box-shadow:0 0 0 3px #f5d16b2e,inset 0 1px #ffffffdb}.auto-pilot-control strong{color:#fef3c7;font-size:17px}.auto-pilot-panel.standby .auto-pilot-control strong{color:#f8fafc}.auto-pilot-control .auto-pilot-active-time{color:#fecaca}.auto-pilot-control em{color:#fecaca;font-size:12px;font-style:normal;font-weight:800}.auto-pilot-control .task-btn{justify-content:center;min-height:36px}@media (width<=980px){.dashboard-ai-control-grid,.auto-pilot-panel,.auto-pilot-feature-grid,.auto-pilot-command-strip{grid-template-columns:1fr}}@media (prefers-reduced-motion:reduce){.auto-pilot-tile.active{animation:none}}.dash-launcher-grid.va-app-layout.apps-only:not(.has-tasks){grid-template-columns:minmax(0,1fr);max-width:1120px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack{background:radial-gradient(circle at 85% 12%,#5eead41f,#0000 28%),linear-gradient(#fff,#fbfefd);border-color:#14b8a62e;width:100%;max-width:none;padding:16px;box-shadow:0 14px 36px #0f172a14,inset 0 1px #ffffffeb}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack-head{color:#0f766e}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .metric-strip{grid-template-columns:repeat(auto-fit,minmax(132px,1fr));gap:14px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .metric-pill.action-tile{border-width:1px;border-radius:15px;grid-template-columns:46px minmax(0,1fr);place-items:center start;gap:12px;min-height:92px;padding:13px 14px;transition:transform .16s,box-shadow .16s,filter .16s;overflow:hidden;box-shadow:0 14px 26px #0f172a24,inset 0 1px #ffffff3d}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .metric-pill.action-tile:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 18px 34px #0f172a2e,inset 0 1px #ffffff42}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .action-tile-icon{border-radius:13px;width:44px;height:44px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .action-tile-label{text-align:left;overflow-wrap:anywhere;width:100%;min-width:0;font-size:13px;font-weight:900;line-height:1.08;display:block}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile{background:radial-gradient(circle at 8% 14%,#f5d16b52,#0000 28%),radial-gradient(circle at 88% 18%,#5eead433,#0000 28%),linear-gradient(135deg,#061221 0%,#134e4a 72%,#0f766e 135%);border-color:#f5d16bdb;grid-column:span 2;grid-template-columns:54px minmax(0,1fr);min-height:96px;padding:18px 18px 14px;position:relative;box-shadow:0 16px 32px #0f766e33,inset 0 1px #ffffff24}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile:before{border-color:#f5d16b38}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile .action-tile-icon{color:#fef3c7;background:#ffffff29;border-radius:16px;width:52px;height:52px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile .action-tile-icon svg{width:24px;height:24px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile .action-tile-label{color:#fef3c7;letter-spacing:0;padding-right:58px;font-size:16px}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile .action-tile-label:after{content:"Voice coverage";color:#ccfbf1e0;overflow-wrap:normal;margin-top:5px;font-size:11px;font-weight:800;line-height:1.05;display:block}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile-status{z-index:4;color:#fef3c7;background:#f5d16b24;border-color:#f5d16b80;position:absolute;top:11px;right:12px}@media (width<=760px){.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .metric-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.dash-launcher-grid.va-app-layout.apps-only .dash-app-stack .auto-pilot-tile{grid-column:1/-1}}.taskbar-panel{background:#fffdf2;border-color:#d9770633;box-shadow:0 26px 78px #78350f38}.taskbar-panel .notes-panel-header{background:radial-gradient(circle at 94% 20%,#fef3c75c,#0000 28%),linear-gradient(135deg,#78350f 0%,#b45309 58%,#f5d16b 145%)}.taskbar-panel .notes-panel-body{background:radial-gradient(circle at 94% 8%,#f5d16b26,#0000 26%),linear-gradient(#fffdf2 0%,#fffaf0 100%);flex-direction:column;display:flex}.taskbar-panel .notes-switcher{grid-template-columns:minmax(0,1fr) auto;padding:12px 14px 8px}.notes-ai-reminder{color:#115e59;background:linear-gradient(135deg,#f0fdfafa,#fffbebd1);border:1px solid #14b8a638;border-radius:14px;grid-template-columns:auto minmax(0,1fr);gap:10px;margin:0 14px 10px;padding:10px 12px;display:grid}.notes-ai-reminder.alert{background:radial-gradient(circle at 0 0,#f8717129,#0000 28%),linear-gradient(135deg,#fff7ed,#fffdf2);border-color:#ef444457}.notes-ai-dot{background:#14b8a6;border-radius:999px;width:10px;height:10px;margin-top:5px;box-shadow:0 0 0 5px #14b8a624}.notes-ai-reminder.alert .notes-ai-dot{background:#ef4444;animation:1.8s ease-in-out infinite noteTaskPulse;box-shadow:0 0 0 5px #ef44441f}.notes-ai-reminder strong{color:#0f172a;font-size:13px;display:block}.notes-ai-reminder span{color:#64748b;font-size:12px;font-weight:700;line-height:1.35;display:block}.taskbar-panel .notes-editor{gap:10px;padding:0 14px 14px}.taskbar-panel .notes-title-input{background:#fff;border:1px solid #d9770629;border-radius:12px;padding:10px 12px;font-size:17px}.taskbar-panel .notes-pin-btn{height:40px}.taskbar-panel .notes-task-compose{background:#ffffffc7;border:1px solid #d9770629;border-radius:14px;grid-template-columns:minmax(0,1fr) 38px auto;align-items:center;gap:8px;padding:10px}.taskbar-panel .notes-task-compose input{background:#fff;border-color:#d977062e;border-radius:12px;min-height:42px;font-weight:750}.taskbar-panel .notes-task-compose input::placeholder{color:#9a6a2d}.notes-task-dictation{color:#b45309;background:#fff7ed;border-color:#d9770638;border-radius:12px;width:38px;height:38px}.notes-task-summary{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.notes-task-summary span{color:#64748b;background:#fff;border:1px solid #d9770624;border-radius:12px;padding:8px 10px;font-size:12px;font-weight:850}.notes-task-summary strong{color:#0f766e;margin-right:4px;font-size:16px}.notes-task-section{background:#ffffffb8;border:1px solid #d9770624;border-radius:15px;overflow:hidden}.notes-task-section.done{opacity:.92}.notes-task-section-head{color:#78350f;text-transform:uppercase;letter-spacing:.08em;background:linear-gradient(#fef3c7b8,#ffffff5c);border-bottom:1px solid #d977061a;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;font-size:12px;display:flex}.notes-task-section-head span{color:#92400e;background:#fef3c7;border-radius:999px;justify-content:center;align-items:center;min-width:26px;height:22px;padding:0 8px;font-size:12px;font-weight:950;display:inline-flex}.taskbar-panel .notes-task-list{max-height:190px;padding:9px;overflow:auto}.taskbar-panel .notes-task-list.compact{max-height:118px}.taskbar-panel .notes-task-row{color:#0f172a;background:#f8fffd;border-color:#14b8a62e;font-weight:750}.taskbar-panel .notes-task-row.open{border-left:4px solid #ef4444;box-shadow:0 6px 14px #0f172a0d}.taskbar-panel .notes-task-row.done{background:#f0fdfa;border-color:#14b8a633}.taskbar-panel .notes-task-row.done span{color:#0f766e}.taskbar-panel .notes-editor-footer{padding-top:2px}.notes-tile-count,.session-app-count{z-index:5;color:#fff;background:#ef4444;border-radius:999px;justify-content:center;align-items:center;min-width:24px;height:24px;padding:0 7px;font-size:12px;font-weight:950;display:inline-flex;position:absolute;top:7px;right:7px;box-shadow:0 8px 18px #ef44444d}.notes-tile{position:relative}.notes-tile.has-alert{border-color:#ef444461;box-shadow:0 12px 28px #78350f2e,0 0 0 3px #ef444414,inset 0 1px #ffffffbf}.notes-tile.has-alert:after{content:"";border-radius:inherit;pointer-events:none;border:2px solid #ef44442e;animation:1.8s ease-in-out infinite noteTaskPulse;position:absolute;inset:-2px}.session-card.notes-app-card{position:relative}@keyframes noteTaskPulse{0%,to{opacity:.78;transform:scale(1)}50%{opacity:1;transform:scale(1.035)}}.frontdesk-hero{width:100%}.frontdesk-hero:hover{transform:none;box-shadow:0 2px 8px #1f3a360f}.frontdesk-apps{background:#ffffff9e;border:1px solid #cfe3dae6;border-radius:12px;flex-wrap:wrap;align-items:center;gap:10px;padding:7px 10px;display:flex}.frontdesk-apps-head{letter-spacing:.08em;text-transform:uppercase;color:#0f766e;flex:none;font-size:11px;font-weight:900}.frontdesk-apps-strip{flex-wrap:wrap;gap:8px;min-width:0;display:flex}.frontdesk-apps .metric-pill.action-tile{border-radius:11px;flex-direction:row;gap:8px;min-width:0;min-height:0;padding:7px 12px;box-shadow:0 4px 10px #0a231829,inset 0 1px #ffffff0f}.frontdesk-apps .metric-pill.action-tile:before{border-radius:8px;inset:3px}.frontdesk-apps .action-tile-icon{border-radius:8px;width:26px;height:26px}.frontdesk-apps .action-tile-icon svg{width:15px;height:15px}.frontdesk-apps .action-tile-label{white-space:nowrap;font-size:12px;font-weight:800;line-height:1.1}.frontdesk-apps .auto-pilot-tile-glint{display:none}.frontdesk-apps .auto-pilot-tile-status{border-radius:999px;order:3;padding:2px 7px;font-size:10px;font-weight:900;position:static}.frontdesk-apps .notes-tile-count{top:-6px;right:-6px}.dashboard-grid.dashboard-ops-grid>.dashboard-outcome-card-combined{grid-column:1/-1}@media (width<=760px){.frontdesk-apps{align-items:flex-start}.frontdesk-apps-strip{width:100%}.frontdesk-apps .metric-pill.action-tile{flex:calc(50% - 8px)}}.dtmf-keypad{outline:none;grid-template-columns:repeat(3,64px);justify-content:center;gap:10px 22px;padding:8px 0 2px;display:grid}.dtmf-keypad:focus-visible{border-radius:16px;box-shadow:0 0 0 2px #0f766e59}.dtmf-key{appearance:none;font:inherit;cursor:pointer;color:#0f172a;background:#f3f6fa;border:1px solid #0000;border-radius:50%;flex-direction:column;justify-content:center;align-items:center;width:64px;height:64px;padding:0;transition:background .12s,border-color .12s,transform 60ms;display:flex}.dtmf-key:hover:not(:disabled){background:#eaf5f1;border-color:#0f766e47}.dtmf-key:active:not(:disabled){color:#fff;background:#0f766e;border-color:#0f766e;transform:scale(.94)}.dtmf-key:active:not(:disabled) .dtmf-key-letters{color:#ffffffb8}.dtmf-key:disabled{opacity:.5;cursor:default}.dtmf-key-digit{font-size:22px;font-weight:700;line-height:1.05}.dtmf-key-letters{letter-spacing:.18em;color:#94a3b8;min-height:10px;font-size:8.5px;font-weight:700}.pc-keypad-wrap{justify-items:center;gap:8px;margin-top:10px;display:grid}.pc-keypad-edit-row{justify-content:center;gap:14px;display:flex}.pc-digits-sent{overflow-wrap:anywhere;background:#f1f5f9;border-radius:8px;padding:4px 10px;font-size:12px}.active-call-keypad{justify-items:center;gap:6px;margin-top:8px;display:grid}.active-call-keypad .dtmf-keypad{grid-template-columns:repeat(3,52px);gap:8px 16px}.active-call-keypad .dtmf-key{color:#0f172a;background:#f3f6fa;border-color:#e2e8f0;width:52px;height:52px}.active-call-keypad .dtmf-key:hover:not(:disabled){background:#eaf5f1;border-color:#0f766e47}.active-call-keypad .dtmf-key:active:not(:disabled){color:#fff;background:#0f766e;border-color:#0f766e}.active-call-keypad .dtmf-key:active:not(:disabled) .dtmf-key-letters{color:#ffffffb8}.active-call-keypad .dtmf-key-digit{font-size:19px}.active-call-keypad .dtmf-key-letters{color:#94a3b8}.active-call-digits{color:#475569;overflow-wrap:anywhere;font-size:11px}.chat-list-item.resolved{background:linear-gradient(#f0fdf6,#e9fbf2);border-color:#34d399;box-shadow:0 0 0 1px #10b98159,0 0 14px #10b9814d}.chat-list-item.resolved:hover{box-shadow:0 0 0 1px #10b98180,0 0 18px #10b98161}.chat-list-item.resolved.active{border-color:#10b981;box-shadow:0 0 0 2px #10b9818c,0 0 16px #10b98159}.pcon-status-badge.resolved{color:#fff;letter-spacing:.02em;background:#10b981;border:1px solid #10b981;padding:3px 10px;font-weight:800;box-shadow:0 0 10px #10b98159}.pcon-resolved-note.resolved{color:#047857;background:#ecfdf5;border:1px solid #6ee7b7;border-radius:10px;padding:8px 14px;font-weight:800;display:inline-block;box-shadow:0 0 10px #10b9812e}.pcon-closed-list .resolved-work-item.resolved{background:linear-gradient(#f0fdf6,#e7fbf1);border:1px solid #34d399;box-shadow:0 0 0 1px #10b9814d,0 0 12px #10b98147}.pcon-closed-list .resolved-work-item.resolved:hover{box-shadow:0 0 0 1px #10b98180,0 0 16px #10b9815c}.pcon-closed-list .resolved-work-item.resolved.active{border-color:#10b981;box-shadow:0 0 0 2px #10b9818c,0 0 14px #10b98157}.pcon-closed-list .resolved-work-item.resolved .resolved-work-main{color:#047857;font-weight:800}.pcon-closed-list .resolved-work-item.resolved .resolved-work-meta{color:#059669;font-weight:700}